Remote Monitoring Guide

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THANK YOU FOR PURCHASING THIS Q-SEE PRODUCT.
EVERY EFFORT HAS BEEN MADE TO MAKE THIS NVR SIMPLE TO ASSEMBLE AND USE. HOWEVER, IF
YOU SHOULD RUN INTO ANY DIFFICULTIES DURING ITS INSTALLATION OR OPERATION, WE ARE HERE
FOR YOU.
© 2011-12 Q-See. Reproduction in whole or in part without written permission is prohibited.
All rights reserved. This manual and software and hardware described herein, in whole or in
part, may not be reproduced, translated, or reduced to any machine-readable form without
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respective owners.
Q-See is a registered trademark of DPS, Inc.
Disclaimer: The information in this document is subject to change without notice. The
manufacturer makes no representations or warranties, either express or implied, of any kind
with respect to completeness of its contents.
Manufacturer shall not be liable for any damages whatsoever from misuse of this product.
Thank You for Choosing a Q-See Product!
This manual was accurate at the time it was completed. However, because of our ongoing
effort to constantly improve our products, along with smartphone and router manufacturers
adding and changing features on their products, it is possible that some functions may
change from how they are described. We encourage you to visit our website at www.Q-see.
com to check for the latest firmware and sofware updates as well as product announcements.
Throughout the manual we have highlighted warnings and other important information that will
assist you in operating your new system in a safe and trouble-free manner. Please take the
time to read and follow all instructions and pay attention to alerts as shown below:
NOTE! Text in blue boxes with the Information icon offer additional guidance
and explanations about how to make the most out of your system.
IMPORTANT! Red boxes with this icon indicate warnings. To prevent
possible injury or damage to the product, read all warnings before use.
1. REMOTE ACCESS 5
1.1 Connecting your NVR to a Network 6
Before You Get Started 6
Obtaining an IP Address 6
1.2 Opening Ports 8
Option 1: UPnP 8
Option 2: Opening Ports Using DMZ 9
Option 3: Opening Ports Using DMZ on 2Wire Routers 10
Confirming That Ports are Opened 11
1.3 Static Internal IP (Network) Address 12
1.4 PPPOE 13
1.5 Domain Name System (DNS) 14
1.6 Dynamic Domain Name Service (DDNS) 16
1.7 Resolving Connection Issues 17
Determine the Number of Routers on the Network 17
Setting Up DMZ in Router 2 19
2. ADDITIONAL SETTINGS 20
2.1 Advanced Network Settings 20
Online Users 20
IP Filter 21
NTP 22
E-Mail 23
FTP 24
2.2 Additional Settings 25
Record Setting 25
Account 26
3. REMOTE MONITORING 27
3.1 Accessing your NVR remotely from a Computer 27
Accessing the NVR Using Internet Explorer 27
Accessing the NVR Using PSS on a PC 32
Accessing the NVR On a Macintosh 33
3.2 Remote Monitoring with Internet Explorer 34
3.3 Using Pro Surveillance Software (PSS) 45
TABLE OF CONTENTS
Every effort has been made to make this manual easy to understand and follow. However, if
you should run into any difficulties during any of these operations, we are here for you.
QUESTIONS OR COMMENTS? CONTACT US
24/7 TECHNICAL RESOURCES,
KNOWLEDGE BASE AND MORE
www.Q-See.com/Support
Version 1.1 10/26/12
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