Product Manual

Page 18 of 20
Troubleshooting
Problem
Cause
Solution
The pump won’t start
No Power
Blocked Impeller
Pressure switch disconnected
Thermal Protection cut out
Check connections
Free the motor shaft
Check gauge
Allow pump to cool
The pump operates but it
won’t discharge water
Inlet tube not submerged
Air in suction pipe
Inlet screen clogged
Lifting height exceeded
Submerge the inlet
Check pipe and seals
Clean screen
Reduce lifting height
Pump has low capacity
Inlet pipe is too small
Lifting height exceeded
Tank’s rubber bladder
Underinflated.
Increase pipe diameter
Clean screen frequently
Reduce lifting height
Inflate to 18-19 PSI
Never disassemble the pump or motor as this will damage the water seals. All repairs
should be performed by a qualified technician.
Replacement Parts
• For replacement parts and technical questions, please call Customer Service at 1-800-222-5381.
• Not all product components are available for replacement. The illustrations provided are a
convenient reference to the location and position of parts in the assembly sequence.
• When ordering parts, the following will be required: Model Number, Serial Number/Lot Date Code,
and Description.
• The distributor reserves the rights to make design changes and improvements to product lines
and manuals without notice.