User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF files on the supplied CD-ROM. Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
TABLE OF CONTENTS How to Read the Manuals.................................................................................................................................6 Symbols Used in the Manuals.......................................................................................................................6 Model-Specific Information...............................................................................................................................7 Names of Major Features..............
Turning On/Off the Power..............................................................................................................................48 Turning On the Main Power........................................................................................................................48 Turning Off the Main Power........................................................................................................................48 When the Authentication Screen is Displayed...................
Canceling a Transmission Before the Original Is Scanned......................................................................80 Canceling a Transmission While the Original Is Being Scanned.............................................................80 Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress)...........81 Canceling a Transmission After the Original Is Scanned (Before a Transmission Is Started)................81 Sending at a Specific Time (Send Later).......
Basic Procedure for Storing Scan Files........................................................................................................111 Checking a Stored File Selected from the List.........................................................................................112 Specifying the File Type................................................................................................................................113 Specifying Send Settings................................................
When Messages Are Displayed on Your Computer Screen.....................................................................197 Messages Displayed When Using the Scanner Function......................................................................197 11. Appendix Trademarks.....................................................................................................................................................203 INDEX.................................................................................
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections. It indicates where you can find further relevant information.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CMR015 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder 8 ADF
1. What You Can Do with This Machine You can search for a description by what you want to do. I Want to Save Paper BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server . Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server See "Combine Two Originals", Fax . .
1. What You Can Do with This Machine I Want to Convert Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan . Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan . Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan . Storing scan files on media See "Basic Procedure for Saving Scan Files on a Removable Memory Device", Scan .
I Want to Register Destinations I Want to Register Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax . See "Registering a destination in the address book manually", Scan . Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax .
1. What You Can Do with This Machine I Want to Operate the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions . Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions .
You Can Customize the [Home] Screen as You Like You Can Customize the [Home] Screen as You Like The icons of each function are displayed on the [Home] screen. CMQ001 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. • You can display only the icons of functions and shortcuts that you use. • You can change the order of the function and shortcut icons.
1. What You Can Do with This Machine You Can Make Copies Using Various Functions CMQ002 • You can reduce or enlarge the copy image. With the Auto Reduce/Enlarge function, the machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified. • Copier functions such as Duplex and Combine allow you to save on paper by copying multiple pages onto single sheets. • You can copy onto various types of paper such as envelopes and OHP transparencies.
You Can Print Data Using Various Functions You Can Print Data Using Various Functions CMQ004 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. • You can print or delete print jobs stored on the machine's hard disk, which have been previously sent from computers using the printer driver. The following types of print jobs can be selected: Sample Print, Locked Print, Hold Print, and Stored Print.
1. What You Can Do with This Machine You Can Utilize Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. With Web Image Monitor, you can use your computer to search for, view, print, delete, and send stored files via the network. You can also change print settings and print multiple documents (Document Server). CJQ603 • You can retrieve stored documents scanned in scanner mode to your computer.
You Can Send and Receive Faxes without Paper You Can Send and Receive Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax .
1. What You Can Do with This Machine CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings . • For details about how to use the function, see "Fax via Computer", Fax 18 .
You Can Send and Receive Faxes Using the Internet You Can Send and Receive Faxes Using the Internet xxx@xxx.com xxx.xxx.xxx.xxx xxx@xxx.com xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives this data over the Internet. • To send a document, specify an e-mail address instead of dialing the destination telephone number (Internet Fax and e-mail transmission).
1. What You Can Do with This Machine • For details about how to transmit and receive documents over the Internet, see "Transmission" and "Reception", Fax .
You Can Use the Facsimile and the Scanner in a Network Environment You Can Use the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). • You can send scan files directly to folders (Sending scan files by Scan to Folder). • You can use this machine as a delivery scanner for the ScanRouter delivery software*1 (Network delivery scanner).
1. What You Can Do with This Machine You Can Prevent Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access via the network. • You can erase or encrypt the data on the hard disk to prevent the information from leaking out.
You Can Monitor and Set the Machine Using a Computer You Can Monitor and Set the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
1. What You Can Do with This Machine You Can Prevent an Unauthorized Copy You can print embedded pattern on paper to prevent them from being copied. CJQ613 • Using the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy, preventing confidential information from being copied. Protected fax messages are grayed out before being transmitted or stored.
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe) • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might occur. Front and left view 10 1 8 2 9 3 4 5 6 7 CMR001 1. Exposure glass cover or ADF (The illustration shows the ADF.) Lower the exposure glass cover or the ADF over originals placed on the exposure glass.
2. Getting Started 5. Front cover Open to access the inside of the machine. 6. Paper tray Load paper here. 7. Paper tray unit (Tray 2 and Tray 3) Load paper here. 8. Main power switch To operate the machine, the main power switch must be on. If it is off, turn the switch on. 9. Ventilation holes Prevent overheating. 10. Internal tray guide Open out and raise the end fence to support large paper. Front and right view 3 2 4 1 6 5 CMR002 1. Exposure glass Place originals face down here. 2.
Guide to Names and Functions of Components 6. Lower right cover Open this cover when a paper jam occurs. Rear and left view 1 CMR016 1. Ventilation holes Prevent overheating. Guide to Components (mainly Asia) • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might occur.
2. Getting Started Front and left view 10 1 8 2 9 3 4 5 6 7 CMR001 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Extenders Raise these extenders to support large paper. 3. Control panel See p.35 "Guide to the Names and Functions of the Machine's Control Panel". 4. Internal tray Copied/printed paper and fax messages are delivered here. 5.
Guide to Names and Functions of Components Front and right view 3 2 4 1 6 5 CMR002 1. Exposure glass Place originals face down here. 2. Right cover Open this cover to remove jammed paper fed from the paper tray. 3. Bypass tray Use to copy or print on OHP transparencies and label paper (adhesive labels). 4. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 5. Extender Pull this extender out when loading paper in the bypass tray. 6.
2. Getting Started Rear and left view 1 CMR016 1. Ventilation holes Prevent overheating. (mainly North America) Guide to Components • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might occur.
Guide to Names and Functions of Components 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2. Extenders Raise these extenders to support large paper. 3. Control panel See p.35 "Guide to the Names and Functions of the Machine's Control Panel". 4. Internal tray Copied/printed paper and fax messages are delivered here. 5. Front cover Open to access the inside of the machine. 6.
2. Getting Started 1. Exposure glass Place originals face down here. 2. Right cover Open this cover to remove jammed paper fed from the paper tray. 3. Bypass tray Use to copy or print on OHP transparencies and label paper (adhesive labels). 4. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 5. Extender Pull this extender out when loading paper in the bypass tray. 6. Lower right cover Open this cover when a paper jam occurs.
Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options Europe) 1 (mainly 2 3 CMR003 1. Exposure glass cover Lower this cover over originals. 2. ADF Load a stack of originals here. They will feed in automatically. 3. Paper tray unit (Tray 2 and Tray 3) Holds up to 500 sheets of paper. Up to two trays can be stacked.
2. Getting Started Guide to Functions of the Machine's External Options (mainly Asia) 1 CMR004 1. Paper tray unit (Tray 2 and Tray 3) Holds up to 500 sheets of paper. Up to two trays can be stacked. Guide to Functions of the Machine's External Options America) (mainly North 1 2 CMR005 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone. 2.
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. 1 2 3 4 5 6 7 8 9 10 18 17 16 15 14 13 12 11 20 19 CMR606 1. [Home] key Press to display the [Home] screen. For details, see p.38 "How to Use the [Home] Screen". 2. Function keys No functions are registered to the function keys as a factory default.
2. Getting Started See "Registering Frequently Used Functions", Convenient Functions . • Press to program defaults for the initial display when modes are cleared or reset, or immediately after the main power switch is turned on. See "Changing the Default Functions of the Initial Screen", Convenient Functions . 6. Main power indicator The main power indicator goes on when you turn on the main power switch. 7. [Energy Saver] key Press to switch to and from Sleep mode.
Guide to the Names and Functions of the Machine's Control Panel • Confidential File indicator Lights continuously while personal box data is being received. Blinks while Memory Lock file is being received. See "Personal Boxes" and "Printing a File Received with Memory Lock", Fax . 17. [Check Status] key Press to check the machine's system status, operational status of each function, and current jobs. You can also display the job history and the machine's maintenance information. 18.
2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. To display the [Home] screen, press the [Home] key. 5 1 6 7 2 8 3 4 9 CMR615 1. [Copier] Press to make copies.
How to Use the [Home] Screen 5. Home screen image You can display an image on the [Home] screen, such as a corporate logo. To change the image, see "Displaying the Image on the [Home] Screen", Convenient Functions . 6. [Scanner] Press to scan originals and save images as files. For details about how to use the scanner function, see Scan . 7. [Facsimile] Press to send or receive faxes. For details about how to use the fax function, see Fax . 8. [Browser] Press to display Web pages.
2. Getting Started • You can change the position of icons. For details, see "Changing the Order of Icons on the [Home] Screen", Convenient Functions . Adding icons to the [Home] screen using Web Image Monitor 1. Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings . 2. Log in to Web Image Monitor as an administrator. For details, see Security Guide . 3. Point to [Device Management], and then click [Device Home Management]. 4. Click [Edit Icons].
How to Use the [Home] Screen 3. Press [Edit Home]. 4. Press [Add Icon]. 5. Press [Select Icon to Add]. 6. Press [Program].
2. Getting Started 7. Press [Copier Program]. 8. Select the program you want to add. 9. Press [Select Destination]. 10. Specify the position where [Blank] is displayed.
How to Use the [Home] Screen 11. Press [Exit]. 12. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the [Select Destination] screen to check the position on the simple screen.
2. Getting Started Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Density, paper tray, Orig. (Settings for Originals), Auto Reduce/Enlarge, Red./Enlg. (Reduce/ Enlarge), Other Func.
Registering Functions in a Program 3. Press the [Program] key. CMT001 4. Press [Program]. 5. Press the program number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit] twice.
2. Getting Started • Programs are not deleted by turning the power off or by pressing the [Reset] key unless the program is deleted or overwritten. • Program numbers with next to them already have settings made for them. • Programs can be registered to the [Home] screen, and can be recalled easily. For details, see "Registering a Shortcut to a Program to the [Home] Screen", Convenient Functions and p.39 "Adding Icons to the [Home] Screen".
Registering Functions in a Program Program name Program description Effect Digital signature scan In [Send Settings], specify [PDF], [High Compress. PDF], or [PDF/A] in [File Type], and also specify [Digital Signature]. You can add a digital signature to an important document such as a contract, so that any data tampering can be detected. Dividing file scan Specify [Divide] in [Send Settings].
2. Getting Started Turning On/Off the Power The main power switch is on the left side of the machine. Turning off this switch makes the main power indicator on the right side of the control panel go off. When this is done, machine power is off. When the fax unit is installed, fax files in memory may be lost if you turn this switch off. Use this switch only when necessary. Turning On the Main Power • Do not turn off the main power switch immediately after turning it on.
Turning On/Off the Power • Before unplugging the power cord plug, turn off the main power switch and make sure the main power switch indicator turns off. Not doing so may result in damage to the hard disk or memory, leading to malfunctions. • Do not turn off the power while the machine is in operation. 1. Turn off the main power switch. The main power indicator goes out.
2. Getting Started When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code. If you can use the machine, you can say that you are logged in.
When the Authentication Screen is Displayed 1. Press [Login]. 2. Enter a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
2. Getting Started Placing Originals Placing Originals on the Exposure Glass (mainly Europe) • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF or the exposure glass cover. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. Start with the first page to be scanned. 1 CMS001 1. Positioning mark 3. Lower the ADF or the exposure glass cover.
Placing Originals 1 CMS001 1. Positioning mark 3. Lower the ADF. Placing Originals on the Exposure Glass (mainly North America) • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. 1. Lift the ADF. 2. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. Start with the first page to be scanned. 1 CMS001 1. Positioning mark 3. Lower the ADF.
2. Getting Started Placing Originals in the Auto Document Feeder Be sure not to load the original untidily. Doing so may cause the machine to display a paper misfeed message. Also, be sure not to place originals or other objects on the top cover. Doing so may cause a malfunction. 1. Adjust the original guides to the original size. 2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top.
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied. When placing the original in the ADF, place them so that the first page is on the top.
3. Copy 2. Make sure no previous settings remain. When there are previous settings remaining, press the [Reset] key. 3. Select the paper tray containing the paper that is the same size and orientation as the originals. 4. Make sure that [Use Paper Tray Settg] is selected. When [Use Paper Tray Settg] is selected, the paper size and orientation of the tray you have selected will appear in [Orig.]. 5. Place the originals. 6. Make desired settings. 7. Enter the number of copies with the number keys.
Auto Reduce/Enlarge Auto Reduce/Enlarge The machine automatically calculates the reproduction ratio based on the sizes of the originals and the paper you have specified. The machine will rotate, enlarge, or reduce the image of the originals to fit them to the paper. CKN008 • You cannot use the bypass tray with this function. • If you select a reproduction ratio after pressing [Auto Reduce/Enlarge], [Auto Reduce/Enlarge] is canceled and the image cannot be rotated automatically.
3. Copy 3. Select the original orientation, and then press [OK]. 4. Press [Original's Size]. 5. Specify the original size, and then press [OK] twice. 6. Press [Auto Reduce/Enlarge]. 7. Select the paper tray. 8. Place the originals, and then press the [Start] key.
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 • You cannot use the bypass tray with this function. There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page. The resulting copy image will differ according to the orientation in which you place your originals ( or ).
3. Copy Original Placing originals Orig.'s Orientation Orientation Copy Top to Top Top to Bottom 1. Press [Other Func.]. 2. Press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided document to be output. 2 Sided] according to how you want the To change the original or copy orientation, press [Orientation]. To specify the original orientation is whether readable or unreadable, press [Orig.'s Orientation]. 4. Press [OK] twice. 5. Select the paper tray. 6.
Duplex Copying Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN011 • Top to Bottom CKN012 1. Press [Orientation]. 2. Select [Top to Top] or [Top to Bottom] for [Original] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy]. 4. Press [OK].
3. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Combined Copying CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 • You cannot use the bypass tray with this function. There are four types of One-Sided Combine. 1 Sided 2 Originals Cmb. 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Cmb. 1 Side Copies four 1-sided originals to one side of a sheet. 2 Sided 2 Pages Cmb. 1 Side Copies one 2-sided original to one side of a sheet.
3. Copy 2 Sided 4 Pages Cmb. 1 Side Copies two 2-sided originals to one side of a sheet. 1. Press [Orig.]. 2. Press [Original's Size]. 3. Specify the original size, and then press [OK] twice. 4. Press [Other Func.]. 5. Press [Combine]. 6. Select [1 Sided] or [2 Sided] for [Original]. If you selected [2 Sided], you can change the orientation by pressing [Orientation]. To specify the original orientation is whether readable or unreadable, press [Orig.'s Orientation]. 7. Press [Cmb. 1 Side]. 8.
Combined Copying CKN074 • You cannot use the bypass tray with this function. There are four types of Two-Sided Combine. 1 Sided 4 Originals Cmb. 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Cmb. 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 2 Sided 4 Pages Cmb. 2 Sides Copies two 2-sided originals to one sheet with two pages per side. 2 Sided 8 Pages Cmb.
3. Copy 7. Press [Cmb. 2 Sides]. 8. Press [Orientation]. 9. Select [Top to Top] or [Top to Bottom] for [Original] and/or [Copy], and then press [OK]. 10. Select the number of originals to combine. 11. Press [OK] twice. 12. Select the paper tray. 13. Place the originals, and then press the [Start] key.
Copying onto Custom Size Paper from the Bypass Tray Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 139.0–600.0 mm (5.48–23.62 inches) and a vertical length of 90.0–216.0 mm (3.55–8.50 inches) can be fed in from the bypass tray. 1. Load the paper face down in the bypass tray. The bypass tray ( ) is automatically selected. 2. Press the [ ] key. 3. Press [Paper Size]. 4. Press [Custom Size]. 5. Enter the horizontal size with the number keys, and then press [ ]. 6.
3. Copy Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Envelopes should be fed from the bypass tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see p.135 "Recommended Paper Sizes and Types". About handling envelopes, supported envelope types, and how to load envelopes, see p.
Copying onto Envelopes 1. Place the original face down on the exposure glass. The original should be aligned to the rear left corner. 1 CMS001 1. Positioning mark 2. Load the envelopes face down in the bypass tray. The bypass tray ( ) is automatically selected. 3. Press the [ ] key. 4. Press [Paper Size]. 5. Specify the envelope size, and then press [OK]. 6. Press [Paper Type]. 7. Press [Thick Paper], and then press [OK]. 8. Press [OK]. 9. Press the [Start] key.
3. Copy Sort The machine assembles copies as sets in sequential order. CKN018 Depending on which options are installed on your machine, this function might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started . 1. Press [Other Func.]. 2. Press [Sort], and then press [OK]. 3. Enter the number of copy sets using the number keys. 4. Select the paper tray. 5. Place the originals, and then press the [Start] key.
Sort 2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again.
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents from the Document Server screen. For details about the Document Server, see p.115 "Storing Data". Depending on which options are installed on your machine, this function might not be available.
4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations. Multiple types of destination can be specified simultaneously.
4. Fax 3. Make sure [Immed. TX] is not highlighted. 4. Place the original into the ADF. 5. Configure the scan and transmission settings in "Send Settings". 6. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key. If you make a mistake, press the [Clear] key, and then enter again. 7. When sending the same original to several destinations (broadcasting), specify the next destination. 8.
Basic Procedure for Transmissions (Memory Transmission) 7. Press the [ ] key. The machine dials the destination and starts transmission. Registering a Fax Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [New Program]. 4. Press [Names]. 5. Press [Name]. The name entry display appears. 6. Enter the name, and then press [OK]. 7. Press [ ] to display [Title 1], [Title 2] and [Title 3]. 8.
4. Fax 12. Press [Fax Destination]. 13. Enter the fax number using the number keys, and then press [OK]. 14. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". To specify [SUB Code], [SEP Code], or [Sub-add./UUI], press [Adv. Features]. 15. Press [OK]. 16. Press [Exit]. 17. Press [OK]. 18. Press the [User Tools/Counter] key.
Basic Procedure for Transmissions (Memory Transmission) 8. Press [Clear], and then press [OK]. 9. Press [OK]. 10. Press [Exit]. 11. Press [OK]. 12. Press the [User Tools/Counter] key.
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission. • It is recommended that you call the receivers and confirm with them when sending important documents. 1.
Transmitting while Checking Connection to Destination (Immediate Transmission) Sending Originals Using the Exposure Glass (Immediate Transmission) 1. Press [Immed. TX]. 2. Place the first page face down on the exposure glass. 3. Specify a destination. 4. Make the scan settings you require. 5. Press the [Start] key. 6. Place the next original on the exposure glass within 10 seconds when you send multiple originals, and then repeat steps 4 and 5. Repeat this step for each page. 7. Press the [ ] key.
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. 1. Press the [Reset] key. CMK001 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned. 1. Press the [Stop] key. CMK002 2. Press [Cancel Scan.] or [Cancel TX].
Canceling a Transmission Canceling a Transmission After the Original Is Scanned (While a Transmission Is in Progress) Use this procedure to delete a file that is being sent after the original is scanned. All the scanned data is deleted from memory. 1. Press the [Stop] key. CMK002 You can also press [Comm. Status/Print], and then [Check/Stop Transmission File]. 2. Press [Standby File List]. 3. Select the file you want to cancel. If the desired file is not shown, press [ ] or [ ] to find it. 4.
4. Fax 1. Press [Comm. Status/Print]. 2. Press [Check/Stop Transmission File]. 3. Press [Display File List]. 4. Select the file you want to cancel. If the desired file is not shown, press [ ] or [ ] to find it. 5. Press [Cancel TX]. To cancel another file, repeat steps 4 through 5. 6. Press [OK]. 7. Press [Exit] three times.
Sending at a Specific Time (Send Later) Sending at a Specific Time (Send Later) Using this function, you can instruct the machine to delay transmission of your fax document until a specified later time. This allows you to take advantage of off-peak telephone charges without having to be by the machine at the time. Use Memory Transmission for this function. Immediate Transmission is not possible. • If the machine is switched off for about 12 hours, all fax documents stored in memory are lost.
4. Fax Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine. A user name can be selected from the Address Book or entered manually. File Name You can specify a name for a stored document.
Storing a Document 5. Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password using the number keys, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 6. Press [OK] twice.
4. Fax 1. Press [Send Settings]. 2. Press [ ] four times, and then press [Select Stored File]. 3. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [File Name] to place the documents in alphabetical order. • Press [Date] to place the documents in order of programmed date. • Press [Queue] to arrange the order of the documents to be sent. To view details about stored documents, press [Details].
Printing the Journal Manually Printing the Journal Manually To print the Journal manually, select the printing method: "All", "Print per File No.", or "Print per User". All Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders. 1. Press [Comm. Status/Print]. 2. Press [Print Journal]. 3. Select the printing method. 4.
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5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set. When the machine is connected to a client computer via parallel connection, the printer port is set to [LPT1].
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users. 1. On the [Start] menu, click [Devices and Printers]. 2.
Standard Printing Standard Printing • The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete. In this case, check if the document was printed. When Using the PCL 6 Printer Driver 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2.
5. Print Locked Print Sending a Locked Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Locked Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box, and then enter a password in the "Password:" box. 7. Click [OK]. 8. Change any other print settings if necessary. 9. Click [OK]. 10.
Locked Print 2. Press the [Print Jobs] tab. 3. Press [Locked Jobs]. 4. Select the files you want to print. You can select all the Locked Print files at once by pressing [All Jobs] after selecting a file. 5. Press [Print]. 6. Enter the password using the number keys, and then press [OK]. 7. To change the print settings of the document, press [Det.Settings]. 8. Enter the number of copies using the number keys if necessary, and then press [Resume Prt.].
5. Print Hold Print Sending a Hold Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, click [Hold Print]. 5. Click [Details...]. 6. Enter a User ID in the "User ID:" box. You can optionally set a file name of a Hold Print file. 7.
Hold Print 2. Press the [Print Jobs] tab. 3. Press [Hold Jobs]. 4. Select the files you want to print. You can select all the Hold Print files at once by pressing [All Jobs] after selecting a file. 5. Press [Print]. 6. To change the print settings of the document, press [Det.Settings]. 7. Enter the number of copies using the number keys if necessary, and then press [Resume Prt.].
5. Print Stored Print Sending a Stored Print File 1. Click the WordPad menu button in the upper left corner of the window, and then click [Print]. 2. In the "Select Printer" list, select the printer you want to use. 3. Click [Preferences]. 4. In the "Job Type:" list, select the print method to be used for Stored Print files. You can select four methods of Stored Print: To use the Stored Print (Shared) and Store and Print (Shared) functions, authentication must be enabled beforehand.
Stored Print Printing a Stored Print File Using the Control Panel • The stored documents are not deleted even after the printing has been completed. For the procedure to delete the documents, see "Deleting Stored Print files", Print . 1. Press the [Home] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen. CMR612 2. Press the [Print Jobs] tab. 3. Press [Stored Jobs]. 4. Select the files you want to print.
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6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer. Also refer to "Registering Folders", Connecting the Machine/ System Settings , and register the address of the destination computer to the address book. 1.
6. Scan • Press [Original], and then press [2 Sided]. • Press [Send Settings]. Select [Type of Original], and then press [Full Colour]. • Press [Send Settings]. Select [File Type], and then press [PDF]. 6. Specify the destination. You can specify multiple destinations. 7. Press the [Start] key.
Basic Procedure When Using Scan to Folder • If "Everyone" is left selected in step 6, the created shared folder will be accessible by all users. This is a security risk, so we recommend that you give access rights only to specific users. Use the following procedure to remove "Everyone" and specify user access rights. 1. Create a folder, just as you would create a normal folder, in a location of your choice on the computer. 2. Right-click the folder, and then click [Properties].
6. Scan 7. In the [Select Users or Groups] window, click [OK]. 8. In the [Groups or user names:] list, select a group or user, and then, in the [Allow] column of the permissions list, select either the [Full Control] or [Change] check box. 9. Press [OK] twice. Registering an SMB Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [New Program]. 4. Press [Names]. 5. Press [Name]. The name entry display appears. 6. Enter the name, and then press [OK]. 7.
Basic Procedure When Using Scan to Folder 11. Press [Auth. Info]. 12. Press [Folder Authentication]. 13. Press [Specify Other Auth. Info]. When [Do not Specify] is selected, the SMB User Name and SMB Password that you have specified in [Default User Name/Password (Send)] of File Transfer settings are applied. 14. Press [Change] under "Login User Name". 15. Enter the login user name of the destination computer, and then press [OK]. 16. Press [Change] under "Login Password". 17.
6. Scan 27. Press [OK] three times. 28. Press the [User Tools/Counter] key. Locating the SMB folder manually 1. Press [Enter] under "Path". 2. Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share. If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.
Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK] four times. Deleting an SMB Registered Folder 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [Change]. 4. Press [Folder]. 5. Select the name whose folder you want to delete. Press the name key, or enter the registered number using the number keys.
6. Scan 2. Press [SMB]. 3. Press [Enter] in [Destination]. 4. Press [Enter] on the right side of the path field. 5. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user 6. Press [OK]. 7. Depending on the destination setting, enter the user name for logging in to the computer. Press [Enter] to the right of the user name field to display the soft keyboard. 8.
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CMR612 2. Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key. 3. Press the [Email] tab. 4. Place originals. 5. If necessary, select [Send Settings] or [Original], and specify scan settings according to the original you want to scan.
6. Scan 8. To use the Message Disposition Notification function, select [Send Settings], press [ ] four times, and then press [Reception Notice]. If you select [Reception Notice], the selected e-mail sender will receive e-mail notification when the e-mail recipient has opened the e-mail. 9. Press the [Start] key. Registering an E-mail Destination 1. Press the [User Tools/Counter] key. 2. Press [Address Book Mangmnt]. 3. Press [New Program]. 4. Press [Names]. 5. Press [Name].
Basic Procedure for Sending Scan Files by E-mail 12. Press [Email Address]. 13. Enter the e-mail address. 14. Press [OK]. 15. Press [Use Email Address for], and then select [Email/Internet Fax Dest.] or [Internet Fax Destination Only]. If [Email/Internet Fax Dest.] is specified, registered e-mail addresses appear in both the internet fax address display and E-mail address display on the fax function screen, and in the address display on the scanner function screen.
6. Scan 4. Press [Email]. 5. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination. 6. Press [Email]. 7. Press [Email Address]. 8. Press [Delete All], and then press [OK]. 9. Press [Exit]. 10. Press [OK]. 11. Press the [User Tools/Counter] key. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2.
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
6. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password Press [Password], enter a password, and then press [OK]. Re-enter the password for confirmation, and then press [OK]. 8. Press [OK] twice. 9. If necessary, press [Send Settings] or [Original] to configure settings for resolution and scan size.
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a removable memory device. You can select one of the following file types: • Single Page: [PDF], [High Compress.
6. Scan Specifying Send Settings 1. Press [Send Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK].
7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. • A document accessed with a correct password remains selected even after operations are complete, and it can be accessed by other users.
7. Document Server 1. Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the [Home] screen. CMR612 2. Press [To Scanning Scrn.]. 3. Press [User Name]. 4. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 5. Press [File Name]. 6. Enter a file name, and then press [OK]. 7. Press [Password]. 8.
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [2 Sided: Top to Top], [2 Sided: Top to Bottom] • [Sort] • [Margin Adjustment] For details about each function, see Copy/ Document Server . 1. Select a document to be printed. 2. When printing two or more documents at a time, repeat step 1. Up to 30 documents can be printed. 3.
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8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor. • When entering an IPv4 address, do not begin segments with zeros. For example: If the address is "192.168.001.010", you must enter it as "192.168.1.10". 1.
8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the basic information of the machine. 5. Work area Displays the contents of the item selected in the menu area.
Viewing Received Fax Documents Using Web Image Monitor Viewing Received Fax Documents Using Web Image Monitor 1. Start Web Image Monitor. 2. Click [Fax Received File] on the [Print Job/Stored File] menu in the left pane. 3. If you have programmed a user code for the stored reception file, enter the code, and then press [OK]. If the programmed user code was deleted from the Address Book, a message indicating incorrect user code entry appears. If this is the case, reprogram a user code. 4.
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9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Paper Trays • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place. • Check the paper edges are aligned at the right side. • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly.
9. Adding Paper and Toner 2. Press the metal plate down until it clicks. CMS020 3. Square the paper and load it print side up. Do not stack paper over the limit mark. CMS021 4. Carefully slide the paper tray fully in. Loading Paper into Trays 2 and 3 Each paper tray is loaded in the same way. In the following example procedure, paper is loaded into tray 2.
Loading Paper into Paper Trays 1. Carefully pull out the paper tray until it stops. CMS041 2. While pressing down the release lever of the side fence, slide the side fence outward. CMS033 If the paper size that is loaded is 81/4 × 14 or 81/2 × 14, proceed to step 4. 3. While pinching the release levers of the end fence, slide the end fence outward.
9. Adding Paper and Toner 4. Press the metal plate down until it clicks. CMS036 5. Square the paper and load it print side up. Do not stack paper over the limit mark. CMS037 6. Align the back and side fences gently against the paper you loaded. CMS038 7. Carefully slide the paper tray fully in.
Loading Paper into the Bypass Tray Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do not load paper over the limit mark. For the maximum number of sheets you can load, see p.135 "Recommended Paper Sizes and Types". 1. Open the bypass tray. CMS022 2. Push up the release lever. 1 CMS023 1.
9. Adding Paper and Toner CMS024 5. Push down the release lever. A beeping sound will occur after the paper is inserted and the release lever is pushed down. CMS025 • When you use the bypass tray, it is recommended to load the paper in orientation. • When copying from the bypass tray, see "Copying from the Bypass Tray", Copy/ Document Server . When printing from a computer, see p.129 "Settings to Use the Bypass Tray under the Printer Function".
Loading Paper into the Bypass Tray Settings to Use the Bypass Tray under the Printer Function • If you select [Machine Setting(s)] in [Bypass Tray] under [Tray Setting Priority] in [System] of the Printer Features menu, the settings made using the control panel have priority over the printer driver settings. For details, see "System", Print . • The default setting of [Bypass Tray] is [Driver/Command]. • Settings remain valid until they are changed.
9. Adding Paper and Toner • When loading thick paper or OHP transparencies, specify the paper size and the paper type. Setting custom size paper using the control panel 1. Press the [User Tools/Counter] key. CMR633 2. Press [Tray Paper Settings]. 3. Press [ ]. 4. Press [Printer Bypass Paper Size]. 5. Press [Custom Size]. If a custom size is already specified, press [Change]. 6. Press [Vertical]. 7. Enter the size of the paper using the number keys, and then press the [ ] key. 8. Press [Horizontal]. 9.
Loading Paper into the Bypass Tray • When printing onto OHP transparencies, remove printed sheets one by one. 1. Press the [User Tools/Counter] key. CMR633 2. Press [Tray Paper Settings]. 3. Press [ ]. 4. Press [Printer Bypass Paper Size], and then specify the paper size. 5. Press [OK]. 6. Press [Paper Type: Bypass Tray]. 7. Press [Paper Type]. 8. Select the paper type, and then press [OK]. To load thick paper, make sure that [Plain Paper] is selected.
9. Adding Paper and Toner Loading Orientation-Fixed Paper or Two-Sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not print correctly, depending on how the originals and paper are placed. Settings for the User Tools • Copier mode Specify [On] for [Letterhead Setting] in [Input/Output] under the Copier/Docu. Server Features menu, and then place the original and paper as shown below.
Loading Orientation-Fixed Paper or Two-Sided Paper Original orientation Landscape ( ) Exposure glass ADF • Copy • Scanner • Paper orientation • Copier mode Copy side Tray 1 Trays 2 and 3 Bypass tray One-sided Two-sided Unavailable • Printer mode Print side Tray 1 Trays 2 and 3 Bypass tray One-sided Two-sided Unavailable • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer
9. Adding Paper and Toner • If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may be printed facing a different direction. To ensure all paper is output facing the same direction, specify different input trays for one-sided and twosided printing. Note also that two-sided printing must be disabled for the tray specified for one-sided printing.
Recommended Paper Sizes and Types Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use damp or curled paper, a paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed. • When you load OHP transparencies, check the front and back of the sheets, and place them correctly, or a misfeed might occur. • For details about and recommendations concerning thick paper, see p.138 "Thick Paper".
9. Adding Paper and Toner Bypass tray Paper type and weight 60–157 g/m2 (16– 40 lb. Bond) Plain Paper 1–Thick Paper Paper size Paper capacity Select the paper size *1: A4 , A5 , A6 , B5 JIS , B6 JIS , 81/2 × 14 , 81/2 × 13 , 81/2 × 11 , 81/4 × 14 , 81/4 × 13 , 8 × 13 , 71/4 × 101/2 , 51/2 × 81/2 , 16K • Plain Paper 1–Plain Paper 2: 100 sheets • Middle Thick–Thick Paper: *3 60–157 g/m2 (16– 40 lb.
Recommended Paper Sizes and Types Paper Thickness *1 Paper weight Plain Paper 2 81–90 g/m2 (20–24 lb. Bond) Middle Thick 91–105 g/m2 (24–28 lb. Bond) Thick Paper 106–157 g/m2 (28–40 lb. Bond) *1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight. Change the paper weight setting to thinner or thicker. • Certain types of paper produce noise when delivered. This noise does not indicate a problem and print quality is unaffected.
9. Adding Paper and Toner • When copying onto OHP transparencies, see "Copying onto OHP Transparencies", Copy/ Document Server . • When printing on OHP transparencies from the computer, see p.130 "Setting thick paper or OHP transparencies using the control panel". • Fan OHP transparencies thoroughly whenever you use them. This prevents OHP transparencies from sticking together, and from feeding incorrectly. • Remove copied or printed sheets one by one.
Recommended Paper Sizes and Types • Even if thick paper is loaded as described above, normal operations and print quality might still not be possible, depending on the paper type. • Prints might have prominent vertical creases. • Prints might be noticeably curled. Flatten out prints if they are creased or curled. Envelopes This section gives you various details about and recommendations concerning envelopes. • Do not use window envelopes.
9. Adding Paper and Toner When loading envelopes, specify the envelope type and thickness. For details, see p.68 "Copying onto Envelopes".
Recommended Paper Sizes and Types • Depending on the environment, copying or printing on envelopes may wrinkle them even if they are recommended. • Certain types of envelopes might come out creased, dirtied, or misprinted. If you are printing a solid color on an envelope, lines may appear where the overlapped edges of the envelope make it thicker.
9. Adding Paper and Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame. • Do not store toner (new or used) or toner containers anywhere near naked flames. Doing so risks fire and burns. Toner will ignite on contact with naked flame.
Adding Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your skin. If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
9. Adding Paper and Toner • If number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200, communication is not possible. 1. Make sure the machine is in facsimile or scanner mode. 2. Perform transmission operation. The error message disappears. • Any reports are not printed. Disposing of Used Toner This section describes what to do with used toner. Toner cannot be re-used.
10. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator : Paper Misfeed indicator Status Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . : Original Misfeed indicator Appears when an original misfeed occurs.
10. Troubleshooting When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen 1 2 3 4 CNY002 1. [Mac/ApliStat] tab Indicates the status of the machine and each function. 2. Status icons Each icon that can be displayed is described below: : The function is performing a job.
When an Indicator for the [Check Status] Key Is Lit Problem Causes Solutions Documents and reports do not print out. The paper output tray is full. Remove the prints from the tray. Documents and reports do not print out. There is no paper left. Load paper. For details about loading paper, see "Loading Paper", Paper Specifications and Adding Paper . An error has occurred. A function which has the status "Error Occurred" in the [Check Status] screen is defective.
10. Troubleshooting Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input accepted. A control panel or screen key was pressed. Short, then long beep Panel/screen input rejected. An invalid key was pressed on the control panel or screen, or the entered password was incorrect.
When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem The [Facsimile] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is turned on using the main power switch. Causes Solutions Functions other than the copier function are not yet ready.
10. Troubleshooting Problem "Please wait." appears. Causes This message appears when the machine is warming up. Solutions • Wait until the message disappears. Do not turn off the main power switch while the message is displayed. • If the machine does not get ready in five minutes, contact your service representative. "Please wait." appears. This message appears when you change the toner cartridge. • Wait until the message disappears.
When You Have Problems Operating the Machine Problem "You do not have the privileges to use this function." continues to be displayed even though you have entered a valid user name. An error message remains, even if misfed paper is removed. Causes Solutions The logged in user name For details about how to set does not have permission for permissions, see Security Guide the selected function. • When a misfeed message appears, it remains until you open and close the cover as required. .
10. Troubleshooting Problem Misfeeds occur frequently. Causes Copy paper size setting is not correct. Solutions • Remove misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • Set the proper paper size. For details about specifying paper size with the control panel, see "Changing Paper Size Settings", Paper Specifications and Adding Paper . 152 Cannot print in duplex mode. You have selected a paper tray that is not set for duplex printing.
When You Have Problems Operating the Machine Problem Causes Solutions An error has occurred when the Address Book is changed from the display panel or Web Image Monitor. The Address Book cannot be Wait a while, and then retry the changed while deleting the operation. multiple stored documents. Cannot use Web Image Monitor to print documents stored in Document Server. When print volume limits are specified, users cannot print beyond their print volume limit.
10. Troubleshooting When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy/Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see p.135 "Recommended Paper Sizes and Types". • For messages that are not listed here, see p.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Maximum number of sets is n." The number of copies exceeds the maximum copy quantity. You can change the maximum copy quantity from [Max. Copy Quantity] in [General Features] under [Copier/ Doc. Srvr. Featr.]. For details about Max. Copy Quantity, see "General Features", Copy/ Document Server . "Orig. scanned for diffrnt fnctn.
10. Troubleshooting When the memory becomes full while using the copy/document server function Message Causes Solutions "Memory is full. nn originals have been scanned. Press [Print] to copy scanned originals." The scanned originals exceed the number of pages that can be stored in memory. • Press [Print] to copy scanned originals and cancel the scanning data. "nn" in the message represents a changeable number. "Press [Continue] to scan and copy remaining originals.
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." [13-10] Causes The alias telephone number you entered is already registered on the gatekeeper by another device. Solutions • Check that the correct alias phone number is listed in [H.323 Settings] of [Facsimile Features]. For details about H.323 Settings, see "Initial Settings", Fax . • For details about network problems, contact your administrator. "Check whether there are any network problems.
10. Troubleshooting Message "Check whether there are any network problems." [13-25] Causes Solutions In [Effective Protocol], the IP address is not enabled, or an incorrect IP address has been registered. • Check that "IPv4" in [Effective Protocol] is set to "Active" in [System Settings]. For details about Effective Protocol, see "Interface Settings", Connecting the Machine/ System Settings . • Check that the correct IPv4 address is specified for the machine in [System Settings].
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." [14-01] Causes Solutions The DNS server, SMTP server, or folder specified for transfer to was not found, or the destination for Internet Fax around (not through) the SMTP server could not be found. • Check that the following settings in [System Settings] are listed correctly.
10. Troubleshooting Message "Check whether there are any network problems." [14-09] Causes Solutions E-mail transmission was refused by SMTP authentication, POP before SMTP authentication, or login authentication of the computer in which the folder for transfer is specified. • Check that User Name and Password for the following settings in [System Settings] are listed correctly.
When Messages Are Displayed on the Control Panel Message "Check whether there are any network problems." Causes No POP3/IMAP4 server address is registered. [15-01] Solutions • Check that the correct Server Name or Server Address is listed in [POP3/IMAP4 Settings] of [System Settings]. For details about POP3/IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings . • For details about network problems, contact your administrator. "Check whether there are any network problems.
10. Troubleshooting Message "Check whether there are any network problems." Causes Cannot find the DNS server or POP3/IMAP4 server. [15-11] Solutions • Check that the following settings in [System Settings] are listed correctly. • IP address of the DNS Server • the server name or IP address of the POP3/ IMAP4 server • the port number of the POP3/IMAP4 server • Reception Protocol For details about these settings, see "Interface Settings" or "File Transfer", Connecting the Machine/ System Settings .
When Messages Are Displayed on the Control Panel Message Causes Solutions "Connection with LDAP server has failed. Check the server status." A network error has occurred and connection has failed. Try the operation again. If the message is still shown, the network may be busy. "Error occurred, and transmission was cancelled." "Exceeded max. number to display. Max. No.: n" (A figure is placed at n.) "Exceeded time limit for LDAP server search. Check the server status.
10. Troubleshooting Message 164 Causes Solutions "Functional problem occurred. Stopped processing." The main power switch was turned off while the machine was receiving a document by Internet Fax. Even if you turn the main power switch back on immediately, depending on the mail server, the machine might not be able to resume reception of the Internet Fax if the timeout period has not expired. Wait until the mail server's timeout period has expired, and then resume reception of the Internet Fax.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Some page(s) are almost blank. To cancel press the Stop key." The first page of the document is almost blank. The original's blank side might have been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax . "The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted.
10. Troubleshooting Message Causes Solutions "The program contains a destination(s) with a certificate that is not currently valid. The destination(s) cannot be recalled." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . "The specified destination for Email TX Result, which is registered to the program, has a certificate that is not currently valid.
When Messages Are Displayed on the Control Panel Message Causes Solutions "The program contains a destination(s) that does not have a certificate." There is no user certificate (destination certificate). For details about the user certificate (destination certificate), see Security Guide . "The specified destination for Email TX Result, which is registered to the program, has no certificate for encryption." There is no user certificate (destination certificate).
10. Troubleshooting Message Causes Solutions "XXX cannot be recalled because there is a problem with the device certificate used for the S/MIME signature." There is no device certificate (S/MIME), or the certificate is invalid. For details about the device certificate (S/MIME), see Security Guide . "The PDF Digital Signature's device certificate is not currently valid. The email destination(s) which is registered to the program cannot be recalled.
When Messages Are Displayed on the Control Panel • If "Check whether there are any network problems." appears, the machine is not correctly connected to the network or the settings of the machine are not correct. If you do not need to connect to a network, you can specify the setting so this message is not displayed, and then the [Check Status] key no longer lights. For details about how to do this, see "Parameter Settings", Fax .
10. Troubleshooting Message Status "Offline" The machine is offline. "Please wait." This message might appear for a second or two while the machine is preparing, performing initial adjustments, or adding toner. Wait a while. "Printing..." The machine is printing. Wait a while. "Ready" This is the default ready message. The machine is ready for use. No action is required. "Resetting job..." The machine is resetting the print job. Wait until "Ready" appears on the display panel. "Setting change..
When Messages Are Displayed on the Control Panel Message "Cannot connect with the Bluetooth interface. Check the Bluetooth interface." Causes Solutions • The Bluetooth interface unit was installed while the machine was turned on. Turn off the main power switch, and then confirm that the Bluetooth interface unit was installed correctly. And then, turn on the main power • The Bluetooth interface switch again.
10. Troubleshooting Message "Hardware Problem: Wireless Card" (A "wireless LAN board" or "Bluetooth interface unit" is referred to as a "wireless card".) "Out of paper in n. Load paper of the following size and type. To cancel the current job, press [Job Reset]." Causes Solutions • The Bluetooth interface unit was connected while the machine was turned on. Turn off the main power switch, and then confirm the Bluetooth interface unit is inserted correctly. And then, turn on the main power switch again.
When Messages Are Displayed on the Control Panel Message Causes Solutions The machine has detected a Bluetooth failure, or it could not detect a Bluetooth unit. It may be incorrectly installed. Check that the Bluetooth unit is installed properly, or contact your service representative. "The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted." You have tried to delete files without the authority to do so.
10. Troubleshooting Message Causes Solutions "Exceeded the limit value for total data size of the selected files. Cannot select more files." • The size of the selected file exceeds 1 GB. Files or groups of files larger than 1 GB cannot be printed. • The total size of the selected files exceeds 1 GB. • When the total size of the multiple files that are selected exceeds 1 GB, select files separately.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Address Book is currently in use by another function. Authentication has failed." The machine currently cannot perform authentication because the Address Book is being used by another function. Wait a while, and then retry the operation. "Unauthorized Copy Prevention error occurred. Job cancelled." You tried to store a file in the Document Server when [Unauthorized Copy Prevention] was specified.
10. Troubleshooting Message Causes Solutions "Classification Code is incorrect." The classification code is not supported with the printer driver. Select Optional for classification code. For details about how to specify classification code settings, see "Configuring Classification Codes", Print . "Collate has been cancelled." Collate was canceled. Turn off the main power switch, and then back on again. If the message appears again, contact your service representative.
When Messages Are Displayed on the Control Panel Message "Document Server is not available to use. Cannot store." Causes You cannot use the Document Server function. Solutions • For details about using Document Server function, contact your administrator. • For details about how to set permissions, see Security Guide . "Duplex has been cancelled." Duplex printing was canceled. • Select the proper paper size for the duplex function.
10. Troubleshooting Message 178 Causes Solutions "Exceeded max. number of files. (Auto)" While using the error job store function to store Normal Print jobs as Hold Print files, the maximum file capacity for file storage or Hold Print file management (automatic) was exceeded. Delete Hold Print files (automatic) or unneeded files stored in the machine. "Exceeded max. number of pages of Document Server. Cannot store." The maximum page capacity of the Document Server was exceeded.
When Messages Are Displayed on the Control Panel Message "HDD is full." Causes The hard disk became full while printing a Sample Print, Locked Print, Hold Print, or Stored Print file. Solutions • Delete unneeded files stored in the machine. • Reduce the data size of the Sample Print, Locked Print, Hold Print, or Stored Print file. "HDD is full." When printing with the PostScript 3 printer driver, the hard disk capacity for fonts and forms has been exceeded. "HDD is full.
10. Troubleshooting Message "Insufficient Memory" Causes A memory allocation error occurred. Solutions PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. PCL 6 On the printer driver's [Detailed Settings] tab, click [Print Quality] in "Menu:", and then select [Raster] in the "Vector/Raster:" list. In some cases, it will take a long time to complete a print job.
When Messages Are Displayed on the Control Panel Message Causes Solutions "The selected paper size is not supported. This job has been cancelled." Job Reset is automatically performed if the specified paper size is incorrect. Specify the correct paper size, and then print the file again. "Sending data failed." The machine received a command to stop transmission from the printer driver. Check if the computer is working correctly.
10. Troubleshooting Messages during Direct print from a removable memory device Message "99: Error" Causes Solutions This data cannot be printed. The specified data is either corrupt or not supported by the Direct printing function from removable memory devices. Check that the data is valid. For details about the kinds of data supported by the Direct printing function from removable memory devices, see "Direct Printing from a Removable Memory Device", Print .
When Messages Are Displayed on the Control Panel Message Causes Solutions "Connection with the The destination computer destination has failed. Check name or folder name is the settings. Entered path invalid. name might be incorrect, or firewall and security settings might be blocking network connectivity." Check whether the computer name and the folder name for the destination are correct. "Connection with the destination has failed. Check the settings.
10. Troubleshooting Message "Cannot write on the memory storage device. Check the memory storage device and machine settings." Causes The memory device is faulty, or the file name contains a character that cannot be used. Solutions • Check to see if the memory device is defective. • Check the memory device. It might be unformatted, or its format might be incompatible with this machine. • Check the file name set at the time of scanning.
When Messages Are Displayed on the Control Panel Message "The data could not be sent because the PC timed out before it was sent." Causes A time out occurred when using WSD Scanner. Time outs occur when too much time passes between scanning an original and sending its data. The followings are likely causes of time outs: • Too many originals per set. Solutions • Reduce the number of originals, and then scan again. • Remove any misfed original, and then scan again.
10. Troubleshooting Message Causes Solutions "Exceeded max. data capacity. Check the scanning resolution, then press the Start key again." The scanned data exceeded maximum data capacity. Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. For details about the settings for scan function, see "Relationship between Resolution and Scan Size", Scan . "Exceeded max. data capacity. Check resolution, then reset n orig.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file?" The file being stored has Specify whether to store the data or exceeded the maximum not. Scan the pages that were not number of pages for one file. scanned, and then store them as a new file. For details about storing files, see "Storing and Saving the Scanned Documents", Scan . "Exceeded max. number of standby files.
10. Troubleshooting Message "Exceeded time limit for LDAP server search. Check the server status." Causes A network error has occurred and connection has failed. Solutions • Try the operation again. If the message is still shown, the network may be busy. • Check that the correct settings for LDAP server are listed in [Administrator Tools] of [System Settings]. For details about LDAP server, see "Programming the LDAP server", Connecting the Machine/ System Settings .
When Messages Are Displayed on the Control Panel Message Causes Solutions "Memory is full. Press [Write] to write the current scanned data to the memory storage device, or press [Cancel] to delete." The scan could not be completed because there was insufficient hard disk memory at the time of saving to the memory device. Select whether or not to save the scanned document to the memory device. "Memory is full. Scanning has been cancelled.
10. Troubleshooting Message 190 Causes Solutions "Scanner journal full. Cannot send data. Delete scan.journals in Scan.Features." "Print & Delete Scanner Journal" in [Scanner Features] is set to [Do not Print: Disable Send], and Scanner Journal is full. Print or delete Scanner Journal. For details about printing or deleting Scanner Journal, see "General Settings", Scan . "Selected file is currently in use. File name cannot be changed.
When Messages Are Displayed on the Control Panel Message Causes Solutions "Some invalid destination(s) contained. Do you want to select only valid destination(s)?" The specified group contains In the message that appears at each e-mail destinations and Scan transmission, press [Select]. to Folder destinations, either of which are incompatible with the specified transmission method. "Some of selected files are currently in use. They could not be deleted.
10. Troubleshooting Message 192 Causes Solutions "The number of destinations that can be specified at the same time is as shown above." The e-mail has too many destinations. Split the destinations into two or more groups. "The selected file(s) contained file(s) without access privileges. Only file(s) with access privileges will be deleted." You have tried to delete files without the authority to do so.
When Messages Are Displayed on the Control Panel Message "Updating the destination list has failed. Try again?" Causes A network error has occurred. Solutions • Check whether the server is connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. • If you are using anti-virus software, add the program to the exclusion list in the application settings.
10. Troubleshooting Message Solutions "You do not have the privileges to use this function." The logged in user name For details about how to set does not have permission for permissions, see Security Guide the selected function. "Exceeded max. data capacity. Check the resolution and the ratio and then press the Start key again." The data being scanned is too large for the scale ratio specified in [Specify Size]. Reduce the resolution or [Specify Size] value, and then try to scan the original again.
When Messages Are Displayed on the Control Panel Message "XXX cannot be YYY because the Digital Signature's device certificate is not currently valid." Causes Solutions The device certificate (PDF with digital signature) has expired. A new device certificate (PDF with digital signature) must be installed. For details about how to install a device certificate (PDF with digital signature), see Security Guide . "The Digital Signature's device certificate is invalid. The file cannot be sent.
10. Troubleshooting Message 196 Causes Solutions "Transmission cannot be performed because the certificate used for the S/ MIME signature is not currently valid." The device certificate (S/ MIME) has expired. A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/ MIME), see Security Guide . "The destination cannot be selected because its certificate is not currently valid." The user certificate (destination certificate) has expired.
When Messages Are Displayed on Your Computer Screen When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message. Message Causes Solutions "Any of Login User Name, Login Password or Driver Encryption Key is incorrect.
10. Troubleshooting Message "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." Causes The machine is not connected to the network correctly. ("XXX" and "YYY" indicate scanner names.) Solutions • Check that the previously used scanner is connected to the network correctly. • Cancel the personal firewall of the client computer. For details about firewall, see Windows Help. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol.
When Messages Are Displayed on Your Computer Screen Message "Error has occurred in the scanner driver." Causes Solutions An error has occurred in the driver. • Check whether the network cable is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. "Error has occurred in the scanner.
10. Troubleshooting Message Causes "Insufficient memory. Reduce Scanner memory is the scanning area." insufficient. Solutions • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may also be due to the following causes: • Scanning cannot be performed if large values are set for brightness when using halftone or high resolution.
When Messages Are Displayed on Your Computer Screen Message "Scanner is in use for other function. Please wait." Causes A function of the machine other than the Scanner function is being used such as the Copier function. Solutions • Wait for a while, and then reconnect. • Cancel the job that is being processed. For example, press [Exit], and then press the [Home] key. Next, press the [Copier] icon on the [Home] screen, and then press the [Stop] key.
10. Troubleshooting Message "Scanner is not available. Check the scanner connection status." 202 Causes Network communication is not available because the machine's IP address could not be obtained from the host name. If only "IPv6" is set to [Active], the IPv6 address might not be obtained. Solutions • Check whether the machine's host name is specified in the Network Connection Tool. For the WIA driver, check the [Network Connection] tab in the properties.
11. Appendix This chapter describes the trademarks. Trademarks Adobe, Acrobat, PostScript, PostScript 3, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license.
11.
INDEX 2 Sided Print.............................................................9 A Address book 11, 75, 76, 102, 104, 105, 108, 109 ADF...........................................8, 25, 28, 31, 33, 54 Authentication screen............................................50 Auto Document Feeder...........8, 25, 28, 31, 33, 54 Auto Reduce/Enlarge....................................14, 57 B Beep alert............................................................148 Bypass tray................................
Login/Logout key..................................................36 Logout key..............................................................36 Lower right cover......................................27, 29, 32 M Main power indicator...........................................36 Main power switch............................26, 28, 31, 48 Media access lamp...............................................37 Media slots............................................................37 Memory...........................
Turning on the power............................................48 Two-Sided Combine.............................................64 Two-sided paper.................................................132 U Unauthorized copy prevention............................24 Used toner...........................................................144 User code authentication......................................50 User Tools key.......................................................36 User Tools/Counter key...................
MEMO 208 EN GB EN US EN AU D127
© 2011
EN GB EN US EN AU D127-7500