SpectraLink 6300 MCU Facility Preparation SpectraLink 6000 System July 2008 Edition 1725-36121-001 Version J
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Trademark Information Notice Polycom® and the logo designs SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registered trademarks of Polycom, Inc. in the United States of America and various countries. All other trademarks used herein are the property of their respective owners. Polycom, Inc. has prepared this document for use by Polycom personnel and customers.
About this Guide This manual describes the installation procedure for Polycom’s SpectraLink 6000 System with a SpectraLink 6300 Master Control Unit (MCU). The procedures described in this manual are those that take place after the installation-planning procedure. You should already know the equipment requirements and installation locations. For example, you should know where each Base Station will be installed, and how many Interface Modules are required.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU LinkPlus Interface Guide (1725-361xx-001 where xx indicates a number corresponding to the type of PBX) Available at http://www.polycom.com/usa/en/support/voice/wifi/pbx_integration.html Customer Support Polycom wants you to have a successful installation. If you have questions please contact our Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.
Contents 0 About this Guide ......................................................................3 Polycom Model Numbers..................................................................3 Related Documents.............................................................................3 Customer Support...............................................................................4 Icons and Conventions.......................................................................4 1 Installation Overview............
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Program Telephone System.............................................................29 Connect Cables from Base Stations and Phone Lines to Demarc Blocks ...................................................................................30 4 Connect Power to Shelves .......................................................35 Run Conduit To Shelf .......................................................................
1 Installation Overview Installation has three phases. In most cases, a separate person is responsible for each phase. 1. Site preparation and wire installation: Usually done by a wire technician or contractor, with the assistance of a customer representative such as a project manager. Please refer to the SpectraLink 6300 MCU: Facility Preparation manual for more information. 2. Installing the SpectraLink system: Done by Polycom or one of our certified distributors. 3.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Installation Steps and Responsibilities Task Description 9 Wire Contractor or Electrician Field Service Engineer Site Preparation Required materials provided by customer 9 Prepare location and arrangement of shelves 9 Prepare –48V power for shelves 9 Run cables to Base Stations 9 Terminate cables at Base Stations 9 Prepare and install demarc blocks 9 9 Program Telephone System ports Connect cables from Base Stations and pho
2 SpectraLink 6000 System Description This section generally explains the installation and site requirements of the SpectraLink 6000 System. The SpectraLink 6000 System is a wireless communication system that allows hand-held Wireless Telephones to communicate using the existing telephone system. The SpectraLink 6000 System’s advanced micro-cellular architecture utilizes Base Stations, or cells, located throughout the facility to accommodate on-premises roaming.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU SpectraLink 6000 System The Master Control Unit The Master Control Unit (MCU) is the processing center for calls to and from the SpectraLink 6000 System. It consists of at least one primary shelf (MCS300) and may have up to nineteen expansion shelves. Residing adjacent to the telephone switching equipment, the MCU operates as a standalone, external system while maintaining full PBX functionality for handset users.
SpectraLink 6000 System Description provide the wireless link to the handsets, are wired directly to the MCU. The SpectraLink 6000 System topology Components in the SpectraLink 6000 System are designed in a star topology. At the center is the SpectraLink 6300 MCU. The primary shelf contains the system controller, which manages the call processing for the wireless network.
Interface Module Interface Module Interface Module Interface Module Interface Module 3 Interface Module 2 Interface Module 1 Interface Module Interface Module Shelf Controller Card Interface Module Interface Module Interface Module Interface Module Interface Module Interface Module Interface Module Interface Module Interface Module Interface Module Shelf 1 - Primary Shelf Interface Module Shelf Controller Card Intershelf Junction Panel Empty - (Future Use) Interface Module Interface Module I
SpectraLink 6000 System Description Shelf Shelves are designed for 19” rack or wall mounting. Each shelf has 12 universal card slots. The first two slots are reserved for controller cards, the remaining ten slots are for Interface Modules. Wiring to each card is on the front panel. Power is -48V DC through the back or side panel. System Controller (CSC or CSO301, 306, and 320) Each system requires one system controller card, which occupies two slots (slot 1 and 2) in the main shelf.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Operator’s Console and software when the card is installed. Interface Modules of different interface types can be mixed within a shelf. Interface Modules are “hot swappable”; they can be removed and replaced without affecting service on the rest of the system.
SpectraLink 6000 System Description ccSpectraLink 6000 System The ccSpectraLink 6000 System is designed to meet the high simultaneous call capacity and advanced level of telephone feature integration of the call center environment. The ccSpectraLink 6000 System uses a special High Density Base Station which can be installed with minimal spacing (as little as 20 feet between Base Stations.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU SpectraLink 6020 Wireless Telephone Each handset requires a line appearance (port) from the telephone system. Typically the handset extension number corresponds with the user’s internal telephone extension number. On most switching systems the user’s desk phone and the handset port can be bridged so that incoming calls ring both phones simultaneously.
3 Site Preparation The following steps must be completed before installing the system hardware. If the steps are not already completed refer to each individual section for details. MCU location prepared. Typically the MCU is installed in the telephone equipment room. This location must have sufficient backboard space or rack space, and -48 volt power available.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Required Materials Provided by Customer Required hardware Rack The shelves are designed to fit into a 19” mounting rack. Each shelf measures 15” high x 19” wide x 9” deep, and weighs approximately 35 pounds fully loaded. Backboard space As an alternative to rack mounting, the shelves can be wall-mounted to 3/4” plywood securely screwed to a wall. Screws Required to mount the shelves to the wall, or to secure it in the rack.
Site Preparation Operator’s console PC A PC must be available to perform system administration and diagnostics The PC must conform to the following specifications: • An IBM-compatible personal computer, 486 or above (with a 16 MHz clock or faster) • A hard disk with at least 2 Mbytes free space • At least 640k bytes of RAM • MS-DOS 3.2 (or later), or MS-Windows 95 (or above) or NT • A 3 1/2" floppy-disk drive (high density, 1.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU unlimited access to the Customer Support Hotline for additional assistance. Union labor In some areas strict labor union rules will preclude the SpectraLink representative’s ability to install the equipment without union assistance.
Site Preparation • Expansion shelves cannot be located more than 17 cable feet from the Primary Shelf. • All digital interface modules must be within 250 feet of the telephone system. • See your telephone system specifications for distance limitations for analog modules. • Location of the Intershelf Junction Panel (JPI300) adjacent to the shelves on a multi-shelf system.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Wall mounting Before wall mounting, cover the wall with 3/4” plywood. Secure the plywood to the wall studs every 16” with an adequate number of screws to support the number of shelves to be mounted. Each fully loaded shelf weighs approximately 35 pounds. Be sure to leave 1.5” clearance on the left side for power conduit. Using the following drawing as a guide, drill six pilot holes using a 1/8” drill bit.
Site Preparation SpectraLink recommends that a licensed electrician install the -48V power source. It must be installed according to current National Electrical Code (NEC) or National Fire Protection Code standards, in accordance with all local and municipal electrical code recommendations. Use of 14 AWG wire is recommended.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU One additional pair is also required for data. For wire runs of less than 3,500 feet, attenuation must not exceed 6.8 dB/1,000 feet at 772KHz. For wire runs between 3,500 and 6,000 feet, attenuation must not exceed 4.5 dB/1,000 feet at 772KHz. Wire that is already installed (spare house cable) can be used when it is available.
Site Preparation Remove bridge taps, multiples, or "Y" connections to the Base Station wires; these will cause data transmission errors. When using IDFs be sure that the total wire length from the MCU to each Base Station does not exceed 6,000 cable feet. The area above some suspended ceilings is used as an environmental air plenum. The NEC requires that wire that is installed in plenums be rated for plenum installation.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Power pairs are polarity sensitive; pins 7, 4, and 6 must be the same polarity. Prepare Demarc Blocks Interface Modules are designed to operate with a specific interface to the telephone system: two-wire digital or analog, or four-wire digital (future release). The number of demarcation blocks required for the system depends on the number and type of Interface Modules to be installed.
Site Preparation Two-wire analog or digital interface The wiring diagram below shows the connections required for a twowire analog or digital interface. The Interface Module can be a CPA316, CPU316, CPP316, or CPM316. 1 2 3 4 5 6 7 8 9 10 11 12 A To PBX Telephone Ports Pair 1-16 Pair 17 Unused Pair 18-19 Data Pair 20-25 To Base Stations Power Pairs Base Stn. 1-6 Data Pairs Base Stn. 1-6 Two-wire Analog or Digital Connection 1725-36121-001_J.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Four-wire digital interface The wiring diagram below shows the connections required for a fourwire interface (CPF316). Each Interface Module of this type requires two backboards which will be wired as indicated. 1 2 3 4 5 6 7 8 9 10 11 12 B A Receive (RX) To PBX Telephone Ports Pair 1-16 To PBX Transmit (TX) From PBX Telephone Ports Pair 1-16 Pair 17 - Unused Power Pairs 18-19 To Base Stations Base Stn. 1-6 Data Pairs 20-25 Bast Stn.
Site Preparation Install Demarc Blocks The demarcation blocks used to connect the telephone system and Base Stations to the MCU should be installed on a typical telephone facility backboard. A 1/2” or 3/4” thick board mounted on the wall near the MCU is typical. Although this manual uses 66- blocks as examples, any standard cross-connect blocks are acceptable.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU will be faster if it is planned in advance by verifying the parameters and features on the current telephone system and wired phones. For details, refer to LinkPlus Interface Guide for the type of telephone system for the system controller in use. Connect Cables from Base Stations and Phone Lines to Demarc Blocks Two-pair twisted cable from Base Stations installed throughout the facility converge at the demarc block or backboard.
Site Preparation Two-wire analog or digital demarc block The demarc block for the two-wire analog or digital interface should be wired as follows: LINE1 LINE 2 LINE 3 LINE 4 LINE 5 LINE 6 LINE 7 Telephone Ports LINE 8 LINE 9 LINE 10 LINE 11 LINE 12 LINE 13 LINE 14 LINE 15 LINE 16 PIN tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring 1 26 2 27 3 28 4 29 5 30 6 31 7 32 8 33 9 34 10 35 11 37 12 38 13 38 14 39 1
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Four-wire digital demarc block The four-wire digital interface (future release) requires two demarc blocks, one to Connector A and one to Connector B on the Interface Module.
Site Preparation Four-wire Digital – Connector B 1725-36121-001_J.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Connect demarc block 25-pair cable In some installations the demarc block is connected to the Interface Module using a 25-pair Telco cable with one male and one female RJ21 connector. The female connector is plugged into the right side of each cross-connect block. The male connector from each cable will be connected later to the front of the Interface Module. Be sure to use only cables that are UL-listed communications circuit accessories.
4 Connect Power to Shelves SpectraLink recommends that a licensed electrician install the -48V DC power supply.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Yellow White Ground Green or Green/Yellow Customer Installed Wiring +48V -48V Before turning on the power switch, use a voltmeter to verify that the terminal labeled -48V is negative with respect to the terminal labeled +48V.. 36 PN: 1725-36121-001_J.
5 Install Base Stations Be sure the Base Station is positioned clear of anything that might damage it. The Base Station should be well above head height, away from doors and other objects that might strike it, and away from areas open to the elements or possible water leaks. Check the location for other radio antenna devices and place the Base Stations to avoid interference. Leave enough slack wire to account for possible future Base Station moves.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU 4. When properly attached the Base Station should sit almost flush against the ceiling and be tightly attached to the clip and T-bar grid work. 5. Once the Base Station is anchored to the fastener, lift the acoustical tile and plug the RJ-45 8-pin modular plug into the connector on the top of the Base Station. — The LED will blink red and green as the system software downloads to the Base Station and the Base Station is tested.
Install Base Stations Install Outdoor Base Stations Outdoor Base Stations (RCO-400) are equipped with a protective enclosure, designed to be mounted to a wall or pole. After the enclosure is mounted, the Base Station is inserted in the enclosure and connected. The customer's wire contractor is responsible for wiring and mounting the outdoor Base Station enclosure. The contractor is responsible for supplying the screws, brackets, and other hardware.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Power Up and Check Diagnostics Turn the power switch in the upper left of the Primary and Expansion Shelves ON. After a slight delay, the lights on the cards will cycle through diagnostic tests. After testing completes, lamp 1 should flash green, indicating that the card is running. If the Alarm light is red, there is a problem with the system. Refer to SpectraLink 6300 MCU: Maintenance and Diagnostics for troubleshooting information.
6 Sample Schedule for On-Site Installation by Polycom Engineer This schedule assumes that the facility has been completely prepared for the installation and that all Base Station mounting is the Polycom standard. For larger installations (greater than 18 Base Stations) the schedule may be lengthened. Day one The Polycom field service engineer will install the system and train and administrator. Our engineer will usually be on-site from 9 a.m. to 5 p.m.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Day two The Polycom field service engineer will assist with training of the end-user and verify that all questions are answered. Our engineer will usually be on-site from 9 a.m. to 3 p.m. Activities will include the following: 1. Assists with hand out and training of handset users. 2. Remain on site for a couple hours to answer any questions from users/administrator. 3.
7 Installation Forms This section contains the following forms: • Site Preparation Checklist • Base Station Locations Worksheet • Extension Assignments Worksheet Copy these forms as needed. Be sure to maintain completed forms for future reference.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU One (or two) cross-connect block(s) are installed for every Interface Module and connected with a 25-pair telco cable terminated with an RJ-21 male connector at the MCU location as shown in Chapter 3 sections Install Demarc Blocks and Program Telephone System. The Base Station cables are terminated at the appropriate crossconnect blocks. See Chapter 3 section Connect Cables from Base Stations and Phone Lines to Demarc Blocks.
Installation Forms Base Station Location Worksheet Shelf Number: ________ Interface Module: ________ Base Station 1 Interface Module Circuit # 1 Base Station 2 2 Base Station 3 3 Base Station 4 4 Base Station 5 5 Base Station 6 6 Base Station # Location (e.g.
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU Extension Assignments Worksheet Shelf: _______ Interface Module: _______ Handset # Ext. # Name Interface Module Circuit # Handset 1 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 7 Handset 8 8 Handset 9 9 Handset 10 10 Handset 11 11 Handset 12 12 Handset 13 13 Handset 14 14 Handset 15 15 Handset 16 16 46 Comment Handset Serial # PN: 1725-36121-001_J.
Safety Notices WARNING: Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: Polycom products contain no user-serviceable parts inside. Refer servicing to qualified service personnel. IMPORTANT SAFETY INFORMATION Follow these general precautions while installing telephone equipment: PN: 1725-36121-001_J.
Index A I Attenuation............................................................24 Installation steps (chart).........................................7 Interface Module...................................................11 Interface Modules .................................................13 Interface types ..................................................26 Intershelf Junction Panel Description........................................................14 B Base Stations ..................................
Facility Preparation: SpectraLink 6000 System: SpectraLink 6300 MCU R Rack mounting ......................................................21 Required materials................................................18 RS-232 ports...........................................................13 S Shelves Description........................................................13 Mounting...........................................................21 Site preparation.....................................................
