User guide

Ошибка! Стиль не определен.
114
© SAMSUNG Electronics Co., Ltd.
Column Description
≤ 100 s Number of waiting cases whose duration is less than or equal to
100 seconds
≤ 120 s Number of waiting cases whose duration is less than or equal to
120 seconds
> 120 s Number of waiting cases whose duration is greater than 120
seconds
Total Cnt Total number of waiting cases
Avg Call Time Average waiting duration
Max Call Time Maximum waiting duration