User manual

8. Troubleshooting
Problem Possible Solution
Communication not established between
the computer and the QA-510.
Check to ensure that:
1. The QA-510 is set to “Remote Control.”
2. The correct COM-Port is assigned in the
Options Menu.
3. The RS-232 cable has a null modem/data
transfer configuration.
Test sequence grid will not accept data Check the tests to be made in the 'Tests' frame.
Reports are not printed 1. Wrong printer driver. Choose the correct printer
when running print report.
2. Do not check the print to file box when running
print report.
Strange characters in a report Wrong printer driver. Choose the appropriate printer
in the Print Manager program.
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