User guide

OfficeServ DataView User Guide/Ed.00

Trunk Incoming Distribution Statistics

This menu allows you to verify the statistics on the distribution of trunk

inbound calls based on call duration and time zone. Select the Trunk Inbound

Distribution Statistics submenu of the Trunk menu.

Select the target time period from the execution options and click [Query].

Columns of the Total Summary table and Each Time table are described below:

Column Description

Record Cnt Total number of records

Time Time(The first and last rows indicate detailed time.)

≤ 30 s Number of inbound calls whose duration is less than or equal to

30 seconds

≤ 60 s Number of inbound calls whose duration is less than or equal to

60 seconds

≤ 90 s Number of inbound calls whose duration is less than or equal to

90 seconds

≤ 2 m Number of inbound calls whose duration is less than or equal to 2

minutes

≤ 3 m Number of inbound calls whose duration is less than or equal to 3

minutes

≤ 4 m Number of inbound calls whose duration is less than or equal to 4

minutes