Operating instructions

11
REV 1 - 0806200953
L-A2-26108
Troubleshooting
Maintenance and Service
Maintenance
Once installed and operating properly, the Real-
Fyre
®
gas log set requires very little maintenance.
You should inspect the log set and control annually
for the following:
1. Excessive Sooting - Some sooting of
the log set is normal and adds to the
natural appearance of burned wood. If soot
accumulates, you may brush the soot off with
a stiff brush. Logs may also be cleaned by
allowing them to heat up, then spraying them
with water where soot has accumulated.
2. Insects and burner blockage - Check the burner
ports and the air-mixer, if present, to make sure
they are free from debris. Blocked burner ports
and orifi ces may result in poor fl ame distribution
or fl ame at air-mixer (if equipped).
Service
It is recommended that a qualifi ed professional
service technician be called to service the
gas log set and control should service be
required. The
Troubleshooting section of these
instructions serves as a guide for ensuring
optimum performance of the gas log set.
Flame Appearance
The flames should be blue at the base and a
combination of blue/yellow at the body and tips.
PROBLEM CAUSE SOLUTION
1. Log set Not
burning properly
a. Low fl ame/uneven fl ame. a. Check for low gas pressure; minimum
operating pressures of 5" W.C. at manifold.
2. Excessive soot on
logs
a. Yellow fl ame impingement a. Open air shutter on front burner or main
burner as needed.