High Definition Home and Business Security Camera System QT IP HD
Table of Contents Getting Started Warranty Understanding Your System What’s Included Understanding Your NVR: Front Panel Understanding Your NVR: Rear Panel Setting Up Your System Create Your Account Connect Your Cameras Connect NVR to Display Connect Mouse Connect to Router Download Mobile App Powering up the NVR Startup Wizard QT View Mobile App QT View on a Computer Installing Your Cameras Getting the Most Out of Your Q-See Cameras Resources / Appendix Wizard Glossary Understanding Your Control Bar Video
Warranty To Activate Your 2-Year Limited Warranty You Must Create An Account At: www.Q-See.com/welcome We’re right here should you ever need assistance with your Q-See purchase. Creating an account gives you access to: 1. The free QT View mobile app 2. Motion detection alerts What does my warranty cover? Q-See warrants that your product is free from defects in materials and workmanship.
Understanding Your System What’s Included In Your Smart Surveillance Bundle Camera Cables Cameras 100’/30m Ethernet Cables One for each camera NVR Cables NVR Power Supply Your system will include one of the options below HDMI Cable Network Cable This connects your NVR to your router 4 A Colors on the back of the NVR are for reference only.
Understanding Your NVR: Front Panel NOTE: Your NVR model may differ from that shown in this illustration. LED Indicators: Show status of power, HDD, record, etc. Menu/+ : Increase the value in SETUP. Enter menu in LIVE VIEW REC REC: Manually begins recording HDD BACKUP /ESC NET PLAY Enter Menu/+ Enter: Confirm selection REC Backup/- : Launches PLAYBACK window. Starts or pauses video : Rewind Direction: Navigate through on-screen options : Fast Forward /ESC : Quit PLAYBACK mode.
Understanding Your NVR: Rear Panel NOTE: Your NVR model may differ from that shown in this illustration. Not all features may be present. Colors are for reference only.
Setting Up Your System Step 1: Create Your Account Step 2: Connect Your Cameras Go to www.Q-See.com/welcome and follow the easy steps to create your account. A. Plug one end of the camera cable into the network socket on the camera. Make sure that you hear a “click” to ensure a good connection. ATTENTION: You must have an account to access: Free mobile surveillance app, motion detection alerts, and live customer support.
B. Plug the RJ45 connector on the other end of the camera cable into an available Video-In POE port on the back of the NVR. You will hear a click when the cable is properly inserted. These POE (Power Over Ethernet) ports will power the camera and receive its video. 8 Repeat steps A-B for each camera.
Step 3: Connect NVR to Display Choose video display option A or B: Option A: HDMI A. Plug the included HDMI cable into the NVR’s HDMI port. B. Connect the other end of the HDMI cable to the monitor or TV. C. Plug the monitor or TV into a surge protector. Option B: VGA Monitor A. Plug a VGA cable (not included) into the NVR’s VGA port. B. Connect the other end of the VGA cable to the monitor (19" or larger). C. Plug the monitor into a surge protector.
Step 4: Connect Mouse Step 5: Connect To Router Plug the mouse into the USB port on the back of the NVR. If your model has two USB ports on the back, either one will work. A. Plug the included Network (Ethernet) cable into the Network (LAN) port on the back of the NVR. B. Connect the other end of the cable to an open port on your router (not included).
Step 6: Download the QTView Mobile App Before starting the NVR, download our free QT View mobile app to your mobile device. Step 7: Powering up the NVR A. Plug the NVR power supply cord into the DC+48V Port on the back of the NVR. B. Plug the power supply or power adapter into a surge protector. C. Turn on the NVR’s power switch (if present). The NVR will beep as it powers up, and the Start Up Wizard will appear on-screen after a few minutes. ATTENTION: Do not log in. You will create a password later.
Step 8: Startup Wizard ATTENTION: In order to effectively use the search function and maintain accurate recordings, you must complete the setup wizard. Wizard Language English Next A. Set your desired language Wizard in the first window. The NVR will restart and continue Admin Password Setup in your chosen language. User name admin New Password 123456 Confirm Password 123456 Display Password Log in Automatically IMPORTANT! Please change the Password. Keep it in a safe a location.
password. Edit Security Question Next Previous Date and Time Admin Password Setup admin New Password 123456 Confirm Password 123456 Display Password Log in Automatically IMPORTANT! Please change the Password. Keep it in a safe a location. Select a security question, below, to recover a lost password.
DST OFF NTP ON Ethernet Port 1 (Online) Obtain an IP address automatically Previous Next Cancel IP Address 192 . 101 . 819 . 962 Subnet Mask 255 . 255 . 255 . 0 Step 9: QT View Mobile App Gateway Wizard 192 . 101 . 99 . 1 Checking Network IP address… To view cameras on your mobile device, you will need to add your NVR to the QT View. Network Settings Your DVR is connected to your network. The local IP address for this DVR is: 192.101.8019.
B. Once you have launched the QT View Mobile App, Tap on the QR Code Scan icon. Add device D. Once scanned, the App will return to the Login Screen. The NVR’s ID will appear in the SN (serial number) section. Enter the Account (User Name) Add device and your new password. E. Tap Play to begin viewing your cameras Add device B001122334455 IP/DDNS or SN Nickname Add device My NVR IP/DDNS or SN User 001122334455 admin Nickname Password My NVR D ****** User Password Play C.
QT View On Your Computer After setup you can access your NVR over the Internet on a computer or by downloading the QTView application. Go to www.QTView.com. Using the QTView app: A. Click the link to download the Windows software. B. Follow the on-screen instructions to install the program. Accept license terms as requested. C. Launch the program by clicking on the icon on your desktop. D. Create a user name and password for the program. These do not need to be the same as those on the NVR. E.
Get the Most Out of Your Q-See Cameras Follow these tips to maximize the life and performance of your cameras. Distance from viewing/recording device Avoid direct exposure to weather Mount your camera under an eave or awning if possible. Mounting surface thickness Mount your camera in a wall that is at least 2.5" thick.
Do not place camera behind a window Light levels should be approximately the same between camera and target area Do not place near high voltage wires or other sources of electrical interference Legal Considerations Always check state and local laws before installing cameras. (2011 NEC 820.
Resources / Appendix Wizard Glossary DST (Daylight Savings Time): Set DST to change where applicable. Click “Set” to enter the start and end dates. Make sure the box is checked. NTP (Network Time Protocol): This maintains the accuracy of the NVR’s clock. Check the box to turn on. Language: This is the language the NVR will use. NOTE: If a new language is selected, the NVR will restart. The wizard will continue in English but menus will be in the selected language.
Understanding Your Control Bar Control Bar The NVR’s on-screen menus are accessed through the Control Bar which appears when the mouse is moved to the bottom of the screen. There is a combination of quick-access icons as well as a pull-up menu of options on the left. Account: Shows which user is logged in. Search and Save: Search for recorded video, play it back and save it to an external USB drive. Settings: Opens the Settings Menus to adjust your system.
Video Search, Playback and Backup Your NVR records video captured by your cameras to its internal hard drive. These records can be accessed by selecting Search and Save in the pull-up menu. You can search for video that was recorded during a certain time, by type of recording, and by reviewing snapshots of recordings. Admin Once you’ve found the desired video, you can play it back and then save your files to a removable USB flash drive in a format that is easily playable on your computer.
Searching by Time Search and Save By Time A A. Set the start and end times of your search. By Event Snapshots 01/24/2016 04:18:42 Search and Save B. Select which camera(s) to search. 01/24/2016 04:38:42 Camera001 Camera002 Camera003 Camera004 Camera005 Camera006 Camera007 Camera008 By Time By Event Snapshots 01/24/2016 04:18:42 C. Click Search B 01/24/2016 04:38:42 D. Video recorded during the search period will appear as color-coded bars, Camera001 showing the time and duration.
Searching by Event Search and Save By Time A. Set the start and end times of your search.
01/24/2016 04:18:42 01/24/2016 04:38:42 Searching by Snapshot Search and Save By Time A. Set the start and end times of your search. A B. Select which camera(s) to search. Camera002 Camera002 C. Click Search D. Snapshots of video recorded during the search period will appear in Camera002 Camera002 order of the time they were created - regardless of channel - below the playback window. B Playback Camera002 E. Select a snapshot to view and press to begin a slide show of the snapshots.
Troubleshooting Testing for power and night vision After you connect your camera to the NVR and power, if you do not see a video image on screen and your NVR does not display a “video loss” message you should test your camera to ensure it is properly connected. 1. With your camera(s) still connected to power, cover the lens end of your camera with your hand or an object to completely block it. 2. Keep the lens blocked for 10 seconds. You should see a faint red glow from the infrared LEDs.
Troubleshooting Cable extended to more than 200 feet. The camera power supply/power splitter combination is only designed to power cameras up to 200 feet. Any cameras beyond that distance will need their own power supply which is available at www.q-see.com. Camera looking through window has video image during day, but not at night. The LEDs on the camera act as a flashlight and, at night, this light is being reflected by the window back at the camera.
Troubleshooting Network Troubleshooting. Check that the network cable is properly connected to the LAN port on the back of your NVR and to a network port on your router. The lights on both ports should blink occasionally to indicate that data is being transmitted. If the cable is properly connected, but no data is transmitting, replace the cable or try another port on the router. Your router must have DHCP enabled. Consult your router’s manual to determine if it has this feature and how to enable it.
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