User`s guide

22 230750-101, Rev. C.
Troubleshooting
The table below provides a guide for troubleshooting some basic
TONO-PEN AVIA VET tonometer difculties. If a problem persists
after using this guide contact Reichert technical services.
SYMPTOM PROBABLE CAUSE CORRECTION
Battery symbol
ashes.
Low TONO-PEN AVIA
VET POWERCEL battery
pack capacity.
Replace TONO-PEN
AVIA VET POWERCEL
battery pack.
Multiple inaccurate
readings.
Improper technique.
Review APPL ANATION
Section of this manual.
Old or improperly applied
OCU-FILM tip cover.
Replace OCU-FILM
tip cover.
Debris around sensor. Clean sensor tip.
Mechanical or electronic
damage.
Arrange service through
Reichert Technical
Service Group.
No beeps and/or no
dashes upon
activation.
Activation button not
properly pressed.
Press Activation button.
No TONO-PEN AVIA
VET POWERCEL battery
pack capacity.
Replace TONO-PEN
AVIA VET POWERCEL
battery pack.
Mechanical or electronic
damage.
Arrange service through
Reichert Technical
Service Group.
Verication
Procedure Failure.
Debris around sensor. Clean sensor.
Compressed air
cleaning has lowered
the temperature of the
instrument.
Allow TONO-PEN
AVIA VET tonometer
unit to warm to room
temperature.