User Manual

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Troubleshooting
English64
Problem Action
Extended time.
• Some cycles automatically sense the moisture in the load and shut the
dryer off when the selected dryness level is reached.
The drying time can change according to the type and amount of
laundry. See the cycle chart for reference.
If a problem persists, contact a local Samsung service center.
Information codes
If the dryer fails to operate, you may see an information code on the display panel. To determine what you
should do, check the list of codes in the table below, and then try the suggested actions.
Information code Meaning Action
Door is open
Operating the dryer with the door
open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the
door
FC Invalid power source frequency.
• Try restarting the cycle.
• If this information code remains, contact a
Samsung service center.
AC
Electronic control problem (Invalid
Communication).
Contact a Samsung service center.
HC High temperature heating check.
• Clean the lint filter.
• If this information code remains, contact a
Samsung service center.
9C1
The electronic control needs to be
checked.
• Check if power cord is connected properly.
• Check if the electrical outlet is working
properly.
• If the information code remains, contact a
Samsung service center.
tC
The Thermistor1 resistance is very
low or high.
• Check for a clogged lint screen.
• Check if the vent system is restricted.
• If this information code remains, contact a
Samsung service center.
tC5
The Thermistor2 resistance is very
low or high.
• Check for a clogged lint screen.
• Check if the vent system is restricted.
• If this information code remains, contact a
Samsung service center.
dF Incorrect door switch. Contact a Samsung service center.
If any information code keeps appearing on the display, contact a Samsung service center.
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