Business Media Phone User Guide

User Guide for the Polycom VVX 1500 Business Media Phone Accessing Voice and Video Mail
78 Polycom, Inc.
Accessing Voice and Video Mail
You can access voice and video mail messages from your phone. Your mail is
saved in a centralized location.
Your phone may indicate mail by the following:
• An icon, , on the status bar. The icon has a counter indicating the
number of messages you haven’t heard yet.
• An icon, , next to the Line Key.
• A fast flashing LED indicator.
• An audible alert (if your phone is on-hook).
You can temporarily remove all message indicators by accessing the
Messages screen and tapping the Clear soft key. After a period of time (about
two hours), the message indicators will display again.
To access voice or video messages:
1 Do one of the following:
— To review new messages, tap > Message Center.
or
— To review old messages, tap > Features > Messages >
Message Center. Or, press , and then tap Message Center.
The Messages screen displays.
(If multiple lines are set up on your phone, the Line Select screen displays
instead, and you have to tap the line for which to listen to messages. Then,
the Messages screen displays.)
2 From the Messages screen, tap the Connect soft key, and then follow the
voice or visual prompts on the screen.
(If you want to temporarily clear all message indicators without listening
to your mail, tap the Clear soft key.)
3 Tap to return to the idle screen.
Note
• Voice and video mail is an optional feature that your system administrator sets
up. Your system may not support it.
• Screen options may vary with your application. Voice/video mail may be
accessible with a single key press.