Remote Monitoring Guide

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© 2011-14 Q-See. Reproduction in whole or in part without written permission is prohibited.
All rights reserved. This manual and software and hardware described herein, in whole or in
part, may not be reproduced, translated, or reduced to any machine-readable form without
prior written approval.
Trademarks: All brand names and products are trademarks or registered trademarks of their
respective owners.
Q-See is a registered trademark of DPS, Inc.
Disclaimer: The information in this document is subject to change without notice. The
manufacturer makes no representations or warranties, either express or implied, of any kind
with respect to completeness of its contents.
Manufacturer shall not be liable for any damages whatsoever from misuse of this product.
Thank You for Choosing a Q-See Product!
Our products are backed by a 2-year conditional service warranty covering all hardware from
the original date of purchase. We offer free lifetime software and firmware upgrades for your
system online at www.Q-See.com.
Be certain to make the most of your warranty by completing the registration form online. In
addition to warranty and technical support benefits, you’ll receive notifications of product
updates along with free downloadable firmware updates for your NVR or NVR. Register today
at www.Q-See.com!
Every effort has been made to make this manual easy to understand and follow. However, if
you should run into any difficulties during any of these operations, we are here for you.
QUESTIONS OR COMMENTS? CONTACT US
24/7 TECHNICAL RESOURCES,
KNOWLEDGE BASE AND MORE
www.Q-See.com/Support
Version 3.0 2/20/14
This manual is written for the QC series of Analog DVRs, AnalogHD DVRs and NVRs. It was
accurate at the time it was completed. However, because of our ongoing effort to constantly
improve our products, along with smartphone and router manufacturers adding and changing
features on their products, it is possible that some functions may change from how they are
described. We encourage you to visit our website at www.Q-see.com to check for the latest
firmware updates and product announcements.
This manual covers the remote access and monitoring of your system over the Internet
via a computer or mobile device. Instructions for setting up, configuringand local control
of your system are contained within the User Manual which is included on the CD that
accompanied your system and which can also be found on www.Q-See.com/support. The
User Manual will be referred to frequently within this Remote Monitoring Guide so it is
recommended that you have that document available as well.
Throughout the manual we have highlighted warnings and other important information that will
assist you in operating your new system in a safe and trouble-free manner. Please take the
time to read and follow all instructions and pay attention to alerts as shown below:
About this Manual
NOTE! Text in blue boxes with the Information icon offer additional guidance
and explanations about how to make the most out of your system.
IMPORTANT! Red boxes with this icon indicate warnings. To prevent
possible injury or damage to the product, read all warnings before use.
DVRs and NVRs
The three types of systems covered in this manual use diffferent technolgies and have different
capabilities, but the operating system is identical as is way you connect them to the Internet.
For the purposes of this manual, the terms “DVR”, “System” and “Recorder” will be used to
refer to both DVRs and NVRs. If a feature is specific to either a DVR or NVR, it will be pointed
out as applying to that type of recorder.