Users Manual

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Troubleshooting
•
If PHOENIX does not operate properly, refer to the table below for possible causes and cor-
rective steps.
•
If the corrective steps do not work, contact our customer service through renogy.com/con-
tact-us/.
Icons Pattern Possible Causes Corrective Steps
Slow
Flash
AC Input
Overvoltage/
Undervoltage
•
Disconnect the AC Inlet from the wall outlet.
•
Measure the voltage of the wall outlet. Stop
using the wall outlet if its voltage falls outside
•
Connect the AC Inlet to the wall outlet with
the appropriate voltage. Charging can be re-
sumed.
Overload Protector
Pop Up
AC Input
Overcurrent
•
Disconnect the AC Inlet from the wall outlet.
•
Press down the Overload Protector to reset it.
•
Reconnect the AC Inlet to the wall outlet.
•
Contact us for help if the Overload Protector
pops up again.
Slow
Flash
DC Input
Overvoltage/
Undervoltage
•
Disconnect the charging source from the DC
Input Port.
•
Check the voltage rating of the charging
source. Stop using the charging source if its
output voltage is rated lower than 10V or high-
er than 50V.
•
Connect the charging source with the ap-
propriate voltage rating to the DC Input Port.
Charging can be resumed.
Slow
Flash
Charge Output
Overvoltage/
Undervoltage
•
•
LCD Display lit up to release the protection.
•
•
Contact us for help if the icons persist.