Instructions / Assembly

Section2:TroubleshootingGuide
Leakingaroundfilterhousing(Oringtoosmallornotinplace)
Firstofall,pleasecheckifallfiltercartridgesaresittinguprightinsidethecanister.Then,checkif
Oringisproperlyinplace.Theoringsmaybealittletoosmall,pleasestretchitoutandputitback
insidethegroove.Youmayoverstretchalittlesowhenitisbacktothecanister,itwillshrinkandfit
justright.Theninsertthecartridgetothetopcap,screwthecanisterallthewayup.MAKESURE
ORINGSarestayinginplaceduringthisprocess.Thenuseawrenchtotighten(noneedtoover
tightenit).
Littlewateroutoffaucet,tankisheavyandappearsfullofwater,butthestreamturns
veryweakafterafewseconds
Ifthereisnochangeinthesupplywaterpressure,theproblemisverylikelyfromthetank.Itcouldbe
duetolowtankpressureorbrokenbladder.Performthefollowingstepsfirst?
● Shutoffmainwatersupply
● Getabucketunderthetankandremovetankbydisconnectingtheballvalve.
● Dumpthewaterfromthetankbyturningitupsidedown(throughthetopstem).Youmayadd
airfromthefrontvalvetohelpemptyingthewater.
● Useagaugeatthefrontairvalvetochecktankpressure.Itshouldbewithin710PSI.Iftoo
low,youcanuseabicyclepumptoaddmorepressuretothetank.
● Reconnecttanktothesystemandturnonthewatersupply.
Continuousdrain

AllROsystemscreatedrainwater.Thedrainwatershouldrunonlywhenthesystemismakingwater.
TheratioofdrainwatertoROwaterisabout0.83:1forourROsystems(Pumped,SideFlowsystems
havelowerratio).Foraregularresidentialhousehold,thewastewaterperdayisabout3moreflushes
oftoilet,whichisnottoobad.Thedrainshouldstopafterthetankisfull.Allow3hoursforthetankto
fillup.Ifthedrainisstillrunning,theproblemmightbecausedbythefollowingreasons?
● Faultyautomaticshutoffvalve(ASV,thewhitesquarevalvethatconnectsto4tubings),
● Faultycheckvalve(atthepurewateroutletofthemembranehousing),
● Faultyflowrestrictor(thesmalltubethatmarks"flow300"andconnectstothedrainline).
● Lowtankpressure.
HighTDSlevelinROwater

TheROsystemshouldproduceaTDSrejectionrateofabout8595%.Checkthefollowingfirst?
● WhatistapwaterTDSreading?IsthereasuddenincreaseintapwaterTDSlevel.
● HastheROmembranebeeninstalled?Itispackedinavacuumplasticbagandinbluecolor,
locatedintheaccessorybox.
● Possibilityofreversedrainlineandpurewaterline.Compareyourtubingconnectiontothe
diagramonthemanualandcheck.
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