Specifications

Table Of Contents
VMware Server Administration Guide
22 VMware, Inc.
If!you!do!not!run!the!script!as!root,!the!script!displays!messages!indicating!that!it!
cannot!collect!some!information.!This!is!normal.!If!the!VMware!support!team!
needs!that!information,!a!support!representative!may!ask!you!to!run!the!script!
again!as!root.
The!script!creates!a!compressed.tgz!file!in
!the!current!directory.!
3Include!the!output!file!with!your!support!request.!
Log Files
The!following!log!files!are!generated!by!VMware!Server!and!are!collected!by!the!
support!script!as!needed.!Because!the!VMware!Server!Console!does!not!include!a!
support!script,!you!need!to!submit!a!support!request!at!
http://www.vmware.com/requestsupport!for!any!issues!you!encounter!on!a!client!and!
include!the!VMware!Server
!Console’s!log!file!or!its!installation!log!files.
Virtual Machine Log File
If!a!virtual!machine!exits!abnormally!or!crashes,!run!the!support!script!or!save!the!log!
file!before!you!launch!that!virtual!machine!again.
On!a!Windows!host,!the!vmware.log!file!is!in!the!same!directory!as!the!configuration!file!
(.vmx)!of!the!virtual!machine.!The!path!to!the!log!
file!of!the!active!virtual!machine!is!
located!under!Virtual!Machine!>!Settings!>!Options!>!Advanced.
On!a!Linux!host,!the!<vmname>.log!file!is!in!the!same!directory!as!the!configuration!file!
(.vmx)!of!the!virtual!machine.!
Also!save!any!core!files!(core!or!vmware-core).
Virtual Machine Event Log File
The!virtual!machine’s!event!log,!some!of!which!can!be!viewed!in!the!VMware!
Management!Interface,!is!stored!as!a!file!on!the!host.!This!file!can!also!be!useful!in!the!
event!a!virtual!machine!crashes.!
Each!virtual!machine!on!the!host!includes!an!event!log!file!called!
event-<path_to_configuration_file>.vmx.log.
On
!a!Windows!host,!the!log!is!stored!in!C:\Program Files\VMware\VMware
Server\vmserverdRoot\eventlog.!
On!a!Linux!host,!the!log!is!stored!in!/var/log/vmware.!