User's Manual

36
° Troubleshooting
Problem Items to check Cause/Action Page
Problems with the piano’s sound
No sound
Is the volume turned down? Raise the volume.
p. 6,
p. 10
Could headphones or an adaptor plug be
inserted in the Phones jack?
If headphones or an adaptor plug are inserted in the
headphones jack, sound is not output from the speakers.
–
If you want sound to be produced from headphones or external speakers, is the device connected correctly?
p. 7,
p. 11
Could the “Local Control” setting be turned
“O”?
In function mode, turn the “Local Control” setting “On.”
p. 34
Pitch of the keyboard or
song is incorrect
Could you have made transpose settings?
In function mode, use the “Keyboard Transpose” and “Song
Transpose” settings to defeat transposition.
p. 32
Is the Master Tune setting appropriate?
When shipped from the factory, the reference pitch is set to
“442.0 Hz.” Check the “Master Tuning” setting of the Piano
Designer function.
p. 25
Is the setting for the Temperament correct?
When shipped from the factory, the tuning is set to “Equal
temperament.” Check the “Temperament” setting of the Piano
Designer function.
p. 25
Is the Single Note Tuning setting
appropriate?
Check the Piano Designer function’s “Single Note settings.”
p. 26
Sounds are heard twice
(doubled) when the
keyboard is played
Could you have specied “Dual Play” which
layers two tones?
In function mode, select “Kbd Mode” and change “Dual” to
“Whole.”
p. 32
Could the piano be connected to an
external sequencer?
If you don’t want the piano to be played from another sound
module, set your music production software’s “soft thru” setting
t o “ O .”
–
If the function mode “Local Control” setting is “On,” turn the
“Local Control” setting “O.”
p. 34
Reverberation remains
even if you defeat the
Ambience eect
This is because an acoustic piano’s sense of depth and resonance is being faithfully simulated, and is not a
malfunction. Even if you turn o the acoustic ambience eects, the distinctive resonance of an acoustic piano
will remain.
–
The sound of the higher
notes suddenly changes
from a certain key
This simulates the characteristics of an acoustic piano, and is not a malfunction.
The sound will change where there is a change in the number of strings per key or a transition from wound
strings to unwound strings.
–
When you press a key,
the sound of a note
you didn’t press is also
faintly heard
In some cases, a note you play might
cause a dierent note (whose frequency
is an integer multiple of the rst note)
to resonate, producing the sensation
that the sound has changed; this is not a
malfunction.
Lower the Piano Designer’s “String Resonance” value, or turn it
o.
p. 26
High-pitched ringing is
heard
If you don’t hear it through headphones:
It may be that the piano has malfunctioned. Please contact your dealer or a Roland customer service center.
If you also hear it through headphones:
To decrease the metallic ringing, adjust the following settings.
•Ambience (p. 20)
•Piano Designer “String Resonance” (p. 26)
–
Low notes sound
wrong, or are buzzy
Could the volume be set to maximum?
If the volume is at the maximum, the sound might be distorted
depending on how you play the piano. If this occurs, lower the
volume.
p. 6,
p. 10
If you also hear it through headphones:
It may be that the piano has malfunctioned. Please contact your dealer or a Roland customer service center.
If you don’t hear it through headphones:
Objects near the piano are resonating because of the high volume of sound coming from the speakers. You
can take the following measures to minimize resonances.
5Keep the volume down.
5Locate the speakers 10–15 cm (4–6 inch) away from walls or other surfaces.
5Move away from the objects that are resonating.
–
The sound is heard
dierently depending
on the tone settings
When using “Dual play” which layers two tones, or “Split play” which produces dierent tones in the left-hand
and right-hand, the sound might be heard dierently depending on the specic combination. For some
combinations, the eect is not applied to the left-hand tone or to tone 2, but this is not a malfunction.
–