HURRICANE 8000 ADSL MODEM USERS MANUAL VER 1.
WARNING * * During times of lightning/ thunderstorm, unplug the phone cable from modem while not in use. Keep the modem away from water and direct sunlight.
CONTENTS SECTION 1 Lets Begin 1.1 1.2 1.3 SECTION 2 Hardware Configuration Overview Connecting Hurricane 8000 to PC Connecting Hurricane 8000 to Phone/ Fax P4 P5 P5 Software Installation 3.1 SECTION 4 P1 P2 P3 Hardware Installation 2.1 2.2 2.3 SECTION 3 Package Contents Product View What you need to start ADSL Two alternative methods to Install 3.1.1 Standard Installation (Recommended) 3.1.2 Plug and play Installation 3.
Section 1 1.1 Lets Begin Lets Check the Package Contents Hurricane 8000 and Modem Stand (With Built-in Microfilter) Installation CD & Users Manual USB Cable Telephone Cable (RJ-11) Notice: Please contact your dealer immediately if there are any missing items in your Hurricane 8000 package.
Section 1. Lets begin 1.2 PRODUCT VIEW Power LED (In green color) Light ON once detected; Light blinks during data transfer LINK LED (In green color) Light ON when the connection is ON.
Section 1: Lets Begin 1.3 What you need to start the ADSL DSL Line * ADSL ( Broadband) Service must be activated on your telephone line If you are sharing the line with more than 1 phone, micorfilter (s) must be installed to decoupling ADSL and telephone signals. * ervice Provider * You must get a User Name and Password from your local Internet Service Provider for Internet Access.
Section 2. 2.1 Hardware Installation Hardware Configuration Overview USB cable to PCs USB port Telephone Other Phone socket Hurricane 8000 -2 Telephone Main Phone Socket Microfilter PC -1 -1 Microfilter is optional, can be purchased through dealer / manufacturer. Microfilter is needed to:- Filter line noise; - Prevent line noise when there are incoming/ outgoing calls; - Prevent drop in modem connection speed.
Section 2. Hardware Installation 2.2 Connecting Hurricane 8000 to PC From PCs USB port Hurricane 8000 Step 1: One end of the USB cable is to be connected to the USB port of your computer. Step 2: The other end of the USB cable is to be connected to the modem. 2.3 Connecting Hurricane 8000 to Phone Telephone From PC The Main Phone Socket Hurricane 8000 Step 3: One end of the telephone cable (RJ-11) is to be connected to the LINE jack on the modem.
Section 3. Software Installation 3 .1 Two Alternative methods to install The Installation procedures might be slightly different depending on the Microsoft Windows OS you are using. As Hurricane 8000 ADSL modem is a true plug-and-play device, you can use either Standard or Plug and Play installation procedures to install the driver. By the way, both methods are equally valid.
Section 3. 3.1.1 Software Installation Standard Installation ( For user Windows 98SE, ME, 2000, XP-4 ) For Windows 98 SE user, please get ready the Windows 98 CD-ROM by your side, as Windows will require some system files to complete the setup. 1. When PC is ON, connect Hurricane 8000 via USB port to your PC. Click Cancel to exit from the New Hardware installation wizard. 2. Put in the Hurricane 8000 installation CD to your CDROM drive. The CD should auto-run within seconds.
Section 3 Software Installation 3. Click Next. Installation CD will start to establish the drivers and program into your PC. The process will take 1 - 2 minutes. 4. Click Finish 5.
Section 3. Software Installation NOTES for WINDOWS XP USERS Currently, the Hurricane 8000 driver is not in the list of Windows Driver Signing. For Windows XP users , please take note that After Restarting the computer , the following screens will appear in Hardware Installation , please click Continue Anyway to proceed further.
Section 3. Software Installation 3.1.2 Plug and Play Installation For Windows 98 SE user, please get ready the Windows 98 CD-ROM by your side, as Windows will require some system files to complete the setup. 1. Connect Hurricane 8000 to your PCs USB port. Click Next when the modem is detected by New Hardware Found Wizard. 2. Select Display a list of all drivers in a specific location .......... Then, Click Next. Refer the system to copy driver files from installation CD. ( Your CD Drive, e.g.
S Section 3. Software Installation 4. For Windows 98 user, refer your Windows 98 SE CD :D:\Win98 now to continue with the setup. 5. Click Finish 6. Click Yes while system prompt for restart. Notice: You have to restart now before proceed to the next step.
Section 3. Software Installation 7. When PC is ON again, the installation will resume. The dialogue box as on left should appear. 8. Click Next. Installation CD will resume the driver and software installation. This installation process will take 1- 2 minutes. 9. Click Finish 10.
Section 3. Software Installation NOTES for WINDOWS XP USERS 1. In Plug and Play Installation, Click Next once Hurricane 8000 is detected. 2. Select Install from a list of specific location and proceed further as Step 3 ~ 10 in Page 10 - 12. Note: Windows XP/ 2000 will only require one time reboot. Other OSs may require twice reboot.
Section 3. 3.2 Software Installation Verifying the Setup of Hurricane 8000 Once you Hurricane 8000 is setup successfully, these new items should be added into your system. 1. Two icons on Desktop a. Dialer b. DSL Test Program - Shortcut to Hurricane 8000 2. One CSA icon (labelled DSL) in system tray on the right end of the taskbar. DSL 2.
Section 3 Software Installation The DSL Test Program is a utility which allows the user to verify that the modem is functioning correctly. It consists of a sequence of four tests, described in detail below. double Click the DSL Test Icon on the desktop, the DSL Test GUI appears Press Start Test to execute the four tests. Test Pass Test Fail Not Tested - LED will change from Black to Green LED will become Red LED will show in Black Click View Log will see more details.
Section 3 Software Installation Checking CSA Icon The User Interface to the ADSL Modem is provided by the Control and Status Application (CSA). You can access the CSA by double-clicking on the CSA icon in the System Tray, located near the clock on the task bar. DSL The icon which appears in different color tells the status of the modem. Color Condition Black The modem is not available. Red The modem is disconnected. Blue The modem is waiting for initialization. Yellow The modem is initializing.
Section 4Begin to surf 4.1 Connect to Internet 1. Double Click the Shortcut to Prolink 8000 Icon from the desktop. 2. Key in your UserID@ISP and Password, then click Connect button. 3. Modem Connection Icon shows that you have logged in to Internet successfully.
Section 4 4.2 Begin to Surf Release Connection Please remember to log out and terminate after every session. 1. Double click the Modem Connection icon from system tray. 2. Click the Disconnect button.
Section 5 FAQ and Troubleshooting What is xDSL ? xDSL is a generic abbreviation for the many flavors of DSL or Digital Subscriber Line technology. DSL refers to the technology used between a customers premises and the telephone company, enabling more bandwidth over the already installed copper cabling than users have traditionally had. The xDSL modem is a technology that transforms ordinary phone lines into high-speed digital lines for ultra fast Internet access.
Section 5 FAQ and Troubleshooting How fast is ADSL? Up to 8 Mbps downstream and up to 832Kbps upstream, depending upon the Internet Access Plan subscribed for your ISP and line condition. What are the differences between ADSL & ISDN? ISDN provides two voice channels or a 128 Kbps data channel while ADSL is predominantly a data pipe providing an asymmetrical bandwidth of up to 8 Mbps downstream and 1 Mbps upstream under good conditions.
Section 5 FAQ and Troubleshooting What does a Micro filter do and when do I need one? A micro filter uses a low pass filter to separate the low-end frequencies of the telephone audio spectrum from the higher frequencies of the xDSL signals. Hurricane series ADSL modem already comes with a built-in microfilter, so, you can connect your phone to the modem phones jack for the voice service.
Section 5 FAQ and Troubleshooting If I using phone and ADSL Internet access simultaneously, will the connection speed affected? No, as voice communications over POTS (plain old telephone service) operates at frequencies below 4Khz and the frequencies for ADSL is higher. So, there shouldnt have any interfere in between.
Section 5 FAQ and Troubleshooting 6 Troubleshooting I am not able to connect to the internet, Error: 645/691, Why? Check your user ID and password, make sure you type ID@ISP. (e.g. prolink@singnet). I can connect to the internet, but can not use IE or Netscape browser, why? 1. Disable the Proxy setting from you browser. (e.g. IE 5>> Tools >> Internet Option >> Connection >> Prolink ADSL USB modem >> Setting >> Proxy Server. 2 .Configure DNS from network setting. Singnet user : 165.21.83.88 and 165.21.
Section 5 FAQ and Troubleshooting What is the actual connection speed ? It will show from 1M to 10M depending on the OS you are using, you dont need to change it. The actual connection speed to the internet depends on the plan subscribed from your ISP. Can I use external USB hub for Hurricane Series ADSL modem? It is not recommended due to incompatibility and insufficient power issue. I have ran the Cleanup.exe but still can see those shortcuts & program resided in my PC, why? In fact, Cleanup.
Section 6 Uninstalling Hurricane 8000 6 Uninstalling Hurricane 8000 ADSL Modem To remove Hurricane 8000 driver and program from your PC:Go to Start > Programs > Prolink 8000 ADSL Modem > Remove ADSL Modem Driver . 1. A notification message will appear indicating that the setup process has begun. 2.Select Yes to uninstall the modem driver. 3.
PROLiNK TECHNICAL SUPPORT At PROLiNK, we are committed to give you the best products as well as the best technical support for installation of ADSL modem. If there is virus in your system, we may provide suggestions like where you can find the solution to clean the virus, but we are unable to assist you until the virus is cleaned. USB operation can only be guaranteed on a PC with pre-installed Windows 98/Me/ 2000/XP. This product supports the majority of USB equipped PCs.
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