SpectraLink 6100 MCU Installation and Operation SpectraLink 6000 System November 2009 Edition 1725-36097-001 Version J 1
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Patent Information Notice The accompanying product is protected by one or more US and foreign patents and/or pending patent applications held by Polycom, Inc. Polycom, Inc. has prepared this document for use by Polycom personnel and customers.
About this Guide This document explains installation and operation of Polycom’s SpectraLink 6000 System, using the SpectraLink 6100 Master Control Unit (MCU). The SpectraLink 6100 MCU adds wireless service to your existing telephone system. The installation process connects the SpectraLink 6000 System to your telephone system, and activates the SpectraLink 6000 Wireless Telephones.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System LinkPlus Interface Guide (1725-361xx-001 where xx indicates a number corresponding to the type of PBX) Available at http://www.polycom.com/support/voice/wifi/pbx_integration.html Customer Support Polycom wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time.
Contents 0 About this Guide ......................................................................3 Polycom Model Numbers..................................................................3 Related Documents.............................................................................3 Customer Support...............................................................................4 Icons and Conventions.......................................................................4 1 Installation Overview............
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Connect Cables from Base Stations and Phone Lines to Demarc Blocks ...................................................................................24 5 Install SpectraLink 6000 System ..............................................28 Survey Site..........................................................................................28 Check Components...........................................................................
Contents 9 Handset Planning Worksheet ..................................................55 10 Base Station Location Worksheet.............................................57 11 Technical Parameters ..............................................................59 Select Alternate Spread Spectrum Sequence.................................59 Change Companding .......................................................................60 12 Safety Notices .............................................................
1 Installation Overview Installation has three phases. In most cases, a separate person is responsible for each phase. 1. Site preparation and wire installation: This is usually done by a wire technician or contractor. 2. Installing the SpectraLink system: This is done by Polycom or one of our certified distributors. 3. Programming the customer’s telephone system to work with the SpectraLink system: This is usually done by the customer’s system administrator or technician.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Installation Steps and Responsibilities Task Description 9 Wire Contractor or Electrician Field Service Engineer Site Preparation Determine location of MCU 9 Run Cable for System Run cable to Base Station locations 9 Pull cable 9 Terminate cable at Base Station locations 9 Prepare and install demarc blocks 9 9 Assign and program ports Connect cables to demarc blocks 9 Install SpectraLink System Survey site and check c
2 SpectraLink 6000 System Overview Review this section if you are unfamiliar with the features and operation of the SpectraLink 6000 System. System Operation The SpectraLink 6000 System is a wireless communication system that offers direct telephone access for incoming and outgoing calls anywhere within a facility. The SpectraLink 6000 System consists of three basic components: the Master Control Unit, the Base Station and SpectraLink 6000 Wireless Telephones, or handsets.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Master Control Unit (MCU) Serves as the connecting point, or gateway, between the Base Stations and the existing telephone system. One or more of these boxes (approximately 12” x 3” x 7”) are typically installed in the telephone equipment room and provide connectivity from the telephone system to the SpectraLink 6000 System.
SpectraLink 6000 System Overview and, just like wired telephones, can receive calls directly, receive transferred calls, transfer calls to other extensions, and make outside and long distance calls (subject to the restrictions applied in your facility.) SpectraLink 6100 OAI Gateway The SpectraLink OAI Gateway and application server are optional components which enable third-party applications (such as nurse call systems) to communicate with SpectraLink Wireless Telephones..
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System The Front Panel of the SpectraLink 6100 MCU The MCU’s front panel contains the connections to the telephone system, switches to control system administration, and status LEDs. 1. STEP button: Selects a specific line or Base Station during registration process. 2. Mode switch: Selects the mode of operation for the SpectraLink 6100 MCU.
3 Site Preparation Required Materials Provided by Customer The following equipment must be provided by the customer: Outlet Strip Recommended for installations with more than one MCU. This will allow the MCUs to be turned on and off together. Cross-Connect Block Required to connect the telephone switch ports and the Base Stations to the MCU. 25 Pair Cables RJ-21 male at MCU end, required to connect the MCU to the cross-connect blocks.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Determine Location of MCU Each MCU is approximately 2.75” wide, 12.5” high, and 7” deep, and weighs about 5 pounds. The unit is designed to be wall-mounted over 3/4” plywood. • Select a location for the MCU with sufficient backboard space and an available outlet. • The MCU must be within 2,200 feet of the Base Stations. • All digital interface modules must be within 250 feet of the telephone system.
4 Run Cable for System Run Cables to Base Station Locations The Base Station locations should be designated on the building floor plans provided to the Polycom field service engineer. Base Stations can be mounted easily on raised or acoustical ceiling tiles, or on the wall. Avoid locating Base Stations in high or hard-to-reach places, as this will hinder maintenance, testing and/or repositioning. Wire specifications The customer’s wire contractor is responsible for adhering to all local codes for wiring.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Determine the amount of wire needed to connect the Base Station to the MCU by scaling from a floor plan or a sketch, pacing, measuring, or estimating. Remember to include enough wire to reach the ceiling. The wire length between the MCU and each Base Station may not exceed 2,200 cable feet. Install an extra 25 feet of wire at the Base Station to allow for possible relocation.
Run Cable for System Terminate Cable at Base Station Locations After running the wire to the Base Station location, terminate the wire using an RJ-45 modular crimp-on plug. Connect the data pair to pins 1 and 2, and the power pair to pins 7 and 8. If the connection uses more than two pair, refer to the table on the following page. To avoid damage to the connectors or crimps, be sure to run the wire to the Base Station before connecting the RJ-45 connectors.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Prepare Demarc Blocks The MCU connects to the existing telephone system using RJ-21 connections. An MCU is designed to operate with a specific interface to the telephone system: two-wire digital or analog, or four-wire digital. The number of demarcation blocks required for the system depends on the number and type of MCUs installed.
Run Cable for System Dedicated line for diagnostic modem The SpectraLink 6100 MCU can be accessed remotely using an internal modem. To use the modem for remote access, a dedicated dial-in line must be provided. On digital interface systems this line must be terminated as a digital extension to the MCU. Two-wire analog or digital interface The wiring diagram below shows the connections required for a twowire analog or digital interface.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Four-wire digital interface The wiring diagram below shows the connections required for a fourwire interface . Each MCU of this type requires two demarcation blocks which will be wired as indicated. B A Receive (RX) To PBX Telephone Ports Pair 1-16 Pair 17-25 Unused To PBX Transmit (TX) From PBX Telephone Ports Pair 1-16 Pair 17 - Unused Power Pairs 18-19 To Base Stations Base Stn. 1-4 Data Pairs 20-23 Base Stn.
Run Cable for System Install Demarc Blocks The demarcation blocks used to connect the telephone system and Base Stations to the MCU should be installed on a typical telephone facility backboard. A 1/2” or 3/4” thick board mounted on the wall near the MCU is typical. Although this manual uses 66 blocks as examples, any standard cross-connect blocks are acceptable.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Connect Cables from Base Stations and Phone Lines to Demarc Blocks Two-pair twisted cable from Base Stations installed throughout the facility converge at the demarc block or backboard. Each MCU can support four Base Stations and up to 16 handsets. The Base Station and SpectraLink 6000 Wireless Telephone cables are punched down onto the demarc/cross-connect blocks as shown in the demarc block diagrams below.
Run Cable for System Two-wire analog or digital demarc block The demarc block for the two-wire analog or digital interface should be wired as follows.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Four-wire digital demarc block The four-wire digital interface (future release) requires two demarc blocks, one to Connector A and one to Connector B on the MCU. They should be wired as follows.
Run Cable for System Line 1 RX Line 2 RX Line 3 RX Line 4 RX Line 5 RX Line 6 RX Line 7 RX Telephone Ports Note: RX denotes data received by the telephone system from Link 150 Line 8 RX Line 9 RX Line 10 RX Line 11 RX Line 12 RX Line 13 RX Line 14 RX Line 15 RX Line 16 RX tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring tip ring 25 PAIR MALE CONNECTOR CABLE TO MCU CONNECTOR B Unused Pairs DO NOT USE Four-wire Connec
5 Install SpectraLink 6000 System Survey Site Check the site to be sure pre-installation work has been completed correctly. This includes: Location chosen for the MCU is adequate, and power is available. Wiring to Base Station locations has been pulled and correctly terminated. Phone lines for the SpectraLink 6000 Wireless Telephones are installed and properly terminated. Dedicated line is available for remote access to diagnostic modem.
Install SpectraLink 6000 System Check Components The following items should be at the installation site. SpectraLink 6100 Master Control Unit Depending on the size of your system, there may be up to four MCUs, which will be chained together to extend the coverage area. The SpectraLink 6000 System MUST contain only SpectraLink 6100 MCUs. Link 150 Model 2 MCUs or Model 1 MCUs cannot be used in an M3 system. AC Adapter Supplies power to the SpectraLink 6100 MCU.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Grounding materials per section below Grounding Instructions. 30 PN: 1725-36097-001_J.
Install SpectraLink 6000 System Install MCUs Mount MCUs to wall The MCUs are designed to be mounted on a backboard of 3/4” plywood, securely fastened to the wall. Mount the MCUs vertically, side by side, using 2.75” spacing center-to-center for each unit. Do not stack MCUs on top of one another. To mount the MCUs: 1. Using a 1/8” drill bit, drill four pilot holes, on 2” x 12.1” centers. 2.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System No more than 15 units may be grounded through one connection to the protective earth ground. Systems involving more than 15 units must be broken up into groups of 15 or fewer units with each group provided with an independent protective earthing conductor. Connect MCU to demarc blocks Connect the male RJ-21 connector from the appropriate demarcation block to the designated RJ-21 connector (A or B) on each MCU.
Install SpectraLink 6000 System Multi-Unit SpectraLink 6100 MCUs No IPC cable is connected to the IN port of the first unit. An Open Applications Interface (OAI) Telephony Gateway may be connected to the OUT port of the last unit. When adding a new or replacement MCU to an existing system, the MCUs will perform a software update. See Chapter 8 section Replace an MCU for further details. PN: 1725-36097-001_J.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Connect power 1. Once the units have been properly grounded, connect the power plug from the AC adapter to the jack labeled PWR on the MCU. Use only the provided Class II AC Adapter with output 24V DC, 1A. For installations with more than one MCU, use an outlet strip with a built-in power switch. This allows the MCUs to be turned on and off together. 2.
Install SpectraLink 6000 System STATUS LEDs 1, 2, and 4 must be lit. LINE LEDs 1 through 8 (indicating an unconfigured MCU) should also be lit. If any other combination of LINE LEDs is lit, then a switch type has already been selected. Go to step 5 to pick the desired switch type. 5. Press the DEL/ENTER button to select the correct switch interface type. With each press of the DEL/ENTER button, a different series of LINE LEDs will be lit. Continue to press DEL/ENTER until the correct LINE LEDs are lit.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System LEDs 4 and 5. For example, this alarm will display if you assign switch type NEC to an SCB-5XX – Executone MCU. If this alarm displays, use the table above to verify that your MCU type supports the selected switch type. If you need to change the switch type, repeat steps 2 through 6. 36 PN: 1725-36097-001_J.
Install SpectraLink 6000 System Install Base Stations Be sure the Base Station is positioned clear of anything that might damage it. The Base Station should be well above head height, away from doors and other objects that might strike it, and away from areas open to the elements or possible water leaks. Check your location for other radio antenna devices and place the Base Stations to avoid interference. Leave enough slack wire (approximately 25 feet) to account for possible future Base Station moves.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System 5. Once the Base Station is anchored to the fastener, lift the acoustical tile and plug the RJ-45 8-pin modular plug into the connector on the top of the Base Station. — The LED will blink red and green as the system software downloads to the Base Station and the Base Station is tested. — When the LED blinks amber, the system is ready for operation.
Install SpectraLink 6000 System Install Outdoor Base Stations Outdoor Base Stations are equipped with a protective enclosure, designed to be mounted to a wall or pole. After the enclosure is mounted, the Base Station is inserted in the enclosure and connected. Only RCO Base Stations can be used outdoors. The customer’s wire contractor is responsible for wiring and mounting the outdoor Base Station enclosure. The contractor is responsible for supplying screws, brackets, and other appropriate hardware.
6 Connect and Register Handsets Set Up Diagnostic Modem Each MCU has an internal modem feature that allows Polycom technicians to dial into the system for troubleshooting and maintenance. The modem is enabled on Line 1 when no handset is registered to Line 1. When enabled, the modem will auto-answer an incoming call to that line. This internal modem uses proprietary communication software. You cannot use commercial software packages to access this software.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Register Handsets Before a handset can be used it must be registered to a line on one of the MCUs. While handsets are being registered, the system will continue normal operation. Use the Handset Planning Worksheet filled out by the system administrator to be sure you are correctly assigning each handset to its port and extension number. All lines are unregistered when shipped from the factory.
Connect and Register Handsets — Initially Line 2 will flash. This is because Line 1 is usually set up as the remote access diagnostic modem. To register a handset to Line 1, press the STEP button until Line 1 flashes. — If the desired line already has a handset registered to it, follow the procedure outlined below to unregister the handset, then return to this step. 4. Turn on the handset to be registered by holding down the PWR key until the handset beeps twice.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Program Handset Features PBX and Key Systems provide users with special features such as hold, transfer, conference, camp on, and speed dial. These features can be accessed via the handset, but the telephone system or SpectraLink 6100 MCU must be programmed to allow access to these features from the handset.
7 Site Certification The Polycom field service engineer should not leave the site before contacting Polycom to perform remote install verification. Contact a Polycom engineer on the Customer Support Hotline at (800) 775-5330. The hours of operation are 6 a.m. to 6 p.m. Mountain time, Monday through Friday. The engineer will connect with the diagnostic modem, verify calling functions, and listen while you perform a walk test. The walk test will require you to walk the inside perimeter of the coverage area.
8 System Administration Troubleshoot Error Codes When an alarm is detected, the ERROR LED will light and the MCU’s STATUS LEDs will display an alarm code. If the error code refers to a Base Station problem, the Base Stn LED will indicate which Base Station has the problem. If more than one Base Stn LED is on, the error code refers to the lowest numbered Base Station with an error. Use the STEP button to select another Base Station to display its error code.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Certain four-wire telephones (such as MERLIN LEGEND) use a different connector on the phone than on the back of the MCU. Therefore you may need phone cord or an adapter to perform these tests. Status LED Codes STATUS LEDs 12345 Random Cycling Description Action The SpectraLink 6100 MCU is powering up. Initialization to follow. This is not an error and should change to another code after a minute.
System Administration The following STATUS LEDs are displayed in combination with the ERROR LED. STATUS LEDs 1, 2, 3, 4, 5 Description MCU has not been configured for switch interface type. Action Assign a switch type to the MCU. See Chapter 5, section Install MCUs -Set Switch Interface Type for instructions. 1, 3 A Base Station has reported an internal problem. Replace the Base Station. In rare cases a problem with the MCU can cause this error.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System STATUS LEDs 1, 4 Description The operator is trying to register a handset or place an admin call on an MCU with no phone lines. Action Return mode switch to the NORMAL position. 2, 4 The MCU was powered on with the mode switch in the wrong position. Turn off the MCU, place the mode switch to the NORMAL position and turn back on. 3, 4 Configurations on a multi-MCU installation do not match in each of the units.
System Administration Handset Status Indicator Messages Indicator Description Displays when user is on the handset and the battery charge is low. The user has two minutes to complete the call. Action Replace the Battery Pack with one that is charged. BATTERY LOW Displays when user is not on the handset and battery charge is low. The handset will ring to alert user to this condition. The handset will not work until the Battery Pack is replaced. Replace the Battery Pack with one that is charged.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Replace a Handset If a handset breaks or needs to be replaced, the old handset must be deleted and the new handset added. Delete old handset 1. Make sure all unregistered handsets are off. If this is not done an unregistered handset may unintentionally register to an available line. 2. Move the mode switch to the REGISTER position on the MCU. 3. Press the STEP button until the LED for the line to be deleted is flashing red. 4.
System Administration Replace an MCU When the system has more than one MCU, each MCU contains a complete set of configuration information for the entire system. This includes handset registration information, function definitions, and frequency sequence selection. This Configuration Sharing feature allows a failed MCU in a multiunit installation to be replaced without having to register the handsets again.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System MCUs now perform the software updating sequence. The MCU with the newest revision of the software will update the other MCUs in the system. It is normal to see status LEDs 1, 3 and 4 blinking to confirm the update. Once the software update starts you will see cascading/cycling line LEDs on the MCUs. The update may take only a few minutes or longer, depending on the number of MCUs installed.
9 Handset Planning Worksheet Copy and complete this worksheet to keep track of the port numbers, extensions, users, and features assigned to your handsets. MCU ID: _________ Handset # 1* Extension Port ID User Name Feature Notes 2 ** 3 4 5 6 7 8 9 10 11 12 13 14 15 16 *On MCU No. 1: Reserve Port 1 for access to SpectraLink Diagnostic Modem **On MCU No. 1: Port 2 is used for administrative programming (analog system only) PN: 1725-36097-001_J.
10 Base Station Location Worksheet MCU: ________ Base Station # Location (e.g.: building, floor #, detailed description) Port ID Base Station 1 1 Base Station 2 2 Base Station 3 3 Base Station 4 4 MCU: ________ Base Station # Location (e.g.: building, floor #, detailed description) Port ID Base Station 1 1 Base Station 2 2 Base Station 3 3 Base Station 4 4 MCU: ________ Base Station # Location (e.g.
11 Technical Parameters Select Alternate Spread Spectrum Sequence The SpectraLink 6000 System uses spread spectrum radio transmission. Spread spectrum takes a discrete signal, such as a digitized voice conversation, and spreads it over a wide range of frequencies rather than transmitting at a single carrier frequency. The frequency range may need to be adjusted if other wireless devices in your facility, such as data terminals or bar code readers, share the same frequency band.
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System 2. Power the system on. STATUS LEDs 5 and 1 should be lit, indicating frequency selection mode. One of the LINE LEDs from 1 to 7 will be indicating the current frequency selected for the MCU. 3. Use the STEP button to select the desired new sequence. 4. Press the DEL/ENTER button. The LED indicates the new frequency that has been selected. 5. Return the mode switch to the NORMAL position. 6.
Safety Notices WARNING: Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: Polycom products contain no user-serviceable parts inside. Refer servicing to qualified service personnel. IMPORTANT SAFETY INFORMATION Follow these general precautions while installing telephone equipment: PN: 1725-36097-001_J.
Index A AC Adapter ...........................................................29 A-law ......................................................................60 Alternate sequence ...............................................59 Attenuation............................................................17 B Base Station............................................................28 Cabling ........................................................17, 19 Description.................................................
SpectraLink 6100 MCU: Installation and Operation: SpectraLink 6000 System Troubleshooting ...............................................47 M Master Control Unit ................................ See MCU MCU Base Station cabling .........................................18 Connect to Demarc Blocks ..............................32 Description........................................................12 Front Panel........................................................14 Location................................
