User`s manual
77
Chapter 4 Appendix
4-2 What to Do If
The METAZA Driver Cannot Be Installed
If the driver installation stops partway through or if the wizard does not appear when you use a USB cable to
connect the PC to the machine, follow the appropriate procedure shown below.
Windows 7
1. Use a USB cable to connect the machine and the PC, and then turn the machine on.
2. If the Found New Hardware wizard appears, click [Cancel] to close it. Disconnect any USB cables for printers
other than this machine.
3. On the taskbar, click [Start], and then right-click [Computer]. Click [Properties].
4. Click [Device Manager]. When the User Account Control dialog box appears, click [Continue].
The Device Manager window appears.
5. Click [Show hidden devices] on the View menu.
6. Double-click [Printers] or [Other devices] in the list. Click the model name or [Unknown device], whichever
appears below the item you selected.
7. Click [Delete] on the Action menu.
8. In the Conrm Device Uninstall dialog box, select the "Delete the driver software for this device." Check box,
and then click [OK] to close the device manager.
9. Disconnect the USB cable that is connected to the printer, and then restart Windows.
10. Uninstall the METAZA driver.
See page 78, "Uninstalling the METAZA driver," and follow the procedure for Windows 7 from step 3 to uninstall
the METAZA driver.
11. Follow the procedure on page 72, "To install METAZA driver separately" to install the driver again.
Windows Vista
1. Use a USB cable to connect the machine and the PC, and then turn the machine on.
2. If the Found New Hardware wizard appears, click [Cancel] to close it. Disconnect any USB cables for printers
other than this machine.
3. On the taskbar, click [Start], and then right-click [Computer]. Click [Properties].
4. Click [Device Manager]. When the User Account Control dialog box appears, click [Continue].
The Device Manager window appears.
5. Click [Show hidden devices] on the View menu.
6. Double-click [Printers] or [Other devices] in the list. Click the model name or [Unknown device], whichever
appears below the item you selected.
7. Click [Delete] on the Action menu.
8. In the Conrm Device Uninstall dialog box, select the "Delete the driver software for this device." check box,
and then click [OK] to close the device manager.
9. Disconnect the USB cable that is connected to the printer, and then restart Windows.
10. Uninstall the METAZA driver.
See page 78, "Uninstalling the METAZA Driver," and follow the procedure for Windows Vista from step 3 to
uninstall the METAZA driver.
11. Follow the procedure on page 72, "To install METAZA driver separately" to install the driver again.
Windows XP
1. Use a USB cable to connect the machine and the PC, and then turn the machine on.
2. If the Found New Hardware Wizard appears, click [Finish] to close it. Disconnect any USB cables for printers
other than this machine.