SpectraLink 6300 MCU Installation SpectraLink 6000 System November 2009 Edition 1725-36122-001 Version M
SpectraLink 6300 MCU: Facility Preparation Patent Information Notice The accompanying product is protected by one or more US and foreign patents and/or pending patent applications held by Polycom, Inc. Polycom, Inc. has prepared this document for use by Polycom personnel and customers.
About This Guide This document explains installation and operation of Polycom’s SpectraLink 6300 MCU and Base Stations. The installation process connects the SpectraLink 6000 System to the facility’s telephone system, and activates the SpectraLink 6000 Wireless Telephones.
SpectraLink 6300 MCU: Facility Preparation Customer Support Polycom wants every customer to have a successful installation. Please refer questions to the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. For Technical Support: technicalsupport@polycom.com For Knowledge Base: http://www.polycom.com/usa/en/support/voice/voice.html For Return Material Authorization: rmacoordinator@polycom.
Contents 0 About This Guide......................................................................3 Polycom Model Numbers..................................................................3 Related Documents.............................................................................3 Customer Support...............................................................................4 Icons and Conventions.......................................................................4 1 Installation Overview.............
SpectraLink 6300 MCU: Facility Preparation Install Demarc Blocks .......................................................................32 Program Telephone System.............................................................32 Connect Cables from Base Stations and Phone Lines to Demarc Blocks ...................................................................................33 5 System Installation..................................................................39 Facility Analysis ......................
Contents Base Station Location Worksheet....................................................61 Extension Assignments Worksheet ................................................62 Customer Acceptance Form ............................................................63 11 Safety Notices ........................................................................ 65 102H 12 Index ..................................................................................... 67 53H PN: 1725-36122-001_M.
1 Installation Overview Installation has three phases. In most cases, a separate person is responsible for each phase. 1. Site preparation and wire installation: Usually done by a wire technician or contractor, with the assistance of a customer representative such as a project manager. Please refer to the SpectraLink 6300 MCU: Facility Preparation manual for more information. 2. Installing the SpectraLink system: Done by Polycom or one of our certified distributors. 3.
SpectraLink 6300 MCU: Facility Preparation Installation Steps and Responsibilities Task Description 9 Wire Contractor or Electrician Field Service Engineer Site Preparation Required materials provided by customer 9 Prepare location and arrangement of shelves 9 Prepare –48V power for shelves 9 Run cables to Base Stations 9 Terminate cables at Base Stations 9 Prepare and install demarc blocks 9 9 Program Telephone System ports Connect cables from Base Stations and phone lines to demarc blocks
2 SpectraLink 6000 System Description This section generally explains the installation and site requirements of the SpectraLink 6000 System. The SpectraLink 6000 System is a wireless communication system that allows hand-held SpectraLink 6000 Wireless Telephones to communicate using the existing telephone system. The SpectraLink 6000 System’s advanced micro-cellular architecture utilizes Base Stations, or cells, located throughout the facility to accommodate on-premise roaming.
SpectraLink 6300 MCU: Facility Preparation SpectraLink 6000 System 12 PN: 1725-36122-001_M.
3 SpectraLink 6000 System Components The Master Control Unit The Master Control Unit is the processing center for calls to and from the SpectraLink 6000 System. It consists of at least one primary shelf (MCS300) and may have up to 19 expansion shelves. Residing adjacent to the telephone switching equipment, the MCU operates as a standalone, external system while maintaining full PBX functionality for handset users. The MCU connects to the telephone system in two ways.
Interface Module Interface Module Interface Module Interface Module Interface Module 3 Interface Module 2 Interface Module 1 Interface Module Interface Module Shelf Controller Card Interface Module Interface Module Interface Module Interface Module Interface Module Interface Module Interface Module Interface Module Interface Module Interface Module Shelf 1 - Primary Shelf Interface Module Shelf Controller Card Intershelf Junction Panel Empty - (Future Use) Interface Module Interface Module I
SpectraLink 6000 Wireless Telephone Components Shelf Shelves are designed for 19” rack or wall mounting. Each shelf has 12 universal card slots. The first two slots are reserved for controller cards, the remaining ten slots are for Interface Modules. Wiring to each card is on the front panel. Power is -48V DC through the back or side panel. System Controller (CSC or CSO301, 306, and 320) Each system requires one system controller card, which occupies two slots (slots 1 and 2) in the main shelf.
SpectraLink 6300 MCU: Facility Preparation Operator’s Console and software when the card is installed. Interface Modules of different interface types can be mixed within a shelf. Interface Modules are “hot swappable”; they can be removed and replaced without affecting service on the rest of the system.
SpectraLink 6000 Wireless Telephone Components ccSpectraLink 6000 System The ccSpectraLink 6000 System (WTS) is designed to meet the high simultaneous call capacity and advanced level of telephone feature integration of the call center environment. The ccSpectraLink 6000 System uses a special High Density Base Station which can be installed with minimal spacing (as little as 20 feet between Base Stations.
SpectraLink 6300 MCU: Facility Preparation SpectraLink 6020 Wireless Telephone Each handset requires a line appearance (port) from the telephone system. Typically the handset extension number corresponds with the user’s internal telephone extension number. On most switching systems the user’s desk phone and the handset port can be bridged so that incoming calls ring both phones simultaneously. Operator’s Console The system uses a proprietary software program for administration and maintenance.
4 Site Preparation The following steps must be completed before installing the system hardware. If the steps are not already completed refer to each individual section for details. MCU location prepared. Typically the MCU is installed in the telephone equipment room. This location must have sufficient backboard space or rack space, and -48 volt power available.
SpectraLink 6300 MCU: Facility Preparation Required Materials Provided by Customer Required hardware Rack The shelves are designed to fit into a 19” mounting rack. Each shelf measures 15” high x 19” wide x 9” deep, and weighs approximately 35 pounds fully loaded. Backboard Space As an alternative to rack mounting, the shelves can be wall mounted to 3/4” plywood securely screwed to a wall. Screws Required to mount the shelves to the wall, or to secure it in the rack.
Site Preparation Operator’s Console PC A PC must be available to perform system administration and diagnostics The PC must conform to the following specifications: • An IBM-compatible personal computer, 486 or above (with a 16 MHz clock or faster) • A hard disk with at least 2 Mbytes free space • At least 640k bytes of RAM • MS-DOS 3.2 (or later), or MS-Windows 95 (or above) or NT • A 3 1/2” floppy-disk drive (high density, 1.
SpectraLink 6300 MCU: Facility Preparation unlimited access to the Customer Support Hotline for additional assistance. Union labor In some areas strict labor union rules will preclude the Polycom representative’s ability to install the equipment without union assistance.
Site Preparation • Space for the shelves, which are designed for 19” rack or wall mounting. • Each shelf measures 15” high x 19” wide x 9” deep, and weighs approximately 35 pounds fully loaded. • Expansion shelves cannot be located more than 17 cable feet from the Primary Shelf. • All digital interface modules must be within 250 feet of the telephone system. • See your telephone system specifications for distance limitations for analog modules.
SpectraLink 6300 MCU: Facility Preparation of shelves to be mounted. Follow the manufacturer’s instructions to prepare the rack. Be sure to leave 1.5” clearance at the rear of the racks for power conduit. 24 PN: 1725-36122-001_M.
Site Preparation Wall mounting Before wall mounting, cover the wall with 3/4” plywood. Secure the plywood to the wall studs every 16” with an adequate number of screws to support the number of shelves to be mounted. Each fully loaded shelf weighs approximately 35 pounds. Be sure to leave 1.5” clearance on the left side for power conduit. Using the following drawing as a guide, drill six pilot holes using a 1/8” drill bit.
SpectraLink 6300 MCU: Facility Preparation Prepare Power for Shelves The SpectraLink 6300 MCU requires a -48V DC power source. The 48V connection is comprised of three wires: -48, +48 (neutral), and ground. Polycom recommends that a licensed electrician install the -48V power source. It must be installed according to current National Electrical Code (NEC) or National Fire Protection Code standards, in accordance with all local and municipal electrical code recommendations.
Site Preparation Polycom recommends UL-listed wire that conforms to the following specifications for AWG, distance, and number of power pairs required for this installation. 1 Max Cable Feet 22 AWG 6,000 Max Cable Feet 24 AWG 3,800 Max Cable Feet 26 AWG 2,400 2 N/A 6,000 4,800 3 N/A N/A 6,000 Power Pairs One additional pair is also required for Data. For wire runs of less than 3,500 feet, attenuation must not exceed 6.8 dB/1,000 feet at 772KHz.
SpectraLink 6300 MCU: Facility Preparation Run all cable before attaching the RJ-45 connectors to the Base Stations. Label both the demarcation block end and the Base Station end of each wire with the Base Station number using a wire tie marker or other form of marker. Remove bridge taps, multiples, or “Y” connections to the Base Station wires; these will cause data transmission errors. When using IDFs be sure that the total wire length from the MCU to each Base Station does not exceed 6,000 cable feet.
Site Preparation When wiring multiple power pairs, use the following table as a guide. Pair 1 Function Data Pin #s 1,2 2 PWR 1 7,8 3 PWR 2 4,5 4 PWR 3 6,3 Power pairs are polarity sensitive; pins 7, 4, and 6 must be the same polarity. Prepare Demarc Blocks Interface Modules are designed to operate with a specific interface to the telephone system: two-wire digital or analog, or four-wire digital (future release).
SpectraLink 6300 MCU: Facility Preparation Multiple power pairs Some sites may prefer to-wire Base Stations to a separate demarc block in order to split out power pairs. Two-wire analog or digital interface The wiring diagram below shows the connections required for a twowire analog or digital interface. The Interface Module can be a CPA316, CPU316, CPP316, or CPM316.
Site Preparation Four-wire digital interface The wiring diagram below shows the connections required for a fourwire interface (CPF316). Each Interface Module of this type requires two backboards which will be-wired as indicated. 1 2 3 4 5 6 7 8 9 10 11 12 B A Receive (RX) To PBX Telephone Ports Pair 1-16 To PBX Transmit (TX) From PBX Telephone Ports Pair 1-16 Pair 17 - Unused Power Pairs 18-19 To Base Stations Base Stn. 1-6 Data Pairs 20-25 Bast Stn.
SpectraLink 6300 MCU: Facility Preparation Install Demarc Blocks The demarcation blocks used to connect the telephone system and Base Stations to the MCU should be installed on a typical telephone facility backboard. A 1/2” or 3/4” thick board mounted on the wall near the MCU is typical. Although this manual uses 66 blocks as examples, any standard cross-connect blocks are acceptable.
Site Preparation will be faster if it is planned in advance by verifying the parameters and features on the current telephone system and-wired phones. For details, refer to the LinkPlus Interface Guide for the type of telephone system for the system controller in use. Connect Cables from Base Stations and Phone Lines to Demarc Blocks Two-pair twisted cable from Base Stations installed throughout the facility converge at the demarc block or backboard.
SpectraLink 6300 MCU: Facility Preparation Two-wire analog or digital demarc block The demarc block for the two-wire analog or digital interface should be wired as follows: LINE1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6 LINE 7 Telephone Ports LINE 8 LINE 9 LINE 10 LINE 11 LINE 12 LINE 13 LINE 14 LINE 15 LINE 16 tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring 25 PAIR MALE CONNECTOR CABLE TO INTERFACE MODULE CONNECT
Site Preparation Four-wire digital demarc block The four-wire digital interface (future release) requires two demarc blocks, one to Connector A and one to Connector B on the Interface Module.
SpectraLink 6300 MCU: Facility Preparation Four-wire Digital – Connector B 36 PN: 1725-36122-001_M.
Site Preparation Connect demarc block 25-pair cable In some installations the demarc block is connected to the Interface Module using a 25-pair Telco cable with one male and one female RJ21 connector. The female connector is plugged into the right side of each cross-connect block. The male connector from each cable will be connected later to the front of the Interface Module. Be sure to use only cables that are UL-listed communications circuit accessories.
5 System Installation Facility Analysis Check the site to be sure pre-installation work has been completed correctly. This includes: Location chosen for the shelves is adequate. Rack (if rack mounted) is properly secured or backboard (if wall mounted) is properly prepared. Power is available. Wiring to Base Station locations has been pulled and correctly terminated. Phone lines for the handsets are installed and properly terminated.
SpectraLink 6300 MCU: Facility Preparation The following items should be at the installation site. SpectraLink 6300 MCU Shelves (MCS300) Depending on the size of the system, there may be up to 20 shelves. SpectraLink 6000 System MCU Administration Kit (MKA320) Includes a grounding strap to protect cards from electrostatic discharge; an external modem for remote access to the system; and documentation including a User Guide for each handset, and a videotape that explains basic usage of the handset.
System Installation Install Shelves Rack mount To install shelves in the rack, slide the shelves into the rack and secure them to the rack using 8 screws, 1/4” minimum length. Wall mount At this point in the installation process, there should be a backboard securely fastened to the wall and mounting screws partially inserted into the backboard. See Chapter 4, section Prepare Location for Shelves for more information. To attach the shelves to the wall: 1. Remove all cards from the shelf.
SpectraLink 6300 MCU: Facility Preparation Install Intershelf Junction Panel The Intershelf Junction Panel (JPI300) is to be installed only in restricted access areas (dedicated equipment rooms, equipment closets, or the like), in accordance with Articles 110-16, 110-17, and 110-18 of the NEC, ANSI/N FPA 70. The expansion shelf controllers of shelves 2 through 20 are connected to the system controller by an intershelf junction panel.
System Installation Run conduit to shelf The shelves have two possible points of entry for conduit: on the side, used for wall mounted shelves, or in the rear, used for rack mounted shelves. Select the point of entry (side or rear) for this installation and unplug the correct opening on each shelf to be installed. For each shelf: 1. Attach the conduit entry hardware (condulet) to the conduit. 2. Pull the conduit through the hole.
SpectraLink 6300 MCU: Facility Preparation Before turning on the power switch, use a voltmeter to verify that the terminal labeled -48V is negative with respect to the terminal labeled +48V. Install Cards Cards contain components that may be damaged by electrostatic discharge. Before handling any of the cards, the installer must attach the grounding strap (included in the Administration Kit) to his or her wrist, and attach the other end of the strap to ground. Only handle the cards by their edges.
System Installation System Controller Slots 1-2 A RS-232 Interface Modules Slots 3-12 B LNKOK ACT COL NETWORK DISABLE DISABLE DISABLE DISABLE DISABLE DISABLE DISABLE DISABLE DISABLE DISABLE NORMAL NORMAL NORMAL NORMAL NORMAL NORMAL NORMAL NORMAL NORMAL NORMAL SHELF 17-20 7-11 ALARM 1 2 3 4 5 12-16 2-6 1 2 ALARM 1 2 3 4 5 CONN A 3 ALARM 1 2 3 4 5 ALARM 1 2 3 4 5 CONN A CONN A 4 5 ALARM 1 2 3 4 5 CONN A 6 ALARM 1 2 3 4 5 CONN A 7 ALARM 1 2 3 4 5 CONN A 8 ALARM
SpectraLink 6300 MCU: Facility Preparation The shelf diagram below shows a fully loaded Expansion Shelf. Any type of Interface Module can be installed in slots 3 through 12. Fully Loaded Expansion Shelf Do not install any card in slot 1 of expansion shelves 46 PN: 1725-36122-001_M.
System Installation Connect the Intershelf Junction Panel The Intershelf Junction Panel converts the RJ-21 connections on the system controller to the RJ-45 connections on the expansion shelf controller. Intershelf Junction Panel (JPI300) To connect the Intershelf Junction Panel: 1. Connect a five-foot RJ-21 cable from the CSC306 or CSC320 System Controller Card to the corresponding connection on the JPI300. 2.
SpectraLink 6300 MCU: Facility Preparation Connect Demarc Block RJ-21Cables to Interface Module Connect the male RJ-21 connector from the appropriate demarcation block to the designated RJ-21 connector (A or B) on each Interface Module. Secure the cables using the keeper. Dress the cables by wire wrapping the cable at the rear of the shelf. Do not connect these cables to the system controller or the system controller will be damaged. 48 PN: 1725-36122-001_M.
6 Install Base Stations Be sure the Base Station is positioned clear of anything that might damage it. The Base Station should be well above head height, away from doors and other objects that might strike it, and away from areas open to the elements or possible water leaks. Check the location for other radio antenna devices and place the Base Stations to avoid interference. Leave enough slack wire to account for possible future Base Station moves.
SpectraLink 6300 MCU: Facility Preparation 4. When properly attached the Base Station should sit almost flush against the ceiling and be tightly attached to the clip and T-bar grid work. 5. Once the Base Station is anchored to the fastener, lift the acoustical tile and plug the RJ-45 8-pin modular plug into the connector on the top of the Base Station. — The LED will blink red and green as the system software downloads to the Base Station and the Base Station is tested.
Install Base Stations Install Outdoor Base Stations Outdoor Base Stations (RCO400) are equipped with a protective enclosure, designed to be mounted to a wall or pole. After the enclosure is mounted, the Base Station is inserted in the enclosure and connected. The customer’s wire contractor is responsible for wiring and mounting the outdoor Base Station enclosure. The contractor is responsible for supplying screws, brackets, and other appropriate hardware.
SpectraLink 6300 MCU: Facility Preparation 5. Screw the protective cover onto the Base Station enclosure. Power Up and Check Diagnostics Turn the power switch in the upper left of the Primary and Expansion Shelves on. After a slight delay, the lights on the cards will cycle through diagnostic tests. After testing completes, lamp 1 should flash green, indicating that the card is running. If the Alarm light is red, there is a problem with the system.
7 System Initialization Before the system can be tested or operated, the administration and maintenance PC must be installed and connected to the MCU, the system must be configured, and the handsets and Base Stations must be registered. Refer to the SpectraLink 6300 MCU: Operator’s Console document to perform the following steps, then return to the next section to continue the installation procedures. 1. The PC must be connected to the system controller’s RS-232 serial port.
8 Test System The system should now be tested to ensure that it is functioning correctly. Power cycle the system. Verify that all Base Stations download and go to a running status. This takes about 30 seconds after connecting the Base Station cable to the Base Station’s RJ-45 socket. During this period the Base Station’s LED will flash in several sequences. At the end of this period the LED will be flashing yellow.
SpectraLink 6300 MCU: Facility Preparation Run Listen Verify Diagnostic The Listen Verify diagnostic is used to determine if Base Stations are performing correctly. See SpectraLink 6300 MCU: Operator’s Console for details. When the test is run, each each Base Station stops transmitting for a short time and listens for other Base Stations. The system checks signal strength levels between Base Stations to ensure that no Base Station is installed too close to another.
9 Site Certification The Polycom field service engineer should not leave the site before contacting Polycom to perform remote install verification. The field service engineer should contact a Polycom engineer on the technical support line at 800-775-5330. The hours of operation are 6 a.m. to 6 p.m. Mountain time, Monday through Friday. Before leaving the installation site, the field service engineer must complete the following items: From the Operator’s Console, copy the PCS.CFG file to diskette.
10 Installation Forms This section contains the following forms: • Site Preparation Checklist • Base Station Location Worksheet • Extension Assignments Worksheet • Customer Acceptance Form Copy these forms as needed. Be sure to maintain completed forms for future reference.
SpectraLink 6300 MCU: Facility Preparation The Base Station cables are terminated at the appropriate crossconnect blocks. Analog or digital ports, one per handset, from the switch are terminated at the appropriate cross-connect block and the block is labeled with the extensions. A dedicated dial line (MB) is available with an RJ-11 jack for the diagnostic modem. An IBM-compatible PC is available to serve as the Operator’s Console for system administration.
Installation Forms Base Station Location Worksheet Shelf Number: ________ Interface Module: ________ Base Station 1 Interface Module Circuit # 1 Base Station 2 2 Base Station 3 3 Base Station 4 4 Base Station 5 5 Base Station 6 6 Base Station # Location (e.g.
SpectraLink 6300 MCU: Facility Preparation Extension Assignments Worksheet Shelf: _______ Interface Module: _______ Handset # Ext. # Name Interface Module Circuit # Handset 1 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 7 Handset 8 8 Handset 9 9 Handset 10 10 Handset 11 11 Handset 12 12 Handset 13 13 Handset 14 14 Handset 15 15 Handset 16 16 62 Comment Handset Serial # PN: 1725-36122-001_M.
Installation Forms Customer Acceptance Form Customer Name: _____________________________________________________________________ Lease number (if applicable):___________________________________________________________ Schedule number (if applicable):________________________________________________________ This document certifies that _____________________________________________, acting as the representative of ________________________________________, accepts the installation of the SpectraLink Wireless T
SpectraLink 6300 MCU: Facility Preparation The terms and conditions of original Quotation and Sales Agreement apply to all equipment listed above. _____ I accept the installation of the SpectraLink system as complete.
Safety Notices WARNING: Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: Polycom products contain no user-serviceable parts inside. Refer servicing to qualified service personnel. IMPORTANT SAFETY INFORMATION Follow these general precautions while installing telephone equipment: PN: 1725-36122-001_M.
Index A Attenuation............................................................27 B Base Stations ..........................................................16 Cabling ........................................................26, 28 High Density.....................................................17 Lockout values .................................................56 Maximum distance from MCU ................23, 28 Mounting...........................................................49 Outdoor ...................
SpectraLink 6300 MCU: Facility Preparation Location.............................................................22 O OAI Part Numbers ...................................................15 Ports ...................................................................15 System Controller Card...................................15 Open Application Interface ...................... See OAI Operator's Console Specifications ....................................................21 Operator's Console ....................
