Remote Monitoring Guide

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Upgrade-You can download firmware upgrades from our support site at www.Q-See.com/
Support to your computer. You can then upload the file to your DVR or NVR through
this window.
INFO
This menu contains the System Information, Log and Online User windows found in the Info
menu.
LOGOUT
This returns you to the Login screen. You will have to enter your user name and password
again to go back to viewing the DVR.
TROUBLESHOOTING: USER ACCOUNT CONTROL FOR WINDOWS
Some users of computers using Windows Vista or Windows 7 operating systems may receive
an error message informing of a codec that is missing or not installed. This conflict can be
resolved by turning off User Account Control (UAC).
Windows Vista
STEP 1. Open the Control Panel
(accessible by clicking on the
Windows icon in the lower left of your
screen.
STEP 2. Select User Accounts and
Family Safety.
STEP 3. Select “Add or Remove User
Account.”
STEP 4. Select the desired user account.
PICTURE 3-52
PICTURE 3-53
PICTURE 3-55
PICTURE 3-54