Use and Care Guide

19
REV. April, 2016
In accordance with the Manufacturer’s warranty, and subject to the conditions hereinafter set forth, American Water Service will repair or replace to
the original user or consumer, equipment, parts or components found to be defective in manufacturing or workmanship.
WARRANTY PERIODS:
UV Chambers 10 yrs.
Electrical Components (excludes UV lamp) 2 yr.
UV Lamp, Quartz Sleeve 90 days prorated
WARRANTIES NOT APPLICABLE
: To defects or malfunctions resulting from failure to properly install, operate or maintain the unit in accordance
with printed instructions; failure to use PurTest authorized replacement parts, to failures resulting from shipment or handling, abuse, accident,
negligence, freezing, fire or heat, direct exposure to weather or sunlight, water temperatures and pressures exceeding specifications, flooding or
other acts of God not considered normal operating condition; to normal maintenance services and the parts used in connection with such service; to
units which are not installed in accordance with applicable local codes, ordinances and good trade practices; if the unit is moved from its original
installation location; or if unit is used for purposes other than for what it was designed and manufactured.
LABOR COSTS, LIABILITY
: American Water Service, LLC, shall IN NO EVENT be responsible or liable for the cost of field labor or other charges
incurred by any customer in installing, removing and/or reaffixing any American Water Service product, part or component thereof, or be liable for
any injury, loss or damage, direct or indirect, special or consequential, arising out of the use of, misuse, or the inability to use such product. Before
use, Distributor, Dealer or User shall determine the suitability of the product for his/her intended purposes, and shall assume all risk and liability in
connection therewith.
RETURNS
: A RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA #) is required on ALL RETURNS. Contact American Water Service
to obtain this number. The RMA #
MUST be clearly written on the outside of the package. Address shipments to the Return Department, American
Water Service, LLC, 104 Associates Lane, Indian Trail, NC 28079, and freight prepaid. All returns should be accompanied with a written description of
mode or reason of failure.
The customer must order PurTest replacement parts if required as a standard purchase until the defective part is received and evaluated by the
factory. PurTest will inspect, test, and determine the cause of defective components or parts. PurTest at its sole discretion will make necessary
repairs to or replace components. PurTest will determine the extent of the warranty coverage and the proper warranty credit to be applied.
For your warranty protection, the warranty card must be completed and returned to American Water Service within 10 days of installation. In the
absence of other suitable proof of installation date, the effective date of this warranty will be based on the date of manufacture plus 30 days.
This warranty gives you specific legal rights and you may also have other rights, which vary, from state to state.
WARRANTY REGISTRATION CARD
NAME: ______________________________________________________
ADDRESS:___________________________________________________
CITY & STATE: ______________________________ ZIP _____________
PURCHASED FROM: __________________________________________
ADDRESS: __________________________________________________
CITY & STATE: ______________________________ZIP _____________
INSTALLATION DATE: _________________________________________
MODEL NO: _____________________ SERIAL NO: __________________
MANUFACTURER’S
LIMITED WARRANTY