350/450 Series Operating Instructions Security Reference For safety, please read this manual carefully before you use this product and keep it handy for future reference.
Introduction This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatility from this machine all operators should carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine. Please read the Safety Information in the Copy Reference manual before using this machine. It contains important information related to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.
TABLE OF CONTENTS ISO15408 Security Capability .................................................................... 1 1. Security Settings Operating Conditions................................................................................. 3 Operating Environment .................................................................................. 3 Key Operator Settings.................................................................................... 4 User Settings........................................
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ISO15408 Security Capability The security mode of imagio Neo 350/450 series are compliant with ISO/IEC 15408 (level:EAL3) standards. Users requiring security control must use this machine in security mode. Unauthorized copying and access through customer networks reduces document security. Confidential documents should be protected using security modes. To enable security modes, contact an engineer through your sales or service representative.
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Security Settings Operating Conditions This machine has two modes: normal, and security-enhanced mode. “Security Functions of This Machine” are available only in security mode. S e c u rit y m o d e s o p e ra te o n th e premise that the machine is used under the following conditions: Operating Environment • This machine is used normally (i.e. it is not damaged, modified or lacking components).
Security Settings Key Operator Settings • The machine is not protected from illegal operations using networks such as wiretapping. Users need to take general measures to prevent unauthorized access to user networks. • This machine is not protected from physical attacks such as removing or exchanging the hardware incorrectly. Users need to take general measures to prevent physical attacks.
Operating Conditions User Settings • Enter passwords discreetly. If you note a password on paper, keep it hidden from other people. • Register a user name for a document stored in the document server to identify creator or type, but not to protect the document from other people. • When the machine is operating in security modes, the date/time and “Security”are alternately displayed in the top right-hand corner of the display.
Security Settings Security Functions of This Machine This machine provides the following security functions: ❖ Protection of documents temporarily saved in memory (in Copier, Facsimile, Printer, Scanner and Document Server modes) Deleted data is not reused. It is not available to other users. If you push { Clear Modes} } key in stopped copy process, you can delete temporarily saved documents scanned in Copier, Facsimile or Scanner mode and data sent to the printer (this machine).
Security Functions of This Machine ❖ Protection of received documents stored in a Personal Box (Facsimile mode) Printing documents stored in a Personal Box is not possible unless a password is entered using the control panel. Your documents are safe from being viewed by other people. Note ❒ If you enter a password incorrectly, an error message will appear:”Password entered is not correct”. Press [Exit], and then enter the password again.
Security Settings Protection of Documents Temporarily Saved in the Memory of This Machine Documents scanned in Copier, Facsimile or Scanner mode or data sent from a printer driver for printing are temporarily saved in memory. You can delete documents or data to avoid unauthorized printing. Completing a process correctly, Used image data in the process will not printing in next operation (copying, printing, facsimile transmit , scanning).
Protection of Documents Temporarily Saved in the Memory of This Machine Canceling a Transmission While the Message is Being Sent B Select the file you want to cancel. Use this procedure to cancel a transmission after the original has been scanned. Limitation ❒ If transmission finishes while you are carrying out this procedure, it will not be canceled. Note ❒ If you cancel a message while it is being sent, transmission is halted as soon as you finish this procedure.
Security Settings Canceling a transmission using the {Clear/Stop} } key D Press [Exit]. A Press the {Clear/Stop}} key. The machine will return to standby mode. B Select the file you want to cancel. C Press [Stop Transmission]. Note ❒ To cancel another file, repeat steps B and C.
Protection of Documents Temporarily Saved in the Memory of This Machine Canceling a Print Job Resetting this machine A Press the {Printer}} key on the ma- When this machine stops by jam, proceed this process. chine's control panel. B Press [Job Reset] on the display panel. A Press the {Clear Modes}} key on the machine's control panel. A message appears on the display panel indicating that the print job is being canceled.
Security Settings Protecting Documents Stored in the Document Server You can attach a password to a document stored in the document server. Printing, delivery and fax transmission of documents is not possible unless the password is entered. Your documents are thereby protected from unauthorized access. Note ❒ Once you have entered a correct password, the desired document is selected (highlighted).
Protecting Documents Stored in the Document Server Scanning in Document Server mode Reference For details, see "Scanning in Document Server mode" in the Copy Reference manual. A Press the {Document Server}} key. C Enter a file name, user name, or password if necessary. Note ❒ If you do not wish to register a file name, go to step D. ❒ If you do not register a file name, it is stored automatically. ❒ The security is not guaranteed if no password is entered.
Security Settings To set the user name To set the password A Press the [User Name] . B Enter the new user name using the letter keys on the display panel. A Press the [Password] . B Enter the password using the number keys (4 digits). Note ❒ If you want to enter non-registered name, press the [Nonregistered Name], then enter the new user name. Note ❒ To change the number entered, press the [Clear] or { Clear/Stop} } key and enter a new number.
Protecting Documents Stored in the Document Server F Press the {Start}} key. G Press the [Scanning Finished] . The document is saved in the Document Server. The saved documents are displayed on the "Select Files to Print " display. Note ❒ If you have set your originals on the exposure glass, press the [Scanning Finished] after all originals have been scanned. The "Select Files to Print" display appears. ❒ To stop scanning, press the {Clear/Stop}} key.
Security Settings D Press the [Change User Name], [Change File Name], or [Change Password]. Printing Saved Documents You can print any of the documents saved in the Documents Server. Follow these steps to select a document and print it out. Reference For details, see "Printing Saved Document" in the Copy Reference manual. E Enter the new file name, user name, or password using the letter keys or number keys. F Press the [OK] . A Press the {Document Server}} key.
Protecting Documents Stored in the Document Server ❒ If you select a document which requires a password, the “Input the Password” window appears. Enter your password using the number keys, then press the [OK] . ❒ If you enter an incorrect password for a document three times consecutively, document access is refused. Turn off the main power switch, and then turn it on to re-enter correctly. However, access attempts for other documents are still accepted.
Security Settings Deleting Saved Documents You should delete any of the saved documents using the control panel of the machine. This section describes how to delete saved documents. Important ❒ You can save up to 3,000 documents in the Document Server. No more documents can be saved, when there are 3,000 documents in the Document Server. You should delete unnecessary documents. ❒ You can set the timer to delete the documents stored in the Document Server with the User Tools.
Protecting Documents Stored in the Document Server C Repeat step B if you want to select more than one document. D Press the [Delete File] key. A confirmation dialog box appears. E Press the [Delete] key to delete it. Note ❒ To cancel the delete operation, press the [Do not Delete] key.
Security Settings Scanning in Copy mode Reference For details, see "Scanning in Copy Server mode" in the Copy Reference manual. A Press the {Copy}} key. Note ❒ Restrictions on entries are as follows: • User name: up to 16 characters • File name: up to 16 characters • Password: 4-digit number ❒ The security is not guaranteed if no password is entered. D Set your originals. E Make the scanning settings for the original. Copy display appears. B Press the [Store File] .
Protecting Documents Stored in the Document Server Printing Saved Documents You can print any of the documents saved in the Document Server. Follow these steps to select a document and print it out. Reference For details, see "Printing Saved Document Server mode" in the Copy Reference manual. A Press the {Document Server}} key. The "Select Files to Print" display appears. B Press the line for the document you want to print. The selected line is highlighted.
Security Settings D If you need to change any of the print settings, press the [Print Settings]. F Press the {Start}} key. The machine starts printing. Note ❒ To pause the print job, press the { Clear/Stop} } key. In the confirmation dialog box, press the [Resume] key to resume it, or press the [Cancel] to cancel it. The "Print Settings" display appears. Note ❒ The print settings of the document you select first are applied to the merged documents.
Protecting Documents Stored in the Document Server Deleting Saved Documents You should delete any of the saved documents using the control panel of the machine. This section describes how to delete saved documents. Important ❒ You can save up to 3,000 documents in the Document Server. No more documents can be saved, when there are 3,000 documents in the Document Server. You should delete unnecessary documents.
Security Settings C Repeat step B if you want to select Scanning in Scanner Mode D Press the [Delete File] key. Scan documents and store them in the Document Server. more than one document. A confirmation dialog box appears. Reference For details, see "Storing Scan Data in the Document Server" in the Scanner Reference manual. A Press the {Scanner}} key. Screen Contrast User Tools/Counter Copy E Press the [Delete] key to delete it.
Protecting Documents Stored in the Document Server C Set the scan settings. Note ❒ If no scan settings are specified, the initial Scanner Settings as set with the [Scan Settings] tab under [Scanner Initial Setup] will become active. Calling up stored scan settings A Press [Recall Program]. The user program recall screen appears. B Select a user program of scan settings. C Press [OK]. Temporarily changing the scan settings A Press [Scan Settings]. The scan settings screen appears.
Security Settings E Enter the desired information. This screen appears when the network delivery scanner function is not used. C Enter the desired user name and press [OK]. The display returns to the user name change screen. This screen appears when the network delivery scanner function is used. Reference For information about how to input characters, see the System Settings manual. D Press [OK]. Specifying the user name A Press [User Name]. The user name selection screen appears.
Protecting Documents Stored in the Document Server Specifying a file name Specifying a password Note ❒ Scan data files are automatically named SCAN0001, SCAN0002, etc. If desired, you can change the file name. A Press [Password]. The password entry screen appears. B Enter a password consisting of four numbers. ❒ You can use the same file name for different files. A Press [File Name]. The file name entry screen appears. B Enter the desired file name. C Press [OK]. The password is set.
Security Settings G Press the {Start}} key. The original is scanned and the resulting data is stored as a file in the Document Server. When there is another page to scan, set the original and then press the {Start} } key. When there are no more pages, press the {#} } key. Note ❒ If [Store & Transmit] was selected in step D, the scan data will be delivered and stored at the same time. ❒ To abort the scanning process, press the { Stop} } key or press [Stop] on the display.
Protecting Documents Stored in the Document Server ❒ If you enter an incorrect password for a document three times consecutively, document access is refused. Turn off the main power switch, and then turn it on to re-enter correctly. However, access attempts for other documents are still accepted. Delivering Stored Files To deliver a scan data file stored in the Document Server, proceed as follows. Limitation ❒ To deliver scan data files, a delivery server is necessary.
Security Settings C To select multiple files, repeat step B. Note ❒ If you select [Display Selection], the selected files only will be shown in the order of delivery. Descending sort is not possible in this case. D Press [OK]. The file names are shown in [Select Stored File], and the machine is in standby condition for delivery. E Specify the destination and send- er information, and press the {Start} } key. The selected file(s) are delivered.
Protecting Documents Stored in the Document Server Storing from Printer Driver When Using RPCS Printer Driver (Standard) on Windows Storing Documents Connect the machine to the computer, and then install the RPCS printer driver. For details about connecting, see p.9 "Connecting the Machine", Printer Reference 1. For details about installing, see p.21 "Installing the RPCS Printer Driver", Printer Reference 1. For details about network configuration, contact your network administrator.
Security Settings E If you want to register a user name, file name or password, click [Details…]. You can skip these entries completely or partially. If you want to skip completely, proceed to step H. F Enter a user name, file name or password, and then click [OK]. H Make other print settings if necessary. Limitation ❒ Some print functions cannot be selected when sending a document to the Document Server. For details, see ⇒ p.33 “Settings”. I Click [OK]. The print settings dialog box closes.
Protecting Documents Stored in the Document Server Settings To use Document Server, make necessary settings in the following dialog boxes: Reference For details about accessing the [Printer Properties] dialog box or making other settings, see p.5 "RPCS? - Accessing the Printer Properties", Printer Reference 2 or Help for the printer driver. E [Password:] To prevent other people from printing or deleting saved documents, enter a password using a 4-digit number.
Security Settings ❖ Functions that can be selected when sending a document to the Document Server Some functions of the RPCS printer driver are unavailable while sending a document to Document Server. You can select these functions using the machine's control panel when printing saved documents. Functions Print functions Print quality Basic functions Edit Finishing Misc.
Protecting Documents Stored in the Document Server When Using PostScript 3 Printer Driver (Optional) on Windows Connect the machine to the computer, and then install the PostScript 3 printer driver. For details about connecting, see p.9 "Connecting the Machine", Printer Reference 1. For details about installing, see p.25 "Installing the PostScript 3 Printer Driver", Printer Reference 1. For details about network configuration, contact your network administrator. F Make other print settings if necessary.
Security Settings Settings To use Document Server, make necessary settings in the following dialog box. Important ❒ You cannot use Document Server with PageMaker 6.0J or 6.5J. Reference For details about accessing the [Printer Properties] dialog box or making other settings, see p.9 "PostScript 3 - Setting Up for Printing", Printer Reference 2 or Help for the printer driver. ❖ [Store/History] tab A [User ID:] To register a document creator, enter a user ID using up to eight characters.
Protecting Documents Stored in the Document Server ❖ Functions that can be selected when sending a document to the Document Server Some functions of the PostScript 3 printer driver are unavailable while sending a document to Document Server. You can select these functions on the machine's control panel when printing saved documents.
Security Settings When Using Macintosh Connect the machine to the computer, and then install the PostScript 3 printer driver. For details about connecting, see p.9 "Connecting the Machine", Printer Reference 1. For details about installing, see p.34 "Macintosh Installing the PostScript 3 Printer Driver", Printer Reference 1. For details about network configuration, contact your network administrator. Making settings A Access the [Printer Properties] dia- log box.
Protecting Documents Stored in the Document Server Settings To use Document Server, make necessary settings in the following dialog box. Important ❒ You cannot use Document Server with PageMaker 6.0J or 6.5J. E [Password:] To prevent other people from printing or deleting saved documents, enter a password using a 4-digit number. Note ❒ The security is not guaranteed if no password is entered. Reference For details about accessing the [Printer Properties] dialog box or making other settings, see p.
Security Settings ❖ Functions that can be selected when sending a document to the Document Server Some functions of the PostScript 3 printer driver are unavailable while sending a document to Document Server. You can select these functions on the machine's control panel when printing saved documents.
Protecting Documents Stored in the Document Server Managing Saved Documents By using the machine as a network printer with TCP/IP protocol, you can check or delete documents saved in Document Server from a Ridoc Desk 2000 / Lt networked computer. You can control printing from the computer as well as from the control panel. Note ❒ For details about operating Ridoc Desk 2000 / Lt, see Help for Ridoc Desk 2000 / Lt. Printing Saved Documents Document Server allows you to print documents sent from a computer.
Security Settings Deleting Saved Documents You should delete any of the saved documents using the control panel of the machine. This section describes how to delete saved documents. Important ❒ You can save up to 3,000 documents in the Document Server. No more documents can be saved, when there are 3,000 documents in the Document Server. You should delete unnecessary documents. ❒ You can set the timer to delete the documents stored in the Document Server with the User Tools.
Protecting Documents Stored in the Document Server ❒ If you enter an incorrect password for a document three times consecutively, document access is refused. Turn off the main power switch, and then turn it on to re-enter correctly. However, access attempts for other documents are still accepted. ❒ Enter Password using 4-digit number. C Repeat step B if you want to select more than one document. D Press the [Delete File] key. A confirmation dialog box appears. E Press the [Delete] key to delete it.
Security Settings Scanning in Facsimile Mode Select [Store only] to store documents. Reference For details, see "Storing a Document" in the Facsimile Reference manual. A Make sure that the machine is in Facsimile mode and the standby display is shown. If th e s tan dby dis play is n ot shown, press the { Facsimile} } key. B Place your original and select any scan settings you require. C Press [Store File]. D Select [Store & Transmit] or [Store only].
Protecting Documents Stored in the Document Server B Press [User Name]. Setting a File Name A Press [File Info. Setting]. The User Name Change menu is shown. C Press the user name to be programed. The user names that are programed in the user code are shown. Note ❒ To set an unprogrammed user name, press [Non-programed Name] and enter the name. User names that are entered by pressing the [Nonprogramed Name] are Not Programed. D Press [OK]. The specified user name is shown. E Press [OK].
Security Settings Setting a Password A Press [File Info. Setting]. D Press [OK]. pppp is shown. E Press [OK]. F Press [OK]. G If you have selected the [Store & Transmit] , specify the receiver. Note ❒ If you have selected [Store only], go to step H. B Press [Password]. The Password Setting menu is shown. C Enter a password using the number keys. Note ❒ If you make an error, press the { Clear/Stop} } key or [Clear], and then reenter your password. ❒ Enter Password 4-digit number.
Protecting Documents Stored in the Document Server File Manage D Press the document to be changed. Reference For details, see "File Manage" in the Facsimile Reference A Press [Sub TX Mode]. Changing a File Name A Press [Change File Name]. The Sub Transmission menu is shown. B Press [Select Stored File]. B Press [Backspace] or [Delete All] and reenter the file name. Reference For information about how to input characters, see the System Settings manual.
Security Settings Changing a User Name Changing the Password A Press [Change User Name]. A Press [Change Password]. B Enter a new password using the number keys. B Press [Clear]. The user name is deleted. C Press [OK]. E Press [OK]. The initial display is shown. Delete File C Press the new user name. Note ❒ To set an unprogrammed user name, press the [Non-programed Name] , and then enter the name.
Protecting Documents Stored in the Document Server B Press [Select Stored File]. Sending a Stored File Use this feature to send documents that are stored in the Document Server. You can specify and send multiple documents, and also send them with scanned originals all at once. You can also print the stored originals with [Print File]. C Select [Manage/Delete File]. D Press the document you want to delete. E Press [Delete File].
Security Settings Reference For details, see "Sending a Stored File" in the Facsimile Reference C Select the documents to be sent. A Press [Sub TX Mode]. The Sub TX Mode menu is shown. B Select [Select Stored File]. Note ❒ When multiple documents are selected, they are sent in the order of selection. ❒ Press the [TX Order] key to arrange the order of the documents to be sent. ❒ Press the [File Name] key to place the documents in alphabetical order.
Protecting Documents Stored in the Document Server Specifying Documents from the "File Name" Specifying Documents from the "User Name" A Press the [Search by File Name] key. A Press the [Search by User Name] key. B Enter the name of the document to be sent. B Press or select the user name of the document to be sent. Note ❒ The file name is searched by partial matching. Note ❒ To search by entering the user name, press [Non-programed Name] and enter the user name.
Security Settings D If you select a document with a password, enter the password. If the document does not have a password, proceed to step F. Note ❒ If you enter an incorrect password for a document three times consecutively, document access is refused. Turn off the main power switch, and then turn it on to reenter correctly. However, access attempts for other documents are still accepted. ❒ Enter Password 4-digit number. E Press [OK].
Protecting Documents Stored in the Document Server Printing Stored Documents C Select the document to be printed. Use this feature to print the documents stored in the document server. Limitation ❒ Only the documents that are stored using the fax feature can be printed. Documents stored using the fax feature are shown with an "F" in front. To print documents that are stored using the copy feature or printer feature, press the { Document Server} } key.
Security Settings Selecting a Document from "File List" Specifying a Document from the "User Name" A Press [U U Prev.] or [T T Next] to display the document to be sent. B Select the file name. A Press [Search by User Name]. Specifying a Document from the "File Name" A Press [Search by File Name]. B Press the user name of the document to be sent. B Enter the file name to be sent. Note ❒ The file name is searched by partial matching.
Protecting Documents Stored in the Document Server F Press [Print File] or [Print 1st Page]. When the [Print File] is pressed, the machine prints all the pages. When the [Print 1st Page] is pressed, the machine prints only the first page. Note ❒ To print both sides, press [Print 2 Sided]. G Press the {Start}} key. Note ❒ When only the first page is printed, the file name is printed at the top of the paper. ❒ To cancel printing, press [Cancel].
Security Settings Locked Print Use this function for privacy when printing confidential documents on a shared network. Data is not printed but stored in the machine. When using Locked Print, printing is not possible unless a password is entered using the control panel. Your confidential documents are safe from being viewed by other people. B Click [OK] in the application's print dialog box to start printing. The locked print job is sent to the machine.
Locked Print E Select the file you want to print by pressing on it. Note ❒ Only one file can be selected at a time. F Press [Print]. The password screen is displayed. Deleting Locked Print Files Reference For details, see "Deleting Locked Print Files" in the Printer Reference manual A Press the {Printer}} key to display the Printer Screen.
Security Settings D Press [Delete]. The password screen is displayed. Note ❒ If you enter an incorrect password for a document three times consecutively, document access is refused. Turn off the main power switch, and then turn it on to re-enter correctly. However, access attempts for other documents are still accepted. ❒ Enter Password 4-digit number. E Enter the password using the number keys and press [OK]. The delete confirmation screen is displayed. F Press [OK].
Personal Boxes Personal Boxes Use this function to receive private documents utilizing this machine like a post-office box. Printing received documents in a Personal Box is not possible unless a password is entered using the control panel. Your documents are thereby safe from being viewed by other people. Printing Personal Box Messages Note ❒ If you enter an incorrect password for a document three times consecutively, document access is refused.
Security Settings When password is required A Enter a password. B Press [OK]. Note ❒ If you make a mistake, press the { Clear/Stop} } key or [Clear] and try again. D Press the {Start}} key. The received messages are printed. Note ❒ To stop printing, press [Stop Printing]. The display will return to step C. E Press [Exit]. Note ❒ If there are messages in other Personal Boxes, the display will return to step C. Repeat from step C to print another file. F Press [Exit]. The initial display is shown.
Key Operator Tools (for Administrator) Key Operator Tools (for Administrator) Key Operator Tools include security settings. You can program a Key Operator Code to prevent unauthorized persons from changing User Tools settings or finding a password. Make sure you enter a Key Operator Code using an eight-digit number to ensure security.
Security Settings Programming/Changing Key Operator Code Reference For details, see "Key Operator Tool 1/2" in the System Settings manual A Press {User Tools/Counter}} key. B Press [System Settings] . C Press Key Operator Tools. Display Password with Stored File A Press the {User Tools/Counter}} key. B Press [System Settings]. C Select [Key Operator Tools]. D Press [Display Password with Stored File]. E If you forget the password, press [ON]. And if you make sure the password, press [OFF].
Key Operator Tools (for Administrator) Delivery Server IP Address A Press the {User Tools/Counter}} key. B Press [System Settings]. C Select [Delivery Server IP Address]. ← ] or [→ → ] to move between D Press [← each group of three numbers. Programing/Editing Personal Boxes A Press the {User Tools/Counter}} key. B Press [Facsimile Features]. C Select [Key Operator Tools]. D Select [Box Setting]. Note ❒ If you make a mistake, press the [Clear] and enter the correct number. E Press [OK]. F Press [Exit].
Security Settings F Press [Personal Box]. J Specify any settings you require. If you do not program [Password] or [Receiver], go to step K. Programing a Password A Press [Password]. B Enter a password. G Enter a Box Name. Reference For information about how to input characters, see the System Settings manual. H Press [OK]. I Enter a Box Code. Note ❒ To change the Box Code, press the { Clear/Stop} } key or [Clear] and try again. To change Box Name, press [Box Name] and repeat step G.
Key Operator Tools (for Administrator) Programing a Receiver Deleting Personal Boxes A Press [Receiver]. B Select a destination with the Quick Dial Table. Limitation ❒ If the messages are programed in the box, you cannot delete it. A Press the {User Tools/Counter}} key. B Press [Facsimile Features]. C Select [Key Operator Tools]. D Select [Box Setting]. Note ❒ If the desired destination is not shown, press [U U Prev.] or [T T Next]. C Press [OK]. K Press [OK]. A box mode is shown next to box.
Security Settings F Select a box you want to delete. Note ❒ When selecting a file set with a password, the password input screen is displayed. Enter the password using the number keys and press [OK]. ❒ If you enter an incorrect number, press { Clear} or the { Clear/Stop} } key to delete the entered numbers. Press [Cancel] to cancel file selection. G Press [Delete]. A box is deleted and "pNot Programed" is shown.
Cautions When Using Security Modes Cautions When Using Security Modes When using security modes, note the following: Key Operator Settings User Settings • Contact your sales or service representative to check which version of software is installed on the machine. • When using security modes, remote management with Ridoc Document Router is not possible. • You can use a User Code to manage operating conditions but not to protect confidential documents from being viewed by other people.
INDEX C Canceling a Facsimile Transmission While the Original is Being Scanned, 8 Canceling a Print Job, 11 Canceling a Transmission While the Message is Being Sent, 9 Cautions When Using Security Modes, 67 D Delete File, 48 Deleting Locked Print Files, 57 Deleting Personal Boxes, 65 Delivery Server IP Address, 63 Display Password with Stored File, 62 Document Server Deleting, 18, 23, 42 Printing, 16, 21 F File Manage, 47 I In General Office, 3 In Public Facilities, 3 K Key Operator Settings, 4, 67 Key
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