User Manual

English 53
Troubleshooting
Problem Cause Action
Food does not
bake or roast
properly in the
oven.
The wrong cooking mode
is selected.
See page 21.
The oven racks have not
been positioned properly
for the foods being
cooked.
See page 22.
Incorrect cookware or
cookware of improper
size is being used.
See page 17.
The oven thermostat
needs adjustment.
See page 34.
There is aluminum foil on
racks or oven bottom.
Remove foil.
The clock or timers are
not set correctly.
See page 16.
Food does not
broil properly in
the oven.
The oven controls are not
set properly.
See page 25.
The oven door was not
closed during broiling.
See page 25.
The rack has not been
properly positioned.
See the broiling guide on page
26.
Information codes
Code symbol Meaning Solution
Oven sensor malfunction.
1. Tap OFF, and then restart the
oven.
2. If the problem persists, disconnect
all power to the oven range for
at least 30 seconds and then
reconnect the power.
The oven is overheating.
Check the Control PBA NTC Sensor.
Temp probe malfunction.
Check the PBA NTC Sensor.
Check the PBA NTC Sensor.
Check the cooling system.
Control pad malfunction.
Door lock malfunction.
PCB signal malfunction.
Touch IC and PCB signal malfunction.
Oven vent blocked.
1. If oven vent or cover air is
blocked by aluminum foil
or others, remove that and
restart oven.
2. To reset error, disconnect
power or tap 'OFF' after
opening the oven door at
least 60 seconds.
** If these solutions do not solve the problem, contact a local Samsung service
center or call 1-800-SAMSUNG (1-800-726-7864).