User Guide

Troubleshooting
60
Powerware
®
FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com
Table 14. Alarms
Letter Audio
Code
Alarm
Message
What It Means What To Do
A : – Low
Battery
The UPS has shut down after running on
battery and discharging the batteries.
Wait for AC input power to be restored.
When AC input power returns, turn on the
UPS. The CHARGING indicator illuminates
as the UPS begins recharging batteries.
B – ::: Near Low
Battery
The battery voltage has reached the Near
Low Battery setpoint.
The alarm should clear itself when the
battery charger has charged the batteries
enough.
C – : – : High
Battery
The battery voltage is too high because of
a problem with the charging circuit or
parameter settings.
Contact your service representative.
D – :: Low
Runtime
The UPS is running on battery power, and
the battery runtime remaining is low.
Shut down your equipment and turn off the
UPS to conserve battery power. When AC
input power returns, turn the UPS on again.
E : Low AC
Output
The output voltage is below a
preprogrammed setpoint.
The UPS shuts down. Shut down your
equipment or bypass the UPS, and turn the
UPS switch off. Contact your service
representative.
F ::– : High AC
Output
The output voltage is higher than the alarm
setting.
Contact your service representative.
G ––: Output
Overload
Power requirements exceed UPS capacity
(check the UPS VA rating) or the load is
defective.
Turn off and unplug the UPS. Remove some
of the equipment from the UPS. Restart the
UPS.
If the overload condition persists (125% for
10 minutes), the UPS automatically shuts
down.
H :::: Hi Ambient
Temp
The temperature inside the UPS is too high.
If the temperature reaches a preset point,
the UPS shuts down.
If the UPS has shut down, contact your
service representative. If not, shut down
the protected equipment and the UPS,
correct the cause of the high temperature if
possible, and turn the UPS on again. If the
problem persists, contact your service
representative.
I :: Hi
Heatsink
Temp
The inverter temperature is too high. If the
temperature reaches a preset point, the
UPS shuts down.
If the UPS has shut down, contact your
service representative. If not, shut down
your equipment or bypass the UPS; turn the
UPS off. Contact your service
representative.