User guide

OfficeServ DataView User Guide/Ed.00
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Station Statistics
This section describes the statistics on stations of the OfficeServ system.
Station Overall Statistics
This menu allows you to verify the overall statistics and the time-based
statistics on station calls. Select the Station Overall Statistics submenu of the
Station menu.
Select the target time period from the execution options and click [Query].
Columns of the Total Summary table and Each Time table are described below:
Column Description
Record Cnt Total number of records
Time Time(The first and last rows indicate detailed time.)
Total Line Total number of lines
Fault Line Number of faulty lines
Use Line Number of available lines
Max Use Line Maximum number of lines used
In/Out Try Cnt Number of inbound/outbound attempts
In/Out Succ Cnt Number of successful inbound/outbound calls
Fail Cnt Number of failures
Call Cnt Number of successful calls
Pickup Cnt Number of calls picked up
Retrieved Cnt Number of calls retrieved by different subscriber from the one