Specifications

TM024 Premier Loline Solar Drain back Service Instructions REV: A
D.O.I: 12/12/2007
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Warranty
Rheem Solar Water Heater Warranty (Australia only)
Warranty conditions
1. This warranty is applicable only to water heaters
manufactured from 1
st
September 2006.
2. The water heater must be installed in accordance with the
Rheem water heater installation instructions, supplied with
the water heater, and in accordance with all relevant
statutory and local requirements of the State in which the
water heater is installed.
3. Where a failed component or water heater is replaced under
warranty, the balance of the original warranty period will
remain effective. The replaced part or water heater does not
carry a new warranty.
4. Where the water heater is installed outside the boundaries of
a metropolitan area as defined by Rheem or further than
25 km from a regional Rheem branch office, or an
Accredited Service Agent, the cost of transport, insurance
and travelling costs between the nearest Rheem Accredited
Service Agent’s premises and the installed site shall be the
owner’s responsibility.
5. Where the water heater is installed in a position that does
not allow safe, ready access, the cost of accessing the site
safely, including the cost of additional materials handling
and / or safety equipment, shall be the owner’s
responsibility.
6. The warranty only applies to the water heater and original or
genuine (company) component replacement parts and
therefore does not cover any plumbing or electrical parts
supplied by the installer and not an integral part of the water
heater, e.g. pressure limiting valve; isolation valves; non-
return valves; electrical switches; pumps or fuse.
7. The water heater must be sized to supply the hot water
demand in accordance with the guidelines in the Rheem
water heater literature.
Warranty Exclusions
1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RHEEM WATER HEATER WARRANTY, HOWEVER THE
FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER WARRANTY TO BECOME VOID AND MAY INCUR A SERVICE CHARGE
AND / OR COST OF PARTS.
a) Accidental damage to the water heater or any component,
including: Acts of God; failure due to misuse; incorrect
installation; attempts to repair the water heater other than by
a Rheem Accredited Service Agent or the Rheem Service
Department.
b) Where it is found there is nothing wrong with the water
heater; where the complaint is related to excessive
discharge from the temperature and / or pressure relief valve
due to high water pressure; where the complaint is related to
insufficient or incorrect fall in the pipe work preventing
complete drain back of the closed circuit fluid of a Premier
Loline system; where there is no flow of hot water due to
faulty plumbing; where water leaks are related to plumbing
and not the water heater or water heater components; where
there is a failure of gas, electricity or water supplies; where
the supply of gas, electricity or water does not comply with
relevant codes or acts.
c) Where the water heater or water heater component has
failed directly or indirectly as a result of: excessive water
pressure; excessive temperature and / or thermal input;
blocked overflow / vent drain; corrosive atmosphere; non
Rheem approved or incorrectly mixed closed circuit fluid
being used; incorrect or insufficient filling of the closed circuit
system with the closed circuit fluid; ice formation in the pipe
work to or from the water heater.
d) Where the solar water heater or solar water heater
component has failed directly or indirectly as a result of ice
formation in the water ways of: a solar water heater system
where the system has not been installed in accordance with
the water heater installation instructions; a Hiline; a Loline
with a freeze protection system where the electricity supply
has been switched off or has failed; a Loline installed at an
altitude more than 400 metres above sea level; a Premier
Hiline or Premier Loline due to non Rheem approved or
incorrectly mixed closed circuit fluid being used; a Premier
Loline where there is insufficient or incorrect fall in the pipe
work preventing complete drain back of the closed circuit
fluid.
e) Where the electronic instantaneous gas booster water
heater or electronic instantaneous gas booster water heater
component has failed directly or indirectly as a result of ice
formation in the water ways of a water heater: where the
electricity has been switched off or has failed and the water
heater has not been drained in accordance with the
instructions; due to an ambient temperature below -20°C
(including wind chill factor); where the water heater has not
been installed in accordance with the water heater
installation instructions.
f) Where the water heater is located in a position that does not
comply with the Rheem water heater installation instructions
or relevant statutory requirements, causing the need for
major dismantling or removal of cupboards, doors or walls,
or use of special equipment to bring the water heater to floor
or ground level or to a serviceable position.
g) Repair and / or replacement of the water heater due to scale
formation in the waterways or the effects of either corrosive
water or water with a high chloride or low pH level when the
water heater has been connected to a scaling or corrosive
water supply or a water supply with a high chloride or low pH
level as outlined in the Owner’s Guide and Installation
Instructions booklet.
h) Breakage of collector glass for any reason including hail
damage. (We suggest that the collector glass be covered by
your home insurance policy).
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY AND ALL
CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER CONSEQUENTIAL LOSS
EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER HEATER, OR DUE TO LEAKAGE FROM
FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR OTHER MATERIALS CAUSED BY WATER TEMPERATURE,
WORKMANSHIP OR OTHER MODES OF FAILURE.
In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide the owner
under certain circumstances with certain minimum statutory rights in relation to your Rheem water heater. This warranty
must be read subject to that legislation and nothing in this warranty has the effect of excluding, restricting those rights.
NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be accepted for
any consequences which may arise as a result of its application.
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