User Guide

Troubleshooting
61
Powerware
®
FERRUPS FE/QFE UPS (500 VA–18 kVA) User’s Guide : Rev A www.powerware.com
What To DoWhat It MeansAlarm
Message
Audio
Code
Letter
J : ––– User Test
Alarm
The user is testing the alarm feature. To start the user test alarm from the
control panel, press [CTRL]-[8] [ENTER]
[ENTER]. Repeat the procedure to turn the
alarm off.
K : Hi
Transfmr
Temp
The transformer temperature is too high. If
the temperature reaches a preset point, the
UPS shuts down.
The UPS may have shut down; if so,
contact your service representative. If the
UPS has not shut down, shut down your
equipment or bypass the UPS; then, turn
the UPS off and contact your service
representative.
L : :: Check
Charger
The UPS has detected a charger problem. Contact your service representative.
M –– Check
Battery
The batteries have failed the automatic
system test.
Contact your service representative.
N : Check
Inverter
The inverter has failed the automatic
system test.
Contact your service representative.
O ––– Memory
Check
Possible microprocessor problem. Shut down your equipment or bypass the
UPS; turn off the UPS. Contact your service
representative.
P : ––: Emergency
PwrOff
The Remote Shutdown feature has been
activated at the RS-232 port (see “Remote
Shutdown” on page 47.)
To restart the UPS, disconnect the signal to
Pin 21 on the RS-232 port. If you have a
control panel, put the UPS in Auto mode. If
not, turn the On/Off switch off and then on
again.
Q ––: Hi PFM
Res
Temp
The Power Factor Module’s temperature is
too high. If the temperature reaches a
preset point, the UPS shuts down.
If the UPS has shut down, contact your
service representative. If not, shut down
your equipment or bypass the UPS; then,
turn the UPS off and contact your service
representative.
R : : Probe
Missing
A temperature probe is missing or
damaged.
The UPS may shut down. Contact your
service representative.
S ::: High AC
Input
The input voltage is higher than the alarm
setting.
Contact your service representative.