Instruction manual

TROUBLESHOOTING AND FAQ
TMC-6700/ TMC-1000 Camera Control Software Manual Page 11
• Check if you have correctly customized the “tmc6700.reg” or “tmc1000.reg” file for the Windows
registry and register REG file. To register the REG file, double-click REG file from Windows
Explorer. When Windows correctly registered the file, it will show message box, which says “Infor-
mation in ******.reg has been successfully entered into the registry.”
• Check whether your serial communication port conflicts with other devices.
6.2 How to Contact Us
For further information and support:
Phone: [phone]
[phone]
(800) 3-PULNIX (24-hour message access)
Fax: [phone]
E-mail: [e-mail]
Mail: PULNiX America Inc.
Sales Department
1330 Orleans Drive
Sunnyvale, CA 94089
ATTN: Video Applications
Web Site: www.pulnix.com