Warranty

RENOGY is a trademark of Renogy
2017 Renogy All rights reserved.
3.
Exclusions and Limitations
The warranty does not cover failures result from incorrect handling, product modifications, installation,
conversion or additions, supplements, operation, natural elements (weather), excessive or deficient energy
supply, chemicals, the effect of solid bodies or deliberate damage. If the Warrantor determines that the
problem with the PV module(s) is not due to a manufacturing defect in the Warrantor’s workmanship or
materials, or otherwise does not qualify for warranty repair, then the Purchaser will be responsible for all costs
incurred by the Warrantor necessary to repair, replace and transport the PV module(s).
The warranty shall be asserted with the Warrantor in writing enclosing a copy of the invoice and a description
of the defect/loss of performance within the warranty period. The Warrantor shall accept no returns of PV
modules without the previous written request for this. Within five (5) business days of the date of notification,
the Warrantor will provide the Purchaser with an RMA number and the location to which the Purchaser must
return the defective PV module(s). Any PV module(s) returned for valid warranty service shall be shipped at
the expense and risk of the Warrantor. The Purchaser must return the PV module(s) (or, if authorized by the
Warrantor, the defective component parts), within fifteen (15) days after issuance of the RMA number. The
Warrantor will be under no obligation to accept any returned PV module(s) that does not have a valid RMA
number. All parts that the Warrantor replaces shall become the Warrantor’s property on the date the Warrantor
ships the repaired PV module(s) or part back to the Purchaser. The Warrantor will use all reasonable efforts
within thirty (30) days of receipt of the defective PV module(s) to repair or replace such PV module. If a warranty
claim is invalid for any reason, the Purchaser will be charged at the Warrantor’s then-current rates for services
performed and will be charged for all necessary repairs and expenses incurred by the Warrantor. If the
Warrantor determines that a warranty claim is valid, it will ship the repaired or replaced PV module(s) to the
Purchaser at the Warrantor’s cost.
RENOGY MAKES NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTY OR CONDITION ARISING OUT
OF A COURSE OF DEALING, CUSTOMER OR USAGE OF TRADE.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES WILL RENOGY OR ITS AFFILIATES OR SUPPLIERS BE LIABLE OR
RESPONSIBLE FOR ANY LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA,
OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND REGARDLESS
OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT
LIABILITY OR OTHERWISE, EVEN IF RENOGY OR ITS AFFILIATE OR SUPPLIER HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so these
limitations may not apply to you. Neither Renogy nor its affiliates or suppliers will be held liable or responsible
for any damage or loss to any items or products connected to, powered by or otherwise attached to the
Product. The total cumulative liability to the Purchaser, from all causes of action and all theories of liability,
will be limited to and will not exceed the purchase price of the Product paid by the Purchaser. This warranty
gives you specific legal rights and you may also have other legal rights that vary from state to state.