User guide

OfficeServ DataView User Guide/Ed.00
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AA/VMAA Group Port Status
This menu allows you to monitor an AA/VMAA group port status. Select the
AA/VMAA Group Port Status submenu of the Miscellaneous menu.
Select a group from the execution options and click [Start].
Columns of the Total Summary table and the Each Group table are described
below:
Column Description
Group Count Total number of groups
Group NO Group Number
Total Line Total number of lines
Fault Line Number of faulty lines
Available Line Number of lines available
In Call Cnt Number of inbound calls
Queued Cnt Number of queued calls
Answer Cnt Number of calls answered
Answer Ratio Response rate(Number of calls answered/Number of inbound
calls * 100)
Group In Cnt Number of Group Incoming calls