Service manual

WHAT IS COVERED?

This Warranty covers any defects in materials or workmanship when the product is installed and

operated according to Rinnai installation instructions, subject to the terms within this limited warranty

document. This Warranty applies only to products that are installed by a registered gas engineer.

Improper installation may void this Warranty. This Warranty extends to the original purchaser and

subsequent owners, but only while the product remains at the site of the original installation. This

Warranty only extends through the first installation of the product and terminates if the product is moved

or reinstalled at a new location.

WHAT WILL RINNAI DO?

Rinnai will repair or replace the product or any part or component that is defective in materials or

workmanship, except as set forth below: All repairs must be performed using genuine Rinnai parts. All

repairs or replacements must be performed by a registered gas engineer. Replacement of the product or

replacement of the heat exchanger may only be authorised by Rinnai. Rinnai does not authorise any

person or company to assume for it any obligation or liability in connection with the replacement of a

product or heat exchanger. If Rinnai determines that repair of a product is not possible, Rinnai will

replace the product with a comparable product, at Rinnai’s discretion. If a component or product

returned to Rinnai is found to be free of defects in material or workmanship, or damaged by improper

installation the warranty claim may be denied.

HOW DO I GET SERVICE?

Contact your supplier or Rinnai UK.

Proof of date of purchase is required to obtain warranty service. You can show proof of purchase with a

dated invoice or by completing and returning the enclosed Warranty registration card.

Receipt of warranty registration by Rinnai will constitute proof-of-purchase for this product. However,

Warranty registration is not necessary in order to validate this Warranty.

WHAT IS NOT COVERED?

This Warranty does not cover any failures or operating difficulties due to accident, abuse, misuse,

alteration, misapplication, acts of God, improper installation, improper maintenance or service,

inadequate water quality, scale buildup, freeze damage or for any other causes other than defects in

materials or workmanship. This warranty does not apply to any product whose serial number or

manufacture date has been defaced.

This Warranty does not cover any product when used as a pool or spa heater.

Rinnai is not liable for any special, incidental, indirect or consequential damages that may arise,

including damage to person or property, loss of use, failure to install drain pan under unit, or

inconvenience.

This warranty does not effect your statutory rights as defined in the UK.

UK WARRANTY