Replacement Part List

28
10 REMOTE ACCESS
The “Remote Access” utility enables remote access to your mower by an authorized Robomow service provider, using your
mobile device as an intermediator. This means that from one side, your mobile device is connected to your mower via the
regular BLE connection. And from the other side, it is connected to the service station via a 3G or WiFi connection. In this way
there is a direct link between the service station and your mower.
During such a Remote Access session, your mobile device serves as a communication pipe. Therefore, no personal data or
other applications on your mobile device can be accessed or harmed by the Remote Access utility.
Connection status of the two links:
• “Mower<->Phone”
• “Phone<->Service Station”
Can be one of the following:
“Disconnected”
“Connected”
Remote Access
Cancel
Connection status:
State: Disconnected
Duration: 00:00:00
Bytes sent: 00
Bytes received: 00
Waiting for incoming
connections…
Serial number of the mower
Connection state:
• “Connected” in green
• “Disconnected” in red
Spinner showing current
action:
• “Waiting for incoming
connections…”
• “Establishing Remote
Session…”
Etc.
Cancel/Disconnect/Stop
button
10.1 ESTABLISHING A REMOTE ACCESS SESSION
1. Open the Robomow App and connect to your mower.
2. Make sure there is an Internet connection available on your mobile device.
3. Navigate to Main Menu  Support  Remote Access. The “mower-phone” link should be green (connected). This
indicates that the utility is in a state of accepting incoming connections.
Once the connection with the remote service station is successfully established, a safety warning appears, which you must
acknowledge in order to begin the session.