Operation Guide

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APPENDIX K: TROUBLESHOOTING

NO MEDIA ATTACHED

Displayed if media is not present or not formatted when pressing the record button. Connect media to

camera if necessary. If media is already connected, format media and attempt to record again. Refer to

APPENDIX B: MANAGING DIGITAL MEDIA for detailed information.

RECORDING HALTED: RECORD ERROR - SHUTDOWN

Displayed if media removed while recording. DO NOT remove media while camera is recording. Power

down the camera, verify the media is inserted properly (inspect connectors for damage), power up and

resume recording.

PRESET COULD NOT BE APPLIED

If the preset could not be applied, “Preset Could Not Be Applied” will appear to inform you. Power down

camera, power back up and attempt to apply the preset that failed.

CAMERA CANNOT BE PAIRED TO REDMOTE

• Ensure REDMOTE display indicates IDLE before attempting to pair the camera to the REDMOTE.

• Ensure the REDMOTE is detached from the rear of the camera body and powered on.

• Ensure the REDMOTE wireless in turned on.

• Ensure camera does not display REDLINK Upgrade Required.

CANNOT SEE MENUS ON LCD TOUCH SCREEN

Double tap the LCD screen to exit clean mode.