LED TV Installation manual Thank you for purchasing Samsung product. To receive more service, please register your product at www.samsung.com Model Serial No.
Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. Product design and specifications may be changed without notice. Introduction This TV B2B (Business to Business) model is designed for hotels or the other hospitality businesses, supports a variety of special functions, and lets you limit some user (guest) controls. Operational Modes This TV has two modes: Interactive and Stand-alone mode.
Contents yy Assembling the swivel................................................................................................................................................. 5 yy Installing the LED TV Stand........................................................................................................................................ 6 yy Using the TV's Controller......................................................................................................................................
Accessories ✎✎ Please make sure the following items are included with your LED TV. If any items are missing, contact your dealer. ✎✎ The items’ color and shape may vary, depending on the model. ✎✎ The parts for the stand are listed under Stand Components on the following page.
Assembling the swivel [[ WARNING: If you configure the TV to swivel, you must attach it securely to the floor, a desk, a dresser top, etc. as described in the installation instructions. The LED TVs have swivel stands. You can configure these stands so that the TVs swivel 20 degrees left and right, 60 degrees left and right, or 90 degrees left and right using the BRACKET HOLDER SWIVEL. ✎✎ This function is not available on the HG75NF690U model. * The product ships with its stand's swivel angle set to 20°.
Installing the LED TV Stand Components When installing the stand, use the provided components and parts. 43″ ~ 55″ BN96-29120C (8 EA: M4 x L12) 4 EA (M4 x L12, SECURITY) Stand (1 EA) Guide Stand (1 EA) 1 Screws 2 BN96-29120C x 4 (M4 x L12) ✎✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down. ✎✎ Insert the Stand Guide into the slot on the bottom of the TV. ✎✎ Slide and assemble it to the end line in the direction of arrow.
65″ BN96-32380B (4 EA: M4 x L14) BN96-27704A (4 EA: M4 x L12) 4 EA (M4 x L12, SECURITY) Stand (1 EA) Guide Stand (1 EA) 1 Screws 2 BN96-32380B x 4 (M4 x L14) ✎✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down. ✎✎ Insert the Stand Guide into the slot on the bottom of the TV. ✎✎ Slide and assemble it to the end line in the direction of arrow.
75″ 9 EA: M4 x L14 Stand (1 EA) Guide Stand (1 EA) 1 Screws 2 x5 (M4 x L14) 3 ✎✎ Place a soft cloth over the table to protect the TV, and then place the TV on the cloth screen-side down. ✎✎ Insert the Stand Guide into the slot on the bottom of the TV. ✎✎ Slide and assemble it to the end line in the direction of arrow. 4 5 x 4 (M4 x L14) ✎✎ Progress the assembly of screw in the manual’s order.
6 ✎✎ NOTE –– Make sure to distinguish between the front and back of each component when assembling them. –– Make sure that at least two persons lift and move the TV.
Hotel Mount Kit Short Bolt (2EA) Long Bolt (2EA) Washer (2EA) Nut (2EA) or [[ Affix the stand to a flat surface such as a dresser top, desk top, or entertainment center as shown. [ 10 English Apparatus not tested because it is intended to be fastened in place shall be provided with the following warning, marked on the apparatus or on a durable label attached to the mains cord: WARNING: This apparatus must be securely attached to the floor/wall per installation instructions.
Using the TV's Controller ✎✎ The color and shape of the TV Controller may vary depending on the model. ✎✎ The TV's Controller, a small joy stick like button on the bottom right side of the TV, lets you control the TV without the remote control. Control menu : Home : Source : Settings : Power Off : Return Control Stick The Control Stick is located on the lower left corner of the back of the TV. w/v: Changes the volume. : Changes the channel.
The Connection Panel 1 3 9 0 ! 2 3 4 @ 5 6 7 8 ✎✎ Whenever you connect an external device to your TV, make sure that power on the TV and the device is turned off. ✎✎ When connecting an external device, match the color of the connection terminal to the cable. 1 USB (5V 0.5A), USB (HDD 1.0A)/CLONING –– Connector for software upgrades and Media Play, etc. –– Service connection. 2 DIGITAL AUDIO OUT (OPTICAL) Connects to a Digital Audio component.
6 EX-LINK Connect this jack to the jack on the optional RJP (Remote Jack Pack). This will allow you to connect external devices (Camcoder, PC, DVD players etc.) easily. 7 AUDIO OUT Connects to the audio input jacks on an Amplifier/Home Theater. 8 ANT IN –– To view television channels correctly, the TV must receive a signal from one of the following sources: –– An outdoor antenna / A cable television system / A satellite receiver 9 DATA –– Used to support data communication between the TV and the SBB or STB.
The Remote Control ✎✎ This remote control has Braille points on the Power, Channel, and Volume buttons and can be used by visually impaired customers. Turns the TV on and off. Display and select the available video sources. Press to directly access channels. Press to select additional digital channels being broadcast by the same station. For example, to select channel ‘54-3’, press ‘54’, then press '-' and ‘3’. Adjust the volume. Display the channel list on the screen. Display the main on-screen menu.
Installing batteries (Battery size: AAA) Match the polarity of the batteries to the symbols in the battery compartment. After you have installed the batteries, use a screwdriver to screw in the screw that holds the battery cover closed. ✎✎ NOTE –– Use the remote control within 23 feet of the TV. –– Bright light may affect the performance of the remote control. Avoid using near fluorescent lights or neon signs. –– The color and shape of the remote may vary depending on the model.
Connecting to the Network You can set up your TV so that it can access the SMART TV applications through your local area network (LAN) using a wired or wireless connection. ✎✎ After you have “physically” connected your TV to your network, you must configure the network connection to complete the process. You can configure the connection after the Initial Setup process, through the TV’s menu. Network Connection - Wireless Connect the TV to the Internet using a standard wireless router or modem.
Network Connection - Wired There are three main ways to connect your TV to your network using cable, depending on your network setup.
Connecting the TV to an SBB or STB TV Rear Panel ETH MODEM Data Cable yy Connect the DATA jack of the TV to the ETH MODEM jack of the STB (SBB) with the Data cable. ✎✎ The "ETH MODEM" jack name that you connect the Data Cable to may differ depending on the SBB or STB type. yy IR signals sent by the remote control to the TV or SBB / STB must meet the following specification to use IR pass through function. IR signal receiver specification –– Band pass filter center frequency: 37.
List of Hospitality SI Vendors and Compatible Data Cables Supplied with the TV yy Confirm you are using the correct data cable for your SI vendor. Refer to the code label on the data cables. yy Contact your nearest dealer or your SI Vendor to buy the data cable not included in the TV. Confirm the code on the Code Label Note the labeled end. Note the labeled end.
Connecting the Bathroom Speakers You can connect the Bathroom Speakers using the following method. Connecting through the Variable Output (available without an external amplifier) TV Rear Panel 1 Speaker 2 VOL+ VOL- Volume Control Box ✎✎ The rear panel may differ depending on the model. 1. Connect the VARIABLE AUDIO OUT port of the TV to the Bathroom Wall Speakers of the hotel. Speaker + Speaker - N/C 2.
Connecting the Audio Output to an Audio Amplifier TV Rear Panel AUDIO IN Audio Amplifier 1 Stereo cable 1. Connect the AUDIO OUT port of the TV to the Audio In port of an audio amplifier with a stereo cable.
Connecting the RJP (Remote Jack Pack) Connect the input jacks on the TV to the RJP. The RJP lets guests connect audio and video sources to the TV. RJP Rear USB HDMI S-VIDEO RCA AUDIO/PC RS/232 1 Video / Audio Cable 2 HDMI cable 3 RS-232 Data Cable TV Rear Panel 1. Connect the COMPONENT IN [VIDEO] / [R-AUDIO-L] port of the TV to the RCA port of the RJP. 2. Connect the [HDMI] port of the TV to the HDMI port of the RJP. 3. Connect the EX-LINK port of the TV to the RS/232 port of the RJP.
yy RJP (Remote Jack Pack): The RJP is a hardware module that has various Audio and Video inputs (A/V Video, A/V Audio, PC and HDMI) and corresponding outputs. The corresponding outputs are connected from the RJP to the TV. The RJP communicates with the TV via RS232. The RJP communicates with the TV by sending messages regarding Active/ Inactive sources. –– A group of hotel menu items let you assign numbered priorities to the jacks of the RJP. 1 is the highest priority and 3 is the lowest.
Setting the Hotel Option Data To let you control how the TV functions when in Hotel mode, the TV has two Hotel mode menus, the Stand-alone mode menu and the Interactive mode menu. The menu items that differ between the modes are listed below. Menu items in the Stand-alone mode only: –– SI Vendor : Smoovie –– REACH Server and its submenus. Menu items in the Interactive mode only: –– SI Vendor: Samsung and other vendors. All other items appear in both modes.
Menu Items To Enter this menu: Press the MUTE → 1 → 1 → 9 → SelectE buttons in order. To exit from this menu: Power Off (or Power Off and unplug if you have changed SI Vendor), and then turn on again. Any changes you made are saved. ✎✎ The menu item does not support depending on the models. Hotel TV Function Category Item Hospitality Mode Hospitality Mode SI Vendor SI Vendor Power On Channel Description Select Hospitality Mode. yy Interactive mode: TV works with an SI STB or SBB.
Hotel TV Function Category Channel Setup Channel Editor Channel Channel Bank Editor Mixed Channel Map Dynamic SI Mychannel Picture Menu Lock Clock Music Mode 26 English Gives you direct, immediate access to some of the Channel menu functions on the user Channel menu such as Auto Program, Antenna selection, etc. The Channel Editor lets you edit the channels stored in the TV's memory.
Hotel TV Function Category Remote Jack Pack External Source Bathroom Speaker Eco Solution Description Item Lets you set the priority of the 7610 RJP AV jack. You can choose 1, 2, with 1 being the highest and 2 the lowest. The TV automatically displays the source with the higher priority. For example, lets say AV is set to 1 and HDMI is set to 2.
Hotel TV Function Category Cloning Clone TV to USB Clone the current TV options to a USB memory device. Clone USB to TV Clone the saved TV options on a USB memory device to the TV.
Hotel TV Function Category DRM System Home Menu Item Description Configures DRM support. OFF: Turns off DRM support. DRM Mode LYNK DRM: Select to turn on S-LYNK DRM CAS support only. Pro:idiom: Select to turn on Pro:Idim CAS support only. LYNK DRM,PI: Select to have the TV support S-LYNK DRM CAS and Pro:Idiom CAS. PI AES Data Displays the current state of Pro:Idiom AES Enter Self Diagnosis Menu. yy Start Picture Test: Use this test when you experience a problem with your TV's picture.
Hotel TV Function Category Item Description You can turn on or off the REACH RF Mode. When set to On, the TV can operate with the REACH Server (Modulator) through the RF channel (DTV cable). You can turn on or off the REACH IP Mode. When set to On, the TV can operate with the REACH IP REACH IP Mode Server through the IP network. Server URL Setting You can enter the REACH IP Server's address. (Example: http://192.168.1.
Welcome Message The Welcome Message feature displays a custom message on the TV every time it is turned on. –– Welcome message settings are in the Hotel Option Menu. –– Set Welcome Message to ON to display the message when the TV is powered on. Welcome Message OFF Edit Welcome Message Hospitality Logo OFF Hospitality Logo DL ... Logo Display Time ... –– You can make the Welcome Message and edit it in the Hotel Service menu.
Hotel Logo The Hospitality Logo function displays the Hotel's picture image when the TV is powered on. –– Hospitality Logo settings are the Hotel mode menus. –– The Logo Download and Logo Display Menu items are enabled when you turn the Hospitality Logo option on. –– If there is a logo image stored in memory and the Hospitality Logo option is on, the Hospitality logo is displayed when the TV is turned on.
USB Cloning The USB Cloning function lets you download user-configured settings (Picture, Sound, Channel, Setup, and Hotel Setup) from one TV to a USB device, and then upload these settings from the USB device to other TV sets. This lets you create a standard file of settings and distribute that standard file to all the TVs in your facility. ✎✎ After cloning, certain features are applied when the TV is turned on again. yy Cloning TV to USB: Copies stored menu settings from a TV to a USB device. 1.
Settings Cloned in the Hotel Menu ✎✎ The menu item does not support depending on the models.
Cloning Network System Manager Security DRM System Home Menu REACH Solution Menu Item Clone TV to USB Clone USB to TV Setting Auto Intialize Network Setup Apps ID Setting Apps Setting Service Discovery LAN OUT VLAN ID Solution VLAN ID Device VLAN ID ARP Interval FactoryLock Password Popup Password Input Password Setting Password Reset Security Mode USB HDMI DRM Mode PI AES Data Self Diagnosis for TV PI DTV Channel Key Loss Self Diagnosis STB SI Vendor Setting for HTV Bathroom AMP RTC Software Update
Multi Code Remocon A Multi Code Remocon is a special remote which is designed to control multiple TVs. This function is useful where there is more than one TV in a location. You can control up to 10 TVs with a different ID code of each remote with no conflicts between the TVs. ID numbers are displayed on each TV's OSD. The Initial ID code for each TV is “0”. –– You can set and reset the ID code in Analog TV mode or PC mode. (Not available in DTV mode.) –– You can set the ID code to any digit from 0 to 9.
Setting Auto Initialize When you clone settings from one TV to another, you clone both the guest side menu and hotel side menu settings: Picture, Sound, Input, Channel, Setup, and Hotel Setup. This lets you set nearly all of the menu values on your hospitality TVs to the same, standard settings. If you allow guests access to the guest side menus, for example the Picture menu, they can change the settings in those menus so they are no longer standard.
Sound Output Sound Mode Sound Expert Settings Audio Options Auto Tuning Settings Broadcasting Expert Settings System Manager General External Device Manager Eco Solution Accessibility 38 English Menu Item Balance Equalizer HDMI Input Audio Format Digital Output Audio Format Audio Delay Auto Volume Sound Feedback Welcome Sound Preferred Language Standby Auto Tuning Digital Text (MHEG) Primary Teletext Language Teletext Language Primary Audio Language Secondary Teletext Settings Secondary Audio La
Hotel Plug & Play The Hotel Plug & Play function, which automatically performs the Hotel mode selection, Country Setup, Clock Setup, and Picture Mode Setup, runs once, when power is first turned ON. Setup also runs automatically after you have executed a Service Reset. yy UI Scenario Self Diagnosis for TV If you select Factory Reset, the TV resets all values to their factory defaults and then displays the Hospital Plug & Play menu. Go to the first Hospital Plug & Play screen below.
yy Region Settings OSD –– Initially highlighted: US –– If you press the Enter key after selecting Change, you can change the country. –– If the country is changed, the TV automatically turns off and on. –– If you select the incorrect country, execute TV Reset again after entering the System section of the Hotel Menu. –– Before select country, refer to the country list information on the right.
USB Software Upgrade Method Samsung may offer upgrades to the TV’s SW in the future. Please contact the Samsung Hospitality Hot line at 1-866-8940524 to receive information about downloading upgrades and using a USB drive to update the SW by connecting the USB drive containing the upgrade to the USB port located on the TV. When the software is upgraded, video and audio settings you have made will return to their default (factory) settings.
Soundbar(AirTrack) Hotel mode functional characteristics: yy yy yy yy yy Power On/Off is synchronized with the TV HDMI_CEC defaults set to On Functions through the “HDMI OUT” port only Disables the "Input mode" key on the VFD to prevent unexpected audio-source changes. Acquires adjustable Power On and Max Volume settings from the TV’s Hotel option menu. Soundbar's Power On Volume and Max Volume values, however, are ½ of Power On Volume and Max Volume settings in the TV's Hotel option menu.
5. Edit the Channel Bank. An example is below. a. Bank1 (Free channel): Select the channels that will be accessible when a remote doesn’t have a card. b. Bank2 (Family Card - Green): Select the channels that will be accessible when a remote has a GREEN CARD. c. Bank3 (Adult Card - Red): Select the channels that will be accessible when a remote has a RED CARD.
Channel Editor The Channel Editor lets you edit the channels stored in the TV's memory. Using Channel Editor you can: –– Change the channel numbers and names, manage genre and language groups and delete channels. –– Apply the video mute to channels you select. The video mute blanks out the video from a channel and outputs only the sound while displaying a speaker icon on the screen.
yy Edit Channel Number Use Edit Channel Number to change the channel number of a channel you select. To change a channel number, follow these steps: 1. Select a channel on the Channel Edit screen. 2. Use the directional button to move Edit Channel Number, and SelectE button. 3. Use the up or down arrow keys to change the channel number. 4. Select OK when done, and then press the SelectE button.
The external sources of this TV are displayed in the last page of the Channel Editor menu as shown in the example below. In the example, there are two external sources connected to the TV, HDMI2 and AV. –– You can assign a new channel to an external source at end of list, selecting Edit Channel Number, and then using the directional buttons on the remote control to select the channel number of the channel.
Installing the Wall Mount Installing the wall mount kit You can mount the TV on the wall using a wall mount kit (sold separately). TV Wall mount bracket C ✎✎ The Product shape may differ depending on the model. Installing the Wall Mount Kit The wall mount kit (sold separately) allows you to mount the TV on a wall. For detailed information on installing the wall mount, see the instructions provided with the wall mount. Contact a technician for assistance when installing the wall mount bracket.
Wall Mount Kit Specifications (VESA) ✎✎ The wall mount kit is not supplied, but sold separately. Install your wall mount on a solid wall perpendicular to the floor. If you are attaching the wall mount to building materials other than plaster board, contact your nearest dealer. If installed on a ceiling or slanted wall, the TV may fall and cause severe personal injury. ✎✎ NOTE –– Standard dimensions for wall mount kits are shown in the table below.
Anti-theft Kensington Lock The Kensington Lock is a device you can use to physically fix a TV to a location when you use it in a public place. The appearance and locking method may differ from the illustration at right, depending on the manufacturer. Refer to the manual provided with the Kensington Lock for additional information on proper use. The Kensington Lock is not supplied by Samsung. ✎✎ Please find the “K” icon on the rear of the TV. A Kensington slot is beside the “K” icon.
Specifications Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity 50°F to 104°F (10°C to 40°C) 10% to 80%, non-condensing -4°F to 113°F (-20°C to 45°C) 5% to 95%, non-condensing Model Name HG43NF690U HG50NF690U 3840 x 2160 3840 x 2160 43˝ Class (42.5 measured diagonally) 50˝ Class (49.5 measured diagonally) Display Resolution Screen Size (Diagonal) Sound (Output) 20 W 20 W 20° / 60° / 90° 20° / 60° / 90° 38.4 x 22.4 x 2.5 inches (975.
Supported Resolutions for UHD Input Signals yy Resolution: 3840 x 2160p, 4096 x 2160p ✎✎ An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
Mode Resolution Display format Horizontal frequency (KHz) Vertical frequency Clock frequency Polarity (horizontal / (Hz) (MHz) vertical) CEA-861 720(1440) x 576i 720(1440) x 480i 720 x 576 720 x 480 1280 x 720 1280 x 720 1920 x 1080i 1920 x 1080i 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 1920 x 1080 3840 x 2160 3840 x 2160 3840 x 2160 3840 x 2160 3840 x 2160 4096 x 2160 4096 x 2160 4096 x 2160 4096 x 2160 4096 x 2160 50 Hz 60 Hz 50 Hz 60 Hz 50 Hz 60 Hz 50 Hz 60 Hz 24 Hz 25 Hz 30 Hz 50 Hz 60 Hz
Dimensions Front view / Side view HG43NF690U 2.5 38.4 37.1 20.9 22.4 24.7 21.9 8.9 (Unit: inches) HG50NF690U 2.5 44.4 43.2 24.3 21.9 25.8 28.0 8.
HG55NF690U 2.5 48.9 47.7 26.9 28.3 30.5 21.9 8.9 (Unit: inches) HG65NF690U 2.5 57.6 56.3 31.7 26.6 33.2 36.4 14.
HG75NF690U 2.6 66.5 65.1 36.6 38.2 41.4 47.4 15.2 (Unit: inches) Jack panel detail / Rear view ✎✎ Detailed dimensions can be checked at Displaysolutions.samsung.com.
Base Stand detail ◆◆ HG43NF690U / HG50NF690U / HG55NF690U (Unit: inches) 2.2 5.3 R0.3 R0.1 5.9 21.9 6.0 8.9 ◆◆ HG65NF690U (Unit: inches) 2.2 5.3 R0.3 R0.1 5.9 26.6 9.2 14.
◆◆ HG75NF690U (Unit: inches) 15.2 47.4 15.2 15.2 ✎✎ NOTE All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to performing installation of your TV. Not responsible for typographical or printed errors.
Important Warranty Information Regarding Television Format Viewing ✎✎ See the warranty card for more information on warranty terms. Wide screen format LED Displays (16:9, the aspect ratio of the screen width to height) are primarily designed to view wide screen format full-motion video. The images displayed on them should primarily be in the wide screen 16:9 ratio format, or expanded to fill the screen if your model offers this feature and the images are constantly moving.
License Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source License Notice Open Source used in this product can be found on the following webpage. (http://opensource.samsung.
Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Samsung Hospitality Hotline 1-866-sam4biz (US) 1-800-749-0205 (CANADA) 01-800-726-7864 (MEXICO) Web site: http://www.samsung.