User Manual

32
Troubleshooting
Could your computer have entered Standby (Suspend), Hibernate, or Sleep mode
during playback or recording?
If your computer entered Standby (Suspend), Hibernate, or Sleep mode during playback or
recording, the UM-1G may stop working correctly. Close all software that’s using the UM-1G,
disconnect the UM-1G’s USB cable, and then reconnect it.
If this does not solve the problem, restart your computer.
* If your computer enters standby (suspend), hibernate mode, or sleep mode during playback or
recording, try changing the energy-conservation settings of your computer. For details on how
to change these settings, refer to the owner’s manual of your computer.
Could the USB cable have been disconnected or reconnected during playback or
recording?
If the USB cable is disconnected and reconnected during playback or recording, it may
become impossible to play back or record via the UM-1G. Stop playback or recording, and
then start playback or recording once again. If you are still unable to play back or record, close
all applications that are using the UM-1G, disconnect the UM-1G’s USB cable, and then
reconnect it.
Was a heavy processing load experienced while using the UM-1G, such as accessing
the CD-ROM drive or a network?
If an operation involving a heavy processing load is performed while the UM-1G is in use, it
may not operate correctly. If this occurs, stop playback/recording, and then try resuming
playback/recording. If you are still unable to play back/record, exit all software that use the
UM-1G, disconnect the UM-1G from the computer and then reconnect it.
Operation becomes unstable when the computer is started up with the UM-1G already
connected
Please start up your computer with the UM-1G disconnected, and then connect the UM-1G.
On a computer that uses a USB keyboard, starting up the computer with the UM-1G already
connected may cause operation to become unstable. In this case, start up the computer with
the UM-1G disconnected, and then connect the UM-1G.
Playback or Recording Halts Midway Through, and Then Becomes Impossible
Operating System Becomes Unstable
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