Installation guide
48 | Rinnai Continuous Flow Water Heating Specication Guide 02-13
Appendix 1: Limited warranty
This warranty is applicable to all Rinnai continuous flow water heaters manufactured from 2010 onwards
(serial number 09.12-xxxxxx). All terms of the warranty are effective from the date of installation.
Rinnai warranty summary: Continuous flow water heaters
Rinnai continuous flow
water heater
Application Heat exchanger All other parts
Parts Labour Parts Labour
White domestic models Domestic WITHOUT a Rinnai
controller
10 years pro rata 3 years 3 years 3 years
Domestic WITH a Rinnai
controller
12 years pro rata 3 years 5 years 3 years
Commercial 1,500 hours or 1
year*
1,500 hours or 1
year*
1,500 hours or 1
year*
1,500 hours or 1
year*
Silver commercial
models
Domestic WITHOUT a Rinnai
controller
12 years pro rata 3 years 5 years 3 years
Commercial 5,000 hours or 3
years pro rata*
1,500 hours or 1
year*
1,500 hours or 1
year*
1,500 hours or 1
year*
* Whichever comes first
Domestic vs commercial applications
A domestic application is defined as an installation where a continuous flow unit is set to
55 °C
1
or lower, delivering hot water to a single residential dwelling (not used for commercial purposes
2
).
All other installations are defined as commercial applications.
For constant use applications such as, underfloor heating, circulating ring mains, spa pools (but not limited to),
the water heater must be sized and installed according to written guidelines from Rinnai.
1
A solar installation using a Rinnai continuous flow unit in a single residential dwelling is considered a domestic application.
2
Examples of a commercial application in a domestic dwelling; hair salon, catering kitchen, motel, communal care facility etc.