Installation guide

Quadro Manual I: Installation Guide Step 3: Registering on Epygi’s Technical Support

Quadro2x, 2xi, Quadro4x, 4xi, 4xa, Quadro16x, 16xi; (SW Version 4.1.x) 43

Step 3: Registering on Epygi’s Technical Support

It is recommended that you register your Quadro on the Epygi Technical Support web

page. Registration will give you access to the Technical Support Database. There, you can

submit requests concerning technical problems as well as refer to the Frequently Asked

Questions (FAQ) section. In addition, the technical support page allows users to download

new firmware, manuals and other information. You can access the support section only if

you are registered. Additionally, registration at Epygi’s Technical Support web page gives

you the username and password to login to the Epygi SIP Server.

To register, you need to know the serial number of your Quadro, which is located on a label

on the bottom of Quadro. You will also need the date of purchase. Next, open the Epygi

home page (

www.epygi.com), select Support and click on Registration Form. The online

registration page will appear:

Complete all fields and record the

safe place. You will need it for the

SIP server.

Please Note: In some cases, the

Quadro units will be shipped pre-

configured from the factory with

the Support login and password al-

ready set up. In this case, an in-

formation sheet is included in the

packaged contents indicating the

username and password to access

Epygi’s Online Support and the

Epygi SIP Server.

Fig. I-42: Online Registration page