Use and Care Manual

15 — English
TROUBLESHOOTING
IF THESE SOLUTIONS DO NOT SOLVE THE PROBLEM CONTACT YOUR AUTHORIZED SERVICE DEALER.
PROBLEM POSSIBLE CAUSE SOLUTION
Handle not in position. Handle locks not locked. Lock upper and lower handle locks.
Mower not starting. Start key needs to be reset.
Battery packs need to be reset.
Battery is low in charge or power supply
not connected.
Remove and reinstall start key.
Remove and reinstall battery packs.
Charge the battery or connect to power
supply.
Mower cutting grass unevenly. Lawn is rough or cutting height not set
properly.
Adjust the cutting height.
Mower not mulching properly. Wet grass clippings sticking to the
underside of the deck.
Wait until the grass dries before mowing.
Mower hard to push. High grass, rear of mower housing
and blade dragging in heavy grass, or
cutting height too low.
Raise cutting height.
Mower not bagging properly. Cutting height set too low. Raise cutting height.
Mower vibrating at higher speed. Blade is unbalanced, excessively or
unevenly worn.
Bent motor shaft.
Replace the blade.
Stop the motor, remove start key and
battery or disconnect power supply.
Inspect for damage. Have repaired by
an authorized service center before
restarting.
Motor stops while cutting. Cutting height set too low. Raise the cutting height.
Before storage, wipe any dirt or debris from the battery
area.
Turn mower on its side and clean grass clippings that
have accumulated on the underside of the mower deck.
Wipe the mower clean with a dry cloth.
Check all nuts, bolts, knobs, screws, fasteners, etc., for
tightness.
Inspect moving parts for damage, breakage, and wear.
Have repairs made on any damaged or missing parts.
Check blade for damage, uneven, or excessive wear and
replace blade if these conditions exist.
Lower the handle assembly as described earlier in this
manual.
Store mower indoors in a clean, dry place out of the reach
of children.
Do not store near corrosive materials such as fertilizer or
rock salt.
MAINTENANCE