Reference Manual
Table Of Contents
- Rosemount 1408H Level Transmitter
- Contents
- 1 Introduction
- 2 Transmitter overview
- 3 Mechanical installation
- 3.1 Safety messages
- 3.2 Installation considerations
- 3.3 Mounting preparations
- 3.4 Mount transmitter on tank
- 4 Electrical installation
- 5 Configuration
- 6 Operation and maintenance
- 7 Service and troubleshooting
- 7.1 Safety messages
- 7.2 Diagnostic messages
- 7.2.1 Device hardware fault – Device exchange
- 7.2.2 General power supply fault – Check availability
- 7.2.3 Device software fault – Check firmware revision
- 7.2.4 Parameter error – Check data sheet and values
- 7.2.5 Short circuit – Check installation
- 7.2.6 Device memory failure – Restore default settings
- 7.2.7 Level measurement lost – Check application
- 7.2.8 Simulation active – Check operational mode
- 7.2.9 Device temperature over-run – Clear source of heat
- 7.2.10 Device temperature under-run – Insulate device
- 7.2.11 Primary supply voltage over-run – Check tolerance
- 7.2.12 Primary supply voltage under-run – Check tolerance
- 7.2.13 Maintenance required - Cleaning
- 7.3 Troubleshooting incorrect level readings
- 7.3.1 Reported level is too high or low
- 7.3.2 Level is stuck in measuring range
- 7.3.3 Level is stuck in full tank
- 7.3.4 Level value drops when close to antenna
- 7.3.5 Measured level fluctuates
- 7.3.6 Measured level is occasionally unstable
- 7.3.7 Lagging of measured level
- 7.3.8 Incorrect level at 100% (20 mA)
- 7.3.9 Incorrect level when product surface is above 50%
- 7.3.10 Dropping of level close to tank bottom
- 7.3.11 Level measurement is lost in an empty tank
- 7.3.12 Alarm mode close to tank bottom
- 7.4 Managing disturbance echoes
- 7.5 Service and troubleshooting tools
- 7.6 Service support
- A Specifications and reference data
- A.1 Performance specifications
- A.2 Functional specifications
- A.3 Physical specifications
- A.4 Dimensional drawings
- B Product certifications
- C Configuration parameters
7.6 Service support
To expedite the return process outside of the United States, contact the nearest Emerson
representative.
Within the United States, call the Emerson Instrument and Valve Response Center using
the 1-800-654-RSMT (7768) toll-free number. This center, available 24 hours a day, will
assist you with any needed information or materials.
The center will ask for product model and serial numbers, and will provide a Return
Material Authorization (RMA) number. The center will also ask for the process material to
which the product was last exposed.
CAUTION
Individuals who handle products exposed to a hazardous substance can avoid injury if they
are informed of and understand the hazard. Returned products must include a copy of the
required Safety Data Sheet (SDS) for each substance.
Emerson Instrument and Valve Response Center representatives will explain the additional
information and procedures necessary to return goods exposed to hazardous substances.
Reference Manual Service and troubleshooting
00809-0100-4480 September 2020
Reference Manual 69