Reference Manual
Table Of Contents
- Rosemount 1408H Level Transmitter
- Contents
- 1 Introduction
- 2 Transmitter overview
- 3 Mechanical installation
- 3.1 Safety messages
- 3.2 Installation considerations
- 3.3 Mounting preparations
- 3.4 Mount transmitter on tank
- 4 Electrical installation
- 5 Configuration
- 6 Operation and maintenance
- 7 Service and troubleshooting
- 7.1 Safety messages
- 7.2 Diagnostic messages
- 7.2.1 Device hardware fault – Device exchange
- 7.2.2 General power supply fault – Check availability
- 7.2.3 Device software fault – Check firmware revision
- 7.2.4 Parameter error – Check data sheet and values
- 7.2.5 Short circuit – Check installation
- 7.2.6 Device memory failure – Restore default settings
- 7.2.7 Level measurement lost – Check application
- 7.2.8 Simulation active – Check operational mode
- 7.2.9 Device temperature over-run – Clear source of heat
- 7.2.10 Device temperature under-run – Insulate device
- 7.2.11 Primary supply voltage over-run – Check tolerance
- 7.2.12 Primary supply voltage under-run – Check tolerance
- 7.2.13 Maintenance required - Cleaning
- 7.3 Troubleshooting incorrect level readings
- 7.3.1 Reported level is too high or low
- 7.3.2 Level is stuck in measuring range
- 7.3.3 Level is stuck in full tank
- 7.3.4 Level value drops when close to antenna
- 7.3.5 Measured level fluctuates
- 7.3.6 Measured level is occasionally unstable
- 7.3.7 Lagging of measured level
- 7.3.8 Incorrect level at 100% (20 mA)
- 7.3.9 Incorrect level when product surface is above 50%
- 7.3.10 Dropping of level close to tank bottom
- 7.3.11 Level measurement is lost in an empty tank
- 7.3.12 Alarm mode close to tank bottom
- 7.4 Managing disturbance echoes
- 7.5 Service and troubleshooting tools
- 7.6 Service support
- A Specifications and reference data
- A.1 Performance specifications
- A.2 Functional specifications
- A.3 Physical specifications
- A.4 Dimensional drawings
- B Product certifications
- C Configuration parameters
7.3.11 Level measurement is lost in an empty tank
The transmitter reports "Level measurement lost" in an empty tank after closing the side
manway door.
Figure 7-11: Symptom
A
B
F
C
D
E
A. Level
B. Time
C.
Actual level
D. Reported level
E. Level measurement lost
F. Manway door open
Possible cause
When the manway door is opened inward, it generates a disturbance echo which is
interpreted as the product surface echo. After closing the door, the echo is lost and the
transmitter reports "Level measurement lost". The message is cleared when start filling the
tank.
Recommended actions
• Before opening the manway door, disconnect power to the transmitter.
• After closing, restart the device.
• Move the transmitter to another position.
Related information
Mounting position
Perform a device reset
Service and troubleshooting Reference Manual
September 2020 00809-0100-4480
62 Rosemount 1408H Level Transmitter