User guide

DataDirect Networks SFA™ OS 2.2.1.3 Release Notes Revision A1 | 5
2.3 Procedure to Request Firmware
To request the new firmware, contact DDN by sending an email to [e-mail] and
include the following information:
Name:
Title:
Company:
Address:
Phone:
Email:
System Type:
System Serial Number:
Firmware Upgrade Requested:
A response will be sent to the provided email with instructions on downloading the requested
firmware.
2.4 Pre-Firmware-Upgrade Procedure: SFA12K Series
N OTE : Before upgrading SFA OS on an SFA12K system, please read this section carefully.
This release of firmware may update BMC and/or ICL firmware (if applicable),
taking 10-35 minutes longer than a typical firmware update if either or both will be
updated. The updates, if applicable, cannot be bypassed and must not be
interrupted. An extra reboot (automatically performed by the firmware) may also
occur to save and then load 'ui' configuration parameters (see Section
3.0
“Enhancements
”). The remainder of this section shows how to verify if the updates
will apply to your controllers.
SFA OS 2.2.1.3 has a feature that will upgrade the SFA12K Baseboard Management Controller
(BMC) firmware version automatically as part of the SFA OS upgrade. The automatic update
will only function with SFA12K BMC versions newer than 21.54.
Prior to upgrading to 2.2.1.3, please identify your current BMC version and then check these
notes:
1. If you have BMC version 21.54 or older, you must perform a manual BMC firmware
update before you load the SFA OS 2.2.1.3 firmware. Refer to the SFA12K BIOS and
BMC Firmware Update Field Bulletin, 96-00344-001.
2. The automatic update of the BMC will take as long as 10 minutes. During that time,
the SFA12K controller will be unresponsive and will not show progress. Including
related steps. the overall time is approximately 25 minutes per controller.
WARNING: Do NOT interrupt this upgrade process; doing so could damage the
controller.
3. If the BMC version is lower than 21.72, the BMC firmware will be automatically
updated.
To identify your current BMC version:
1. View the output from 'SHOW ENCLOSURE' to identify the enclosures representing
your SFA12K chassis.
For example, see Figure 1.