Product Manual

20
5.2 Warranty
Portable Winch Co. products are warranted against defects in materials and workmanship while
owned by the ''original purchaser'' as defined below.
The ''Original purchaser'' is defined as the party or entity which purchases the winch and/or
accessories from an authorized Portable Winch Co. retailer as shown by the original sales
receipt. The warranty ownership is transferable, provided the end-user has a copy of the original
purchaser’s invoice. This warranty does not apply to ‘wear parts’ defined as being in contact with
the rope while winching.
The Portable Winch
TM
is covered as follow:
Winch parts: Five (5) year warranty (service by Portable Winch Co. and/or its retailers);
Engine: The Honda
TM
engine is warranted by Honda Motor Corporation and the duration
varies according to country and usage. All Honda
TM
service centers can repair the winch
engine under warranty. Hang on to your proof of purchase (invoice with serial number). It
will be used to establish the beginning of the warranty period.
Portable Winch Co. will replace or repair, at its option, any defective product. All other Portable
Winch
TM
accessories are covered by a complete one (1) year warranty.
If you have a defective product, please contact us or your retailer and we will take care of it
immediately.
5.3 Serial number localization
The winch serial number is indicated on the safety warning label located on the right side of the
winch housing (figure 1, no 1). The serial number is also engraved on the cover of the winch, to
the left of the capstan drum (figure 2, no 1).