Warranty

RENOGY is a trademark of RNG Group Inc.
2015 RNG Group Inc. All rights reserved.
Limited Warranty for Accessories
Thank you for your interest in the products and services of RNG Group Inc. By acquiring the products of RNG
Group Inc., you have purchased quality. As a sign of confidence in our quality, we are pleased to grant you
with the following warranties for our photovoltaic products.
1.
Limited Warranty
The products manufactured by RNG Group Inc. (the “Warrantor”) are warranted to be free from defects in
workmanship and materials under normal use and service. The warranty is in effect from the date of purchase
by the user (the “Purchaser”). This limited warranty covers substantial defects in material or workmanship and
performance.
If any RNG Group Inc. product(s) fail to follow this Limited Warranty and any and all power loss is determined
by the Warrantor’s technical support team then the Warrantor will either repair or replace the defective
product(s) with a new or refurbished product(s). All replacements will be compatible with the original product(s)
with an equal or even greater power rating (in some cases). If for any reason RNG Group Inc. is unable to repair
or replace the defective product(s) then a refund can occur.
*Please note that all outsourced product(s) will not be covered by RNG Group Inc.’s limited material and
workmanship warranty. Instead, outsourced products will be covered under the original manufacturer’s
warranty, if applicable. Including but not limited to Samlex America, Enphase Energy, MidNite Solar Inc.,
VMAX USA, UPG (Universal Power Group), RITAR, etc.
*Please Note: There will be a 30-day window upon receipt of the product in which the receiver may file a
claim for packages that were damaged while in transit or missing components. Beyond the 30-day window,
RNG Group Inc. (the Warrantor) forfeits liability and the receiver assumes responsibility for incurring
damage, missing items, or negligence and fees for extended storage.
Material and Workmanship Warranty period for the following products after August 1
st
, 2015:
AK-10FT-10; AK-10FT-12; AK-20FT-10; AK-20FT-12; AK-30FT-10; AK-30FT-12;
AK-40FT-10; AK-40FT-12; AK-9IN-12; BATTERYCB-12IN-4; BATTERYCB-14IN-
4; BATTERYCB-16IN-4; EXTCB-1.5FT-12; EXTCB-5FT-10; EXTCB-5FT-12;
EXTCB- 10FT-10; EXTCB-10FT-12; EXTCB-15FT-10; EXTCB-15FT-12; EXTCB-
20FT-10; EXTCB-20FT-12; INVTCB-5FT-4; TRAYCB-8FT-8; TRAYCB-8FT-10;
TRAYCB- 8FT-12; TRAYCB-16FT-8; TRAYCB-16FT-10; TRAYCB-16FT-12;
CNCT-MC4; CNCT-MC4Y; RNG-CTRL-CC-RS485-USB; RNG-CNCT-MC4-SAE;
Cables & Wiring
1-year material
and
workmanship
warranty
CNCT-FUSE10; CNCT-FUSE15; CNCT-FUSE20; CNCT-FUSE30; ANL-FUSE20;
ANL-FUSE30; ANL-FUSE40; ANL-FUSE60;
Fuses
1-year material
and
workmanship
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