SyncThru 5.0 Job Accounting Plug-in Guide (ver.1.2.1.493)

Troubleshooting_ 45
21004
Login ID Already
Exists
Warning The Login ID you have entered
already exists in the system.
Please check to see if the same login
ID is already in the system. Change
the ID and try again.
21005
Some of the
Selected Users
Already Exist
Warning When adding the LDAP users to
SyncThru, if the user already exists
in the SyncThru, this warning
appears
Check whether the user already
exists in SyncThru. If so, change the
selection and add users again
21006
Invalid Group
Name
Warning The group name you entered has
some invalid characters
Change the group name and try
again. The group name cannot be a
null value or an empty space.
21007
Group Name
Already Exists
Warning You have entered a group name that
already exists in the database.
Change the group name and try
again.
21008
Some of the
Selected User(s)
Are Assigned To
Device(s),
Cannot Delete.
Warning When the user(s) you want to delete
is assigned to Job Accounting
enabled device(s), you cannot delete
the user(s).
Please make sure that the selected
user(s) is not assigned to any device.
If you really want to delete the
user(s), you need to change the Job
Accounting settings for the users.
First, you need to check the user(s)
using the device(s). Then remove the
user(s) from the device(s) (Make
sure that the removed users cannot
use the device anymore). Now you
can delete the user(s) from the
system (See "Deleting users" on
page 16).
21009
Selected Group
Is Assigned To
Device(s),
Cannot Delete
Warning When the user group you want to
delete is assigned to Job Accounting
enabled device(s). You cannot delete
the user group.
Please make sure that the selected
user group is not assigned to any
device. If you really want to delete
the user group, you need to change
the Job Accounting settings for the
user group.
First , you need to check the
device(s) using the group. Then
remove the group from the device(s)
(Make sure that the removed group
cannot use the device anymore).
Now you can delete the group from
the system (See "Deleting a user
group" on page 17).
21010
User Does Not
Exist
Warning The requested operation cannot be
applied to the selected user as the
user does not exist in SyncThru. The
user may have been removed from
the system by other SyncThru users.
Reload the page and try the
operation again.
21011
Cannot Modify
LDAP User
Information
Warning The User you are trying to modify is a
LDAP user. LDAP users cannot be
modified.
In case of LDAP users, SyncThru™
Admin 5 Job Accounting Plug-in gets
the user information from the LDAP
server. This means that you cannot
modify the LDAP user information.
The only way to modify the LDAP
user is to ask the LDAP server
manager or power administrator.
21012
Group Does Not
Exist
Warning The requested operation cannot be
applied to the selected group, as the
user does not exists in SyncThru.
The group may have been removed
from the system by other SyncThru
users.
Reload the current page and try the
operation again
CODE SEVERITY REASON SOLUTION