Use and Care Manual

PAGE 20 • PORT-A-COOL OWNER’S MANUAL
Q. WHAT IS THE AMOUNT OF MOISTURE PRODUCED BY A UNIT?
A. An increase in humidity of approximately two to five percent is produced,
depending on the temperature and humidity of the environment. This increase
is not noticeable in a ventilated area where the air produced by the unit is
exhausted.
Q. HOW LONG WILL THE WATER SUPPLY LAST IN THE SUMP TANK?
A. With no direct water source available, the unit will evaporate the water in a
filled sump tank within two to 10 hours of operation, depending on the water
capacity of the unit and ambient conditions. The evaporation rate will vary
depending on temperature and humidity. A water source for refilling the sump
tank is recommended by the manufacturer. Most units have an internal float
valve for regulating water flow into the sump.
Q. SHOULD I USE ICE IN THE SUMP TANK FOR BETTER COOLING?
A. Some of the vapor from the ice water may be picked up and distributed by
the fan, but this does not increase evaporation and therefore will not produce
significant cooling.
Q. WHERE ARE THE MODEL AND SERIAL NUMBERS FOUND ON THE UNIT?
A. On the outside of every unit is a metal plate with a white label with printed
barcodes and other information. Unit model numbers begin with the letters
“PAC.” Serial numbers are all-digits. Always provide the unit’s serial number
and model number when contacting Parts/Technical Support.
Q. WHAT IF MY QUESTIONS AREN’T ANSWERED HERE?
A. Our Tech Support staff is available 8 a.m. to 5 p.m. Central Time,
Monday though Friday at 1-888-COOL-AID or you can e-mail them at
[e-mail].
FREQUENTLY ASKED QUESTIONS (continued)