Use and Care Guide

10
Troubleshooting
Please Note: the spa owner may perform the following corrective actions. If the trouble cannot be
corrected in the steps below, please refer to your QCA Dealer for service. (Improper servicing by
an unauthorized serviceman or spa owner could result in damage that will not be covered by the
warranty, or could cause serious injury.)
SYMPTOMS CORRECTIVE ACTION
Equipment Does
Not Operate
Pump Does Not Work
Pump Does Not Work
(high speed jet action)
Inadequate Jet Action
No Heat
Water is Cloudy
Check to see if the power cord is plugged in. Test the GFCI to see if
it has "tripped." IMPORTANT: If the GFCI trips repeatedly, do not
use the spa, and contact your Dealer. Check the circuit breaker in
the main circuit panel.
Inspect the filter cartridge for dirt and debris. Clean or replace.
Check for blockages or restrictions at the main drain and catch
basket. Check for blockages or restrictions at jets.
Push the button for high-speed jet. Check the above items if "Pump
does not work"
The filter cartridge may be clogged. Pull the cartridge from the filter
canister. If the jet action improves, clean or replace the filter. Check
the level of the water.
Check the spa water level. Water must be above minimum water
level. Check jet orifice for blockage. Clear if blocked. Check all
steps in "Equipment does not operate." Check that the temperature
dial is set for the desired temperature. Remember: Do not expect hot
water immediately from the jets. The heater will raise temperature
1-2 degrees per hour if covered with Soft Top
™
Inspect the filter
cartridge for dirt and debris. Check if pump is operating. Follow the
steps in "Pump does not work".
Check the water chemistry balances and replenish as needed. Clean
or replace the filter cartridge.