User`s guide
22 230750-101, Rev. C.
Troubleshooting
The table below provides a guide for troubleshooting some basic
TONO-PEN AVIA VET tonometer difculties. If a problem persists
after using this guide contact Reichert technical services.
SYMPTOM PROBABLE CAUSE CORRECTION
Battery symbol
ashes.
Low TONO-PEN AVIA
VET POWERCEL battery
pack capacity.
Replace TONO-PEN
AVIA VET POWERCEL
battery pack.
Multiple inaccurate
readings.
Improper technique.
Review APPL ANATION
Section of this manual.
Old or improperly applied
OCU-FILM tip cover.
Replace OCU-FILM
tip cover.
Debris around sensor. Clean sensor tip.
Mechanical or electronic
damage.
Arrange service through
Reichert Technical
Service Group.
No beeps and/or no
dashes upon
activation.
Activation button not
properly pressed.
Press Activation button.
No TONO-PEN AVIA
VET POWERCEL battery
pack capacity.
Replace TONO-PEN
AVIA VET POWERCEL
battery pack.
Mechanical or electronic
damage.
Arrange service through
Reichert Technical
Service Group.
Verication
Procedure Failure.
Debris around sensor. Clean sensor.
Compressed air
cleaning has lowered
the temperature of the
instrument.
Allow TONO-PEN
AVIA VET tonometer
unit to warm to room
temperature.