User Manual - Version 2.2 Manual

Counterpart User Manual - For More Information 93
For More Information
Literature
• Counterpart Sales Literature, PN 125545
• Counterpart CD with
WeighVault, PN 125546
• W
eighvault manual for Counterpart, PN 125561
Web Site
• Frequently Asked Questions (FAQs) at http://www.ricelake.com/faqs.aspx
Contact Information
Hours of Operation
Knowledgeable customer service representatives are
available 6:30 a.m. - 6:30 p.m. Monday through
Friday and 8 a.m. to 12 noon on Saturday. (CST)
Telephone
• Sales/Technical Support 800-472-6703
• Canadian and Mexican Customers
80
0-321-6703
• International 715-234-9171
Immediate/Emergency Service
For immediate assistance call toll-free
1-800-472-6703 (Canadian and Mexican customers
please call 1-800-321-6703). If you are calling after
standard business hours and have an urgent scale
outage or emergency, press 1 to reach on-call
personnel.
Fax
Fax Number 715-234-6967
Email
• US sales and product information at
[e-mail]
• International (non-US) sales and product
information at [e-mail]
Mailing Address
Rice Lake Weighing Systems
230 West Coleman Street
Rice Lake, WI 54868 USA