Installation guide

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OfficeServ 7400

Programming

Guide

Enterprise IP Solutions

Summary of content (423 pages)

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Enterprise IP Solutions OfficeServ 7400 Programming Guide
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Publication Information Samsung Business Communications reserves the right without prior notice to revise information in this publication for any reason. Samsung Business Communications also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
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EU Declaration of Conformity Samsung Electronics Co., Ltd.
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Intended Use This telephone system is intended to provide the user with voice communication between the system extensions and connection to the public switched telephone network by digital or analogue links. The telephone system may be provided with the ability to communicate with local computer networks to provide CTI functions and features. In this case, it is capable of passing information to the computer network via a specified link.
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INTRODUCTION This is the programming guide for the OfficeServ 7400 keyphone system. You can use a digital phone to quickly and easily change the system setup through MMC (Man Machine Communication) programming. Each MMC is used for a specific purpose and is given its own number. This guide describes each MMC program in detail and provides an example of its use. If you have any questions regarding your OfficeServ 7400 system or how to program it, call your authorized Samsung dealer.
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Introduction OfficeServ 7400 Programming Guide OfficeServ 7400 General Description Describes the business features available with the OfficeServ 7400 system. WIP-5000M User Guide This is a user’s guide for the WIP-5000M mobile telephone designed to use the wireless LAN provided by the OfficeServ 7400 system. Conventions Used in this Guide WARNING Provides information or instructions that you should follow in order to avoid personal injury.
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Introduction OfficeServ 7400 Programming Guide WARNING When using Auto Record (MMC 752) Make sure that you are not violating any laws on the use of recording equipment. Samsung is not responsible for any illegal use of this feature. Caution CAUTION CALL COST (MMC 508) Changing this value when there is a call in progress may result in an inaccurate call cost. This MPD facility requires the Meter Pulse Detection version of the trunk module.
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TABLE OF CONTENTS INTRODUCTION i Guide Contents ................................................................................................................................i Reference Guides ............................................................................................................................i Conventions Used in this Guide...................................................................................................... ii Caution ............................................
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Table of Contents OfficeServ 7400 Programming Guide CHAPTER 2. MMC Programming 2-1 Summary of Programming Procedures............................................................................................ 2-1 Programming Procedures ................................................................................................................. 2-2 ANNEX. Abbreviations A-1 A–C .........................................................................................................................
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CHAPTER 1. Overview of MMC Programming MMC is short for Man Machine Communication, a means of programming your telephone system via a digital display phone. This chapter covers the things you need to know before you start MMC programming. The phone’s special programming buttons, and precautions you should take while programming, are discussed. Introduction to Programming Programming means setting and changing the data that is used for the system operating program.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide Phones Used for Programming You need a digital display (LCD) phone in order to carry out programming. All use special buttons to select options on the display screen. 5000 and 5100 Series Phones The 5000 and 5100 Series comprise: (1) large LCD display phones, DS-5012L / 5012LE and ITP-5012L / 5112L, and (2) 2-line LCD display phones, DS-5007S / 5014S / 5038S / 5014D / 5021D and ITP5014D / 5021D / 5114D / 5121D / 5107S.
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CHAPTER 1. Overview of MMC Programming Programmable Buttons (14) OfficeServ 7400 Programming Guide LCD Display Soft Buttons Scroll Button Telephone Status Indicator ‘A’ Button ‘B’ Button Volume Buttons Redial Button Navigation Buttons Dial Buttons Microphone Speaker Button Conference Button Hold Button Transfer Button Figure 1.
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CHAPTER 1. Overview of MMC Programming DS-5014S (Programmable Buttons : 14) OfficeServ 7400 Programming Guide DS-5007S & ITP-5107S (Programmable Buttons : 7) DS-5000S (Programmable Buttons : 0) ‘A’ ‘A’ Programmable Buttons Soft Buttons Scroll Button Speaker Status Indicator LCD screen Volume Button Redial Button Conference Button Transfer Button Dial Buttons Speaker Button Hold Button Microphone Figure 1.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide During programming, some of the buttons are used for the following special functions: y Volume ( y Redial ( ) button: Select ‘ALL’ option for making changes to all -- rather than individual -- stations/trunks/etc. y Speaker ( y Hold ( y Transfer ( y Soft buttons: Save data and/or move the cursor left and right y ‘A’ button: Select uppercase or lowercase text ) buttons : Scroll through items in the display.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide Program (MMC) List By Programming Level The following lists show MMC programs categorized according to their use at the three programming levels: station, customer and technician. 1 Station-Level Programming MMC No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide 2 Customer-Level Programming System-Related MMCs MMC No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide Station-Related MMCs MMC No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide Trunk-Related MMCs MMC No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide Timer- and Tone-Related MMCs MMC No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide Tables, Codes and Voice Mail MMCs MMC No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide MMC No. MMC Name MMC: 753 WARNING DESTINATION MMC: 754 VM HALT MMC: 755 VM ALARM MMC: 756 ASSIGN VMMOH MMC: 757 VM IN/OUT MMC: 758 VM DAY/NIGHT MMC: 759 CLI RINGING MMC: 760 ITEM COST TABLE MMC: 761 TAX RATE SETUP MMC: 762 ROOM COST RATE MMC: 763 SECOND LCR 3 Technician-Level Programming MMC No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide MMC No. MMC Name MMC: 827 CRM DSP MODE MMC: 829 LAN PRINTER PARAMETERS MMC: 830 ETHERNET PARAMETERS MMC: 831 MGI PARAMETERS MMC: 832 VoIP ACCESS CODE MMC: 833 VoIP IP TABLE MMC: 834 H.323 OPTIONS MMC: 835 MGI DSP OPTIONS MMC: 836 H.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide Program (MMC) List by Name This program list is arranged alphabetically. MMC Name MMC No.
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CHAPTER 1. Overview of MMC Programming MMC Name OfficeServ 7400 Programming Guide MMC No.
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CHAPTER 1. Overview of MMC Programming MMC Name OfficeServ 7400 Programming Guide MMC No.
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CHAPTER 1. Overview of MMC Programming MMC Name OfficeServ 7400 Programming Guide MMC No.
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CHAPTER 1. Overview of MMC Programming MMC Name OfficeServ 7400 Programming Guide MMC No.
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CHAPTER 1. Overview of MMC Programming MMC Name OfficeServ 7400 Programming Guide MMC No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide MMC Name MMC No. VMS CALL TYPE MMC: 413 VoIP ACCESS CODE MMC: 832 VoIP IP TABLE MMC: 833 WARNING DESTINATION MMC: 753 WIP INFORMATION MMC: 846 WLAN CONFIGURATION MMC: 849 WLAN IP/MAC LIST MMC: 848 WLAN PARAMETERS MMC: 845 WLAN RESET AND STATUS CHECK MMC: 847 Program (MMC) List by Function Phone Function MMC Program No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide Networking Function MMC Program No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide LCR (Least Cost Routing) Function MMC Program No. Program Description MMC: 710 LCR DIGIT TABLE MMC: 711 LCR TIME TABLE MMC: 712 LCR ROUTE TABLE MMC: 713 LCR MODIFY DIGIT TABLE MMC: 763 SECOND LCR Voice Mail Function MMC Program No.
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CHAPTER 1. Overview of MMC Programming OfficeServ 7400 Programming Guide Diagnosis Function MMC Program No. Program Description MMC: 434 CONNECTION STATUS MMC: 851 ALARM REPORTING MMC: 852 SYSTEM ALARM ASSIGNMENTS MMC: 853 MAINTENANCE BUSY MMC: 854 DIAGNOSTIC TIME MMC: 855 SYSTEM OPTIONS MMC: 890 INITIALIZE PORT Hotel Function MMC Program No.
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CHAPTER 2. MMC Programming This chapter describes how to use each MMC program. MMCs are listed in numerical order beginning at 100. Summary of Programming Procedures Please read the following carefully. It describes the basic steps required for successful programming. 1. Enter programming mode. i) Press the Transfer button. ii) Enter either 200 (for customer level) or 800 (for technician level). iii) Enter either the customer passcode or the technician passcode depending on your selection in step (ii).
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide Programming Procedures This section describes the procedure for each MMC. [100] STATION LOCK Allows the system administrator or technician to lock or unlock an individual station or all stations simultaneously. The three options are as follows: No Type Description 0 UNLOCKED Unlocks a locked station. 1 LOCKED OUT The phone cannot make calls outside the system.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [101] CHANGE USER PASSCODE Allows the system administrator or technician to reset any phone’s passcode to its default value of ‘1234’. This MMC cannot display station passcodes; it can only reset them to default. Phone users can set or change their individual passcodes. The passcode is used to lock or unlock the phone for toll restriction (call barring) override and to access the DISA feature.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [102] CALL FORWARD Allows the system administrator to program the call forward destinations for other station users. This MMC also allows call forward to be set after the destination has been entered. Allows several types of call forwarding: FORWARD ALL, FORWARD NO ANSWER, FORWARD BUSY and FORWARD DND.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 102. Display shows: [201] FORWARD 2. Dial station number.(e.g., 205) OR Press Volume button to select station and press Right Soft button to move cursor. [205] FORWARD 3. Dial 0-5 to select forward type. OR Press Volume button to select forward type (e.g. 1) and press Right Soft button to move cursor. [205] FORWARD 4. Dial destination number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [103] SET ANSWER MODE Allows the system administrator to change the answer mode of any phone. Each phone can have its answer mode set to one of the following options: No 0 Type RING MODE Description The phone will ring in one of eight custom ring patterns. Calls are answered by pressing the ANS/RLS or SEND button or by lifting the handset.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [104] STATION NAME Allows the system administrator or technician to enter a name up to 11 characters to identify an individual station. ENTERING CHARACTERS Names are written using the keypad. Each key press selects a character. Pressing the dial pad key moves the cursor to the next position. For example, if the directory name is ‘SAM SMITH,’ press the number ‘7’ four times to get the letter ‘S’ .
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 104. Display shows: [201] STN NAME 2. Dial station number (e.g., 205) OR Press Volume button to select station and press Right Soft button to move cursor. [205] STN NAME 3. Enter the station name using the procedure described above and press Right Soft button to return to step 2. 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [105] STATION SPEED DIAL Allows the system administrator or technician to assign phone numbers to a station’s personal speed dial locations. CONDITIONS Each station may have up to 50 locations (or bins) assigned to it in MMC 606 (Assign Speed Block). The speed dial bins are numbered 00~49. Each assigned phone number consists of a trunk or trunk group access code followed by a separator and up to 24 digits to be dialled.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Enter trunk access code (e.g., 9) followed by the number to be dialled (e.g., 4264100) OR Press Right Soft button to return to step 2. OR Press Left Soft button to return to step 3. Press Hold button to clear an entry. If an error is made, use VOLUME DOWN arrow to step back. [205] SPEED DIAL 05:9-4264100_ 5. Press ‘F’ button to access MMC 106 (Station Speed Dial Name) to enter a name for speed dial.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [106] STATION SPEED DIAL NAME Allows a name up to 11 characters to be entered for each personal speed dial location. This allows speed dial numbers to be selected by name when the directory dial feature is used. ENTERING CHARACTERS Refer to ‘ENTERING CHARACTERS’ in MMC 104, STATION NAME. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 106. Display shows: [201] SPEED NAME 2. Dial station number.(e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [107] KEY EXTENDER Use this program to view the programmable buttons assigned to stations. In addition, it allows the system administrator to assign key extenders to some keys to make a general access feature key more specific. The feature keys that can have extenders are listed below.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 107. Display shows first station: [201] EXT (MAST) 2. Dial station number (e.g., 205) OR Use Volume button to scroll through station numbers and press Right Soft button to move the cursor. [205] EXT (MAST) 3. Enter key number (e.g., 18) OR Use Volume button to scroll through keys and use Right Soft button to move the cursor. OR Press the key to be programmed.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [108] STATION STATUS This is a READ-ONLY MMC. Displays the following attributes of a station port.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [109] DATE DISPLAY Allows the system administrator or technician to select the date and time display mode on a per-station basis or system wide. No 0 1 2 Mode COUNTRY CLOCK DISPLAY Description Sets overall display format and has two options: 0 = ORIENTAL MM/DD 1 = WESTERN DAY DD MON DAY HH:MM HH:MM Sets format of clock display and has two options: 0 = 12 HOUR Displays 1 P.M. as 01:00 1 = 24 HOUR Displays 1 P.M.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [110] STATION ON/OFF Allows the system administrator to set any of the phone features listed below. No Feature 00 AUTO HOLD Default OFF Description Automatically places an existing Trunk Line call on hold if a CALL key, trunk key or trunk route key is pressed during that call. 01 AUTO TIMER ON Automatically starts the stopwatch timer during a Trunk Line call.
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CHAPTER 2. MMC Programming No 14 Feature NOT CONT.CID OfficeServ 7400 Programming Guide Default ON Description When OFF, the Caller ID will be displayed for the duration of the call. When ON, displays timer for duration of call (if AUTO TIMER also set on). 15 AUTO ANS CO OFF When ON, keyset will automatically answer outside calls through the speakerphone. For this to work, the keyset must be set to Auto Answer mode in MMC 103. Calls to groups cannot be auto-answered.
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CHAPTER 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [111] PHONE RING TONE Allows the system administrator or technician to select the ring tone heard at each phone. Eight ring tones are available. A short tone burst of the selection will be heard when the dial keypad is pressed. DEFAULT DATA FREQUENCY: 5 ACTION DISPLAY 1. Press Transfer button and enter 111. Display shows: [201] RING TONE 2. Dial phone number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [112] ALARM REMINDER CLOCK Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. Three alarms may be set for each station and each alarm may be defined as a one-time or TODAY alarm, or as a DAILY alarm. The TODAY alarm is automatically cancelled after it rings, while the DAILY alarm rings every day at the same time. Alarm numbers are 1, 2 and 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [113] VIEW MEMO NUMBER Used to enter memos (up to 13 characters) on a station. Up to three memos can be entered, depending on your system. MMC 116 (Alarm and Message) can be programmed to remind the keyset user to read the memo(s). ENTER CHARACTERS Refer to ‘ENTER CHARACTERS’ in MMC 104, STATION NAME. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 113. Display shows: [201] VIEW MEMO 2. Dial the keyset number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [114] PHONE VOLUME Allows the system administrator to set the ring volume, off-hook ring volume, handset receive volume, speaker volume, background music volume and page volume for any or all phones. Station users can set their own phones if required. No Type Description 0 RING VOLUME This is the volume setting for the phone ringer. There are eight volume levels: level 1 is the lowest and level 8 the highest.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 114. Display shows: [201] STN VOLUME 2. Dial phone number (e.g., 205) [205] STN VOLUME RING VOLUME :4 RING VOLUME :4 3. Dial volume type (e.g. 3) OR Press Volume button to select volume type and press RIGHT soft key to move cursor [205] STN VOLUME 4. Press Volume button to select volume.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [115] SET PROGRAMMED MESSAGE Allows the system administrator to set a programmed message at any or all display phones. There are 20 messages (01-20) available. The last five message can be modified by each phone user. CONDITIONS These messages are as set up in MMC 715, PROGRAMMED STATION MESSAGE. DEFAULT DATA NO MESSAGES SELECTED ACTION DISPLAY 1. Press Transfer button and enter 115. Display shows: [201] PGMMSG(00) 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [116] ALARM AND MESSAGE Allows the system administrator or technician to set or change the alarm clock/appointment reminder feature for any station. Three alarms may be set for each station and each alarm may be defined as a one-time or TODAY alarm, or as a DAILY alarm. The TODAY alarm is automatically cancelled after it rings, while the DAILY alarm rings every day at the same time.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Enter alarm time in 24-hour clock format. (e.g., 1300 for 1pm) Display will automatically advance to step 5. [205] ALM REM(2) 5. Dial valid entry from above list for alarm type. (e.g., 2) OR Press Volume button to select alarm type and press Right Soft button to move cursor. [205] ALM REM 6. Enter message and press Right Soft button to return to step 2. [205] ALM REM HHMM:1300ÆNOTSET HHMM:1300ÆDAILY Meeting 7.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [117] EDIT TEXT MESSAGE Allows the system administrator or technician to set or change text messages for any station. One station can use up to 10 text messages. CONDITIONS Only stations allowed to use text messages in MMC 611 can be selected here. Large LCD phones are automatically allowed. ENTERING CHARACTERS Refer to ENTERING CHARACTERS in MMC 104, STATION NAME. DEFAULT DATA BLANK MESSAGE ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [118] CONFERENCE GROUP Allows the system administrator or technician to set conference groups for any station. A station is allowed up to five conference groups, and each group can include 4 members (excluding the station itself). Names can be allocated to groups. Conference members can be other stations, station groups, and external telephone numbers (which must include the outgoing access code).
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [119] CALLER ID DISPLAY Allows the technician to set the individual station display preference on a per-station basis. Caller ID or CLI can be selected to either show the name, number first, or no display depending on the type of call. Caller ID or CLI displays have the following options: No Type 0 NO DISPLAY 1 NUMBER FIRST Description No Caller ID or CLIP data will be displayed.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [120] LARGE LCD OPTIONS Allows the system administrator to set any of the following options for large LCD phones.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Press Volume button to select display type and press Right Soft button. [203] DS KEY DSP EXT NAME 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [121] PHONE LANGUAGE Allows the system administrator to assign an LCD display based on the user’s own language. No. Language No. Language 00 ENGLISH 06 ITALY 01 GERMAN 07 SPANISH 02 PORTUGAL 08 SWEDISH 03 NORSK 09 SPANISH/USA 04 DANISH 10 FRENCH/CANADA 05 DUTCH 11 FINNISH DEFAULT DATA ENGLISH ACTION DISPLAY 1. Press Transfer button and enter 121. Display shows: [201] LANGUAGE 2. Dial station number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [122] NEWS DISPLAY SPEED Used to set the Smart News display speed between 0300 mS (fastest) and 1 sec (slowest). This timer is related to the Smart News PC Application Package. DEFAULT DATA 03 (0300 mS) ACTION DISPLAY 1. Press Transfer button and enter 122. Display shows first station: [201] CALL SPEED 2. Enter station number (e.g., 205) OR Press Volume button to scroll through stations and press Right Soft button to select a station.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [125] EXECUTIVE STATE Allows the system administrator or technician to set an executive station’s options, as follows. No 0 Option EXEC STATE Description When working with EASYSET, the state of the executive station can be displayed (e.g. IN A MEETING) 1 STATE(IN) 2 STATE(OUT) If EXEC STATE set to OTHERS(IN), EASYSET displays this message. If EXEC STATE set to OTHERS(OUT), EASYSET displays this message.
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CHAPTER 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [200] OPEN CUSTOMER PROGRAMMING Used to open (enable) and close (disable) customer-level programming. If programming is not opened and an attempt is made to access a system MMC, the error message [NOT PERMIT] will be displayed. A four digits passcode is required to access this MMC. Each digit can be 0-9. When opened, this MMC enables access to all MMCs allowed in MMC 802, Customer Access MMC Number.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [201] CHANGE CUSTOMER PASSCODE Used to change the passcode allowing access to MMC 200, Open Customer Programming, from its current value. CONDITIONS y The passcode is four digits long. Each digit can be 0-9. y The current (old) passcode is required for this MMC. DEFAULT DATA PASSCODE: 1234 ACTION DISPLAY 1. Press Transfer button and enter 201. CUST. PASSCODE NEW CODE:_ 2. Enter new passcode via dial keypad. (maximum four digits) CUST.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [202] CHANGE FEATURE PASSCODE Used to change the passcodes for the following features. No 0 Feature Description RING PLAN The passcode required to place the system in different ring plans (RP) or change the ring time override (RTO). 1 DISA ALARM The passcode required to clear a DISA ALARM generated when the number of DISA attempts are exceeded.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [203] ASSIGN UA DEVICE Assigns ringing device to be accessed when a Universal Answer (UA) key is pressed or the UA pickup code is dialled. UA assignment is made in MMC 601, Assign Station Group, for a group and then the group is entered here. The device type is automatically determined by the directory number (DN) entered. Only one of the above options can be selected. If the ability to ring more than one item (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [204] COMMON BELL CONTROL Determines whether the common bell relay contacts have an interrupted or continuous closure when activated. If interrupted is chosen, the relay follows an internal Trunk Line ring pattern of one second closed followed by three seconds open. CONDITIONS y When the common bell is not used for night time ring, the common bell must be set to a station group so that all stations in the group ring.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [205] ASSIGN LOUD BELL Designates the station that controls the loud bell ring output of a MIS module. (Each MIS module provides one loud bell port.) The loud bell will follow the ring cadence of the designated station. CONDITIONS Only a station can be assigned to control the loud bell, not a station group. DEFAULT DATA UNASSIGNED ACTION DISPLAY 1. Press Transfer button and enter 205. Display shows current setting. [3901]LOUD BELL 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [206] BARGE-IN TYPE Sets the type of barge-in that is permitted. No 0 Type NO BARGE-IN Description Barge-in feature is unavailable regardless of a station’s barge-in status. 1 WITH TONE Barge-in will have an intrusion tone and display at the station barged-in on. 2 WITHOUT TONE Barge-in is allowed. There is no barge-in tone or display at the station barged-in on and the barging-in station will be muted.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [207] ASSIGN VM/AA PORT Enables SLI ports to be designated as NORMAL or VMAA. VMAA ports receive digits designated in MMC 726 (VM/AA Options) and also receive a true disconnect signal on completion of a call. Only SLI modules, not keyset daughterboards, support disconnect signal. Do not make VMAA ports data; this will return them to a single line port and stop voice mail integration.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [208] ASSIGN RING TYPE Allows programming of single lines to have ICM ringing, Trunk Line ringing and data secure. With the many types of external ringing devices, all configurations can be met. All devices will also have a positive disconnect signal. Do not make VM/AA ports data; this will return them to a single line port and stop voice mail integration. No Type Description 0 ICM RING Follows normal SLI ring cadence.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [209] ASSIGN ADD-ON MODULE Designates to which phone an add-on module (AOM) is assigned. There is no limit to the number of AOMs that can be assigned in the system. A maximum of four AOMs can be assigned to a keyset. CONDITIONS An AOM cannot be designated as Master. If no AOM exists in the system, the ‘AOM NOT EXIST’ message is displayed. DEFAULT DATA MASTER:NONE ACTION DISPLAY 1. Press Transfer button and enter 209.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [210] CUSTOMER ON/OFF PER TENANT Allows the system administrator to set system features on a per-tenant basis. Each system option has a corresponding dialling number, as listed below. All options toggle ON/OFF. No 00 Option DISA PSWD Default ON Description When ON, a caller must enter extension number and DISA password when they call a DISA trunk.
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CHAPTER 2. MMC Programming No 14 Option ICM EXT FWD OfficeServ 7400 Programming Guide Default OFF Description When ON, call forward external is allowed when intercom calls are placed to a station that has Call Forward External programmed and set. 16 DID ERR TONE OFF This option provides error tone when an invalid DID number is received. 18 KTS DISC ALM OFF When ON, generates a system alarm when a phone disconnects or connects.
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CHAPTER 2. MMC Programming No 39 Option SGR ALL OUT OfficeServ 7400 Programming Guide Default OFF Description When ON, the last remaining station group member can leave a group. 40 CHAIN FWD ON If ON, an incoming call forwarded from a station to another station may then be forwarded to the mailbox of the second station, if the latter is set for ‘forward to voice mail’. If this option is OFF, the call may only be forwarded to the mailbox of the first station.
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CHAPTER 2. MMC Programming No Option 55 TIE TRSF RCL OfficeServ 7400 Programming Guide Default ON Description When ON and a trunk call transferred to the tie line is not answered within the transfer recall time, the call recalls to the original transferring station. 56 VOIP REALRBT OFF When ON, the system will connect the real path of the outgoing trunk to the incoming VoIP trunk user instead of providing virtual ringback tone.
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CHAPTER 2. MMC Programming 3. Dial 1 for ON or 0 for OFF. OR Press Volume button to make selection and press Right Soft button. OfficeServ 7400 Programming Guide TEN. ON AND OFF DISA PSWD :ON 4. Repeat steps 2-3 for other options. OR Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [211] DOOR RING ASSIGNMENT Designates which station or group of stations will ring when a door phone button is pressed. If the ring plan destinations are not entered the default ring plan 1 is used. Available ring plans are 1 to 6. DEFAULT DATA STATION GROUP: 500 ACTION DISPLAY 1. Press Transfer button and enter 211. Display shows first door phone: [229] DOOR RING 2. Dial door phone number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [214] DISA ALARM RINGING STATION Assigns the DISA alarm to ring at a specific phone. It is recommended that the person who can clear the alarm also receives the notification. CONDITIONS y A valid destination can be either a station group or an individual station. y The alarm ringing station or group will follow the ring plan time destination. DEFAULT DATA ALL RING PLANS: 500 ACTION DISPLAY 1. Press Transfer button and enter 214.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [217] TRAFFIC REPORT OPTION This MMC is used to print a traffic report and select options. The traffic report can be printed on demand, or every hour, or at a programmed time each day, or for up to three separately-timed shifts. Automatic printing will always clear the totals. When report MANUAL PRINT OUT is selected, the options are: No Option Description 0 PRINT AND CLEAR A report is printed and all totals are reset to 0.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 217. Display shows: TRAFFIC REPORT 2. Dial 0 for manual or 1 for automatic print. OR Press Volume button to select and press Right Soft button. TRAFFIC REPORT 3. If AUTO selected, dial 0, 1, 2 or 3 for automatic print option. OR Press Volume button to select option and press Right Soft button. TRAFFIC REPORT 4.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [220] ISDN SERVICE TYPE Assigns the ISDN service type of a single line telephone port. Service consists of BC (Bearer Capability) and HLC (High Layer Capability). No Type Description BC HLC 0 VOICE Voice service Speech - 1 FAX 3 G3 FAX service 3.1 kHz Audio FAX G2/G3 2 AUDIO 3.1 3.1 kHz Audio service 3.1 kHz Audio None 3 MODEM MODEM service 3.1 kHz Audio Telephony DEFAULT DATA VOICE ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [221] EXTENSION TYPE This MMC assigns station ports for a specific use. Each phone can be designated as one of five types (see table). These types can be changed by dialling the type number or by scrolling through the types and pressing the Right Soft button to select the type. No 0 Type NORMAL STATION Description This is the default setting. The station will operate in the normal manner associated with this type of station.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 3. Dial 0 - 5 to select station type. OR Press Volume button to select option and press Right Soft button. [214] PHONE USE GUEST NO SMOKING 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [222] FAX PAIR Enables a guest room to have a normal phone line and fax line simultaneously. Only a Guest No Smoking Room or Guest Smoking Room can be assigned a fax pair station which is already assigned as a fax station in MMC 221. DEFAULT DATA NONE CONDITIONS This MMC can be used only when the Hotel function is enabled in MMC 813, HOTEL OPERATION.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [224] AUDIO PROMPT This feature requires an SVMi-20E module to be installed in the system. The system will play a selected recorded prompt (1–9999) when a call is answered. Prompts 1005–9999 can be customised in programming; 1–1004 are default system prompts and should not be changed. This MMC has the following options. No 0 Option STN GROUP Description Determines which VMS UCD group or SVMi-20E port will be connected when a call is answered.
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CHAPTER 2. MMC Programming 3. Enter the station group number. OR Press Volume button to select and press Right Soft button to return to step 2. OfficeServ 7400 Programming Guide AUDIO PROMPT STN GROUP :578 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [300] CUSTOMER ON/OFF PER STATION Allows the following features to be enabled/disabled on a per-station basis. No 00 Option ACCESS DIAL Default ON Description Determines whether a user can select a trunk or trunk group by dialling its directory number (DN). This selection should be turned off when using LCR. 01 MICROPHONE ON Allows phones to be used in speakerphone mode.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA SEE DESCRIPTION SOME OPTIONS DEPEND ON COUNTRY ACTION DISPLAY 1. Press Transfer button and enter 300. Display shows: [201] CUS.ON/OFF 2. Dial station number (e.g., 205) OR [205] CUS.ON/OFF Press Volume button to select station. OR Select all stations and press Right Soft button to move cursor. ACCESS DIAL :ON ACCESS DIAL :ON [ALL] CUS.ON/OFF ACCESS DIAL :ON 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [301] ASSIGN STATION COS Used to assign a class of service to each phone. There are 30 different classes of service (defined in MMC 701, Assign COS Contents) and six ring plans based on the Ring Plan Time in MMC 507 that can apply to the COS. Classes of service are numbered 01-30. The default is COS 01. DEFAULT DATA RING PLANS 1-6: 01 ACTION DISPLAY 1. Press Transfer button and enter 301. Display shows first station: [201] STN COS 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Enter the next ring plan class of service (e.g., 05) OR Use Volume button to scroll through classes of service and press Right Soft button to move cursor to the next ring plan. OR Use Volume button to scroll through classes of service and press Left Soft button to return to previous step. [205] STN COS 1:05 2:01 3:01 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [302] PICKUP GROUPS Allows the assignment of stations into call pickup groups. There is a maximum of 99 pickup groups. An unlimited number of members can belong to each group. Stations can only be in one pickup group at any given time. DEFAULT DATA NO PICKUP GROUPS ASSIGNED ACTION DISPLAY 1. Press Transfer button and enter 302. Display shows: [201] PICKUP GRP 2. Dial station number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [303] ASSIGN BOSS/SECRETARY Assigns BOSS phones to SECRETARY phones. One BOSS station can have up to and including four SECRETARY stations and one SECRETARY station can have up to and including four BOSS stations. CONDITIONS y A dedicated BOSS button must be programmed on the SECRETARY phone(s). y A dedicated BOSS button must also be programmed on the BOSS phone.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [304] ASSIGN EXTENSION/TRUNK USE Allows you to select which stations are allowed to make calls through C.O. lines or to answer calls for C.O. lines (on a station and trunk use group basis). CONDITIONS y Stations are set within use group numbers 001~300 and trunks are set within use group numbers 301~500 in MMC 614, ASSIGN USE GROUP. y If a station group is set to NO Dial, stations cannot place calls on that trunk group.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Press Volume button to select YES/NO Option. OR Dial 1 for YES or 0 for NO and press Right Soft button to return to step 2. (005) USE (304) DIAL:NO ANS:YES 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [305] ASSIGN FORCED CODE This MMC allows one of the four options to be selected: the assignment of account codes with verification, account codes without verification and authorization codes (or none of these) on a per-station basis or on an all-station basis. The system supports 500 authorization codes and 999 account codes which may or may not require verification.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [306] HOT LINE/OFF HOOK SELECTION Allows a station to make a predetermined call, similar to a ring-down circuit, upon the expiration of a timer (see MMC 502, STATION TIMERS, Off-Hook Selection Timer). CONDITIONS y The hotline destination can be a station, a station group, a trunk, a trunk group or an external number. y There is a maximum of 18 digits in the dial string for external numbers. The access code for trunk or trunk group access (e.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [308] ASSIGN BACKGROUND MUSIC SOURCE Assigns a background music source to phones. There is one internal music source and two additional external music sources are provided if a MIS module is installed in the system. A 3-chassis system has six external music sources. The default directory numbers for the music sources are 371 (internal) , 372~ 377 (external).
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [309] ASSIGN STATION MOH SOURCE Assigns a Music On Hold source to phones. There is one internal music source and two additional external music sources are provided if a MIS module is installed in the system. The default directory numbers for the music sources are 3761 (internal) and 3762-3763 (external). CONDITIONS To use an external sound source, connect the corresponding port of the MOH source to the external sound source of the MIS module.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [310] LCR CLASS OF SERVICE Assigns the LCR class of service allowed on a per-station/per-trunk basis. There are eight classes which may be assigned. LCR class of service allows specific users to ‘trunk advance’ up to a matching LCR class of service programmed in MMC 712. DEFAULT DATA LEAST COST ROUTING COS: 1 ACTION DISPLAY 1. Press Transfer button and enter 310. Display shows: [201] LCR CLASS 2. Dial station/trunk number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [312] ALLOW CALLER ID Allows the system administrator or technician to allow or deny CID data to be sent from, or displayed at, LCD phones. Option Description RCV Set whether to display CID. SND Set whether to send CID for ISDN calls. DEFAULT DATA RCV: YES SND: YES ACTION DISPLAY 1. Press Transfer button and enter 312. Display shows: [201] CID/ANI 2. Dial station number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [314] CONFIRM OUTGOING CALL Allows outgoing call restriction by call duration time: calls can be disconnected or the user can receive ‘confirm tone’ (refer to the CO Confirm timer in MMC 501). No Type Description 0 NONE No action 1 CONFIRM TONE Caller hears confirmation tone at programmed time 2 DISCONNECT Call is disconnected. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 314.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [315] CUSTOMER SET RELOCATION Allows the system administrator or technician to exchange similar phones in the system without hardware changes. All the button settings, features, etc. for a phone can be copied to another. The user can then relocate to the new station and work as normal. Refer to the tables (below) listing which phones/AOMs can be exchanged. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 315.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [316] COPY STATION USABLE Provides a tool for copying station/trunk use assignments in MMC 304 from one station user group to another. This can be done on a station use group basis or for all station use groups. Use groups are set up in MMC 614. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 316. Display shows: (001)COPY USABLE 2. Enter station use group number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [317] ASSIGN STATION/STATION USE This MMC is used to determine whether stations in one use group can make intercom calls to stations in other use groups (within the same tenant). Use groups are set up in MMC 614. DEFAULT DATA DIAL: YES ACTION DISPLAY 1. Press Transfer button and enter 317. Display shows: (001) USE (001) 2. Dial the first station use group number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [318] DISTINCTIVE RINGING Allows the technician to select the ring tone heard at a keyset when called by a specific station or when a specific trunk rings that keyset. There is also a cadence control option to perform a similar function for SLTs. There are eight ring tones available along with a Follow Station option (default) for keysets. There are five cadences and a Follow Station option (default) for SLTs. See table, below.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA T: NO C: NO (FOLLOW STATION SETTING) (FOLLOW STATION SETTING) ACTION DISPLAY 1. Press Transfer button and enter 318. Display shows first station: [201] RING TONE 2. Dial trunk or station number (e.g., 705) OR Press Volume button to select trunk or station and press Right Soft button to move cursor. [705] RING TONE 3. Dial 1-8 to select ring tone.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [319] BRANCH GROUP Assign stations to branch groups. There is a maximum of four branch groups. When a C.O. line is ringing at a station, other stations assigned the same branch group can answer the incoming call by going off hook. This MMC is currently not valid in the UK/EU. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 319. Display shows. [201] BRANCH GRP 2. Dial station number (e.g., 205).
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [320] PRESET FORWARD NO ANSWER Allows a technician to assign a default destination for Forward No Answer (FNA) to each station on the system. These destinations may be the same or different for each station. The preset FNA destination will be temporarily overwritten if the station user enters a different FNA destination. If you cancel the new destination, the preset destination will once more be in effect.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Dial call type 0, 1 or 2 (e.g. 1) OR Press Volume button to make selection and press Right Soft button to return to step 2. [205] PRESET FNA 202 OPT:EXT 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [323] CALLING PARTY NUMBER Allows a number up to16 digits to be entered and associated with a station or trunk number on a per PRI/BRI basis. When this station makes an outgoing call on this PRI, the number entered here will be the Calling Party Number sent on the call. There are four tables for the system.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [400] CUSTOMER ON/OFF PER TRUNK Assigns several options (listed below) on a per-trunk basis. No 0 Option 1A2 EMULATION Default OFF Description When this option is set to ON up to 4 internal stations can participate in a conversation on this trunk by pressing the trunk key.
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CHAPTER 2. MMC Programming ACTION OfficeServ 7400 Programming Guide DISPLAY 1. Press Transfer button and enter 400. Display show: [701] TRK ON/OFF 2. Dial trunk number (e.g., 704) OR Press Volume button to select trunk. OR Select all trunks and press Right Soft button to move cursor to options. [704] TRK ON/OFF 3. Dial option number from above list OR Press Volume button to select option and press Right Soft button to move cursor. [704] TRK ON/OFF 4. Dial 1 for ON or 0 for OFF.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [401] TRUNK LINE/PBX LINE Used to select the mode of the trunk lines: CO LINE or PBX LINE. If PBX mode is chosen, this allows PBX access codes to be recognised, thus allowing more complete toll restriction (call barring). This mode is assigned on a per-trunk basis. DEFAULT DATA ALL TRUNKS: CO LINE ACTION DISPLAY 1. Press Transfer button and enter 401. Display shows: [701] PBX LINE 2. Dial trunk number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [402] TRUNK DIAL TYPE Used to determine the dialling type of each trunk line. There are two options: No Type Description 0 DTMF TYPE Dual Tone Multi-Frequency 1 DIAL PULSE TYPE Dial Pulse DEFAULT DATA ALL TRUNKS: DTMF ACTION DISPLAY 1. Press Transfer button and enter 402. Display shows: [701] DIAL TYPE 2. Dial trunk number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [403] TRUNK TOLL CLASS Assigns toll class level assignments on a per-trunk or all-trunk basis in a day or night condition. The options for toll level will follow either the station class or the class of service defined in MMCs 702, Toll Deny Table, and 703, Toll Allowance Table. The toll classes available are listed below with their entry numbers.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Enter day toll class (e.g., 2 for CLS-B) OR Press Volume button to scroll through toll classes and use Right Soft button to move the cursor. [704] TOLL CLASS 1:CLS-B 2:F-STN 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [404] TRUNK NAME Allows a name up to 11 characters long to be entered to identify an individual trunk. ENTERING CHARACTERS Refer to ENTERING CHARACTERS in MMC 104, STATION NAME. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 404. Display shows: [701] TRUNK NAME 2. Dial trunk (e.g., 704) OR Press Volume button to select trunk and press Right Soft button to move the cursor. [704] TRUNK NAME 3. Enter trunk name.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [405] TRUNK CO TEL NUMBER Allows a number up to 11 digits long to be entered to identify an individual trunk. ENTERING NUMBERS Numbers are written using the keypad. Each press of a key selects the digit and moves the cursor to the next position. The # button can be used for special characters: #, space, &, !, :, ?, ., %, $, -, <, >, /, =, [, ], @, ^, (, ), _, +, {, }, |, ; , \ , " , ~. DEFAULT DATA NONE ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [406] TRUNK RING ASSIGNMENT Enables ringing to a specific station or to a group of stations when incoming calls are received. This MMC controls ring plan destinations for ring down trunks. If the ring plan destinations are not entered, the default ring plan is ring plan 1. DEFAULT DATA ALL TRUNKS RING DEFAULT OPERATOR GROUP ACTION DISPLAY 1. Press Transfer button and enter 406. Display shows: [701] TRK RING 2. Dial trunk number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [407] FORCED TRUNK RELEASE Provides a positive forced trunk release to a specific trunk or all trunks in the event of a trunk lock-up. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 407. Display shows: [701] TRK RELS. 2. Dial in trunk number (e.g., 704) OR Press Volume button selected trunk and press Right Soft button. OR Select all trunks. [704] TRK RELS. 3. Dial 1 for YES or 0 for NO.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [408] ASSIGN TRUNK MOH SOURCE Allows the system administrator to select which Music-On-Hold (MOH) source can be heard on each trunk. There is one internal music source (371) and a maximum of six external music sources are available with a MIS module installed in a 3-chassis system (372 ~ 377).
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [409] TRUNK STATUS READ This is a READ-ONLY MMC. Allows the status of trunks to be read in a format that will enable the servicing personnel to quickly identify the ownership and position of a trunk.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [410] ASSIGN DISA TRUNK Allows the system to have Direct Inward System Access (DISA). Because there is a possibility that unauthorized calls will be made via this feature, several safeguards have been added. Users must be informed of these to prevent unnecessary service calls. DISA can lock out when a predetermined number of invalid consecutive calls are attempted. Callers will then receive error tone until the programmable timer has expired.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [411] ASSIGN E1 SIGNAL TYPE Defines the type of signalling for each E1 trunk assigned to the module. There are four kinds of trunk, as detailed below. There are three types of signalling associated with E&M and DID. E1 channels (1-30) that are not used should have TYPE programmed as UNUSED.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide CONDITIONS An E1 module must be installed in the system, otherwise the message ‘NO E1 TRUNK CARD’ is displayed. This MMC is not currently valid in the UK/EU. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 411. Display shows: [701] E1 SIGNAL 2. Enter desired trunk number (e.g., 705) OR Press Volume button to make selection. Press Right Soft button to move cursor. OR Select all trunks. [705] E1 SIGNAL 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [412] ASSIGN TRUNK SIGNAL Allows the assignment of analogue DID or E&M modules for proper signalling. These trunks can also use the translation tables in MMC 714. No Signalling condition type 0 IMMEDIATE START 1 DELAYED START 2 WINK START 3 NO ANSWER BACK 4 DIRECT BACK CONDITIONS An analogue E&M/DID Trunk module must be installed in the OfficeServ 7400 system. Otherwise, the ‘NO E&M/DID TRUNK’ message is displayed.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [413] VMS CALL TYPE Defines the type of signalling for voice mail-assigned trunk. Type Description Default AP ANSWERING PHONE NO AT AUDIO TEX NO AA AUTO ATTENDANT YES VM VOICE MAIL NO CONDITIONS This program applies to the SVM-800 voice mail system which is no longer supplied or supported by Samsung. DEFAULT DATA SEE TABLE ACTION DISPLAY 1. Press Transfer button and enter 413. Display shows: [701] CTYPE AP:N 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [414] MPD/PRS SIGNAL Used on a per-trunk basis to define if a Trunk line is to be either a Metering Pulse Detection (MPD) or a Polarity Reversal Signal (PRS) trunk. An MPD Trunk will detect a C.O-provided meter pulse. A Polarity Reversal trunk will detect the line reversal signal which may be provided by the Trunk Line when the other party answers the outgoing call or the outside party clears the call.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 3. Dial 0 for PRS 1, 1 for PRS 2, 2 for PRS 3, 3 for MPD or 4 for NORMAL. OR Press Volume button to scroll through options and use Left or Right Soft button to return to step 2. [705] TRK PRS PRS 2 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [415] REPORT TRUNK ABANDON DATA Allows the system administrator or technician to enable or disable the reporting of abandoned Trunk Line calls for which CLIP information has been collected on a per-trunk basis. There are two options for this MMC: No 0 Option Description REPORT: NO Abandoned call records for incoming calls with CLIP information will not be printed on SMDR or stored in the system call abandon list.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [416] ASSIGN E&M/DID RINGDOWN This MMC defines which ring destination table an E&M or DID trunk will follow for incoming calls. There are three options for each trunk as defined below. No 0 Option FOLLOW INCOM DGT Description When a trunk is set to this option, calls will ring at the destination that matches the digits received from the Trunk line.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Enter the number of incoming digits. [705] EM/DD RING NO. RCV DIGIT:00 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [417] E1/PRI CRC4 OPTION This option is used to enable/disable CRC4 generation and checking. CONDITIONS y This is useful with some networks which do not support CRC4 framing but only PCM30 framing. y After changing this option, MMC 418 must be used to restart the module to make the change effective. DEFAULT DATA TEPRI CRC4: ON TEPRI2 Port 1 CRC4: ON, Port 2 CRC4: OFF ACTION DISPLAY 1. Press Transfer button and enter 417.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [418] BRI AND PRI CARD RESTART This MMC is used to restart a BRI or PRI module at the module level. This action is required to update the processor on the BRI or PRI module with any changes in the relevant MMCs and to put these changes into effect. CONDITIONS y A BRI module or TEPRI module or TEPRI2 module must be installed in the system.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [419] BRI OPTIONS Assigns several options on a per-BRI basis. There are different options depending on whether the BRI is programmed as a trunk or station in MMC 423. OPTIONS FOR BRI PORTS PROGRAMMED AS TRUNKS No Option 0 CHANNEL ANY Description When this option is set to YES, the system will place calls on any free channel of that BRI if the channel chosen by the user is busy.
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CHAPTER 2. MMC Programming No 5 OfficeServ 7400 Programming Guide Option NB PLAN Description Used to select the type of the Calling Party Number Plan to send to the network. UNKNOWN Unknown numbering plan ISDN ISDN numbering plan (CCITT E.163-164) DATA Data numbering plan (CCITT X.121) TELEX Telex numbering plan (CCITT F.
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CHAPTER 2. MMC Programming ACTION OfficeServ 7400 Programming Guide DISPLAY 1. Press Transfer button and enter 419. Display shows first BRI channel. [725] BRI-TRK CHANNEL ANY:YES 2. Dial BRI trunk number (e.g., 727) OR Press Volume button to select BRI trunk and press Right Soft button. [727] BRI-TRK CHANNEL ANY:YES 3. Select option item. OR Press Volume button to select option item and press Right Soft button.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [420] PRI OPTIONS This MMC allows the technician to program a PRI trunk module. No Option 0 CHANNEL ANY Description When this option is set to YES, the system will place calls on any free channel of that PRI if the channel chosen by the user is busy. If set to NO, they will receive a busy signal if they attempt to access a busy channel even if the other channel on that PRI is free. 1 PRI MODE PRI access mode select.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide CONDITIONS y Before setting the PRI program, the J2 jumper of the TEPRI or TEPRI2 module must be set to ON for PRI mode. y After changing data in this program, run MMC 418 to apply the new settings. DEFAULT DATA CHANNEL ANY: YES PRI MODE: DDI DLSEND: OVERLAP CLIP TABLE: NONE NB TYPE: NATIONAL NB PLAN: ISDN ACTION DISPLAY 1. Press Transfer button and enter 420. Display shows: [701] PRI OPTION 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [421] MSN DIGIT Provides a method of assigning an incoming MSN call to a specific station. If any entry in the MSN DIGIT TABLE matches an incoming call’s called party number, either the specific station is alerted, if it is programmed to accept the call, or the call is cleared if it is programmed to reject the call.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Enter destinations for the six ring plans via the dial keypad (e.g., 204 for ring plan 1) OR Press Volume button to make selection and press Right Soft button. [704] MSN DGT (4) 6. Enter 1 for YES or 0 for NO. OR Press Volume button to make selection and press Right Soft button. [704] MSN DGT (4) 7. Enter 1 for ACCEPT or 0 for REJECT. OR Press Volume button to make selection and press Right Soft button.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [422] TRUNK COS Used to assign a class of service to each trunk for each of the six ring plans available. There are 30 different classes of service that are defined in MMC 701, Assign COS Contents. Classes of service are numbered 01-30. Trunk COS applies on Tandem connections. DEFAULT DATA ALL RING PLANS: COS 01 ACTION DISPLAY 1. Press Transfer button and enter 422. Display shows first trunk: [701] TRK COS 2. Dial trunk number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [423] S/T MODE Allows the technician to select whether a BRI circuit is a station port or a trunk port. No Type Description 0 TRUNK The BRI trunk port used for ISDN trunk. 1 STATION The BRI trunk port used for ISDN phone. CONDITIONS The BRI module must be installed in the system, otherwise the message ‘NO BRI CARD’ is displayed. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 423.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [424] BRI S0 MAPPING This MMC assigns an ISDN terminal number to a BRI station port. CONDITIONS This function can be used only when the BRI card is installed in the system. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 424. Display shows first terminal number: [8701]S0 MAPPING 2. Dial terminal number. OR Press Volume button to make selection of terminal numbers and press Right Soft button to advance cursor.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [426] TRUNK GAIN CONTROL Allows loss levels to be adjusted on a per-trunk basis. There are two adjustments available in this MMC: ‘TX’ is the transmit level adjustment of the trunk to the station. ‘RX’ is the receive level adjustment of the station to the trunk. There are four types of adjustment: No Trunk Gain Description 0 +0.0 No adjustment 1 +1.9 Up 1.9 dB 2 -6.0 Down 6.0 dB 3 -2.5 Down 2.5 dB DEFAULT DATA TX: +0.0 RX: +0.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [428] ASSIGN TRUNK/TRUNK USE This MMC is used to allow or restrict trunks from making outgoing calls to other trunks within the same system. By default (DIAL=YES) all trunks can use other trunks. To prevent use, select NO. DEFAULT DATA DIAL: YES ACTION DISPLAY 1. Press Transfer button and enter 428. Display shows: (301) USE (301) 2. Dial the trunk use group number (e.g., 305) OR Press Volume button to selection and press Right Soft button.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [432] SET H-TRK Defines the type of signalling for each H-trunk assigned. DEFAULT DATA E&M ACTION DISPLAY 1. Press Transfer button and enter 432. Display shows: [701] SET H-TRK 2. Enter desired trunk number (e.g., 705) OR Press Volume button to make selection. Press Right Soft button to move cursor. OR Select all trunks. [705] SET H-TRK 3. Press Volume button to select trunk type and press Right Soft button to move cursor.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [433] COST RATE In this MMC, the TRUNK COST RATE flags are entered for each trunk. DIAL PLANs are defined in MMC 746 (Costing Dial Plan). RATE CALCULATION TABLES are defined in MMC 749. Each trunk may be defined with up to eight cost rates. Enter one or more of the eight COST RATES per trunk. If an entry is left blank, no call costing will be calculated for that particular DIAL PLAN. Call type 8 is fixed for incoming calls.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [434] CONNECTION STATUS This read-only MMC will confirm the connection status of stations or trunks. Display status displays the status of a station or trunk at the time requested. If a conference is in progress with the selected trunk or station, the display will show one of the conference parties and an arrow (Æ). The technician or system administrator can then display the other parties in the conference.
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CHAPTER 2. MMC Programming Display trunk status in conference 1. Press Transfer button and enter 434. OfficeServ 7400 Programming Guide DISPLAY STATUS 201 IDLE 2. Enter station or trunk number. Display shows connection status: DISPLAY STATUS 3. Press Right Soft button to display the next station or trunks involved. DISPLAY STATUS 4. Enter another station or trunk. OR Press Transfer button to exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide Display connection status with invalid trunk or station number 1. Press Transfer button and enter 434. DISPLAY STATUS 201 IDLE 2. Enter invalid station or trunk number Display shows INVALID DATA: DISPLAY STATUS 3. Enter another station or trunk. OR Press Transfer button to exit. OR Press Speaker button to save and advance to next MMC. DISPLAY STATUS Display connection status with trunk or station number in maintenance busy 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [436] TRUNK TMC GAIN Allows loss levels of TMC for analogue trunks to be adjusted on a per-trunk basis. There are two adjustments available in this MMC: ‘TX’ is the transmit level adjustment of the trunk to the station. ‘RX’ is the receive level adjustment of the station to the trunk. DEFAULT DATA TX: +0 dB RX: +0 dB ACTION DISPLAY 1. Press Transfer button and enter 436. Display shows: [701] TMC GAIN 2. Enter desired trunk number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [500] SYSTEM-WIDE COUNTERS Used to set the values of the system counters. The counters are listed below with a brief description of each. No 0 Counter ALARM REM. Default 5 CNTER 1 AUTO RDL Description The number of times that an alarm reminder will ring a station before cancelling. RANGE = 1-99. 5 COUNTER The number of times the system will redial an outside number after the auto redial feature has been activated. RANGE = 1-99.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 500. Display shows: ALARM REM.CNTER 2. Enter number from above list (e.g., 6) OR Press Volume button to make selection and press Right Soft button to move cursor. UCDS AUDIO ALARM 3. Enter in new value via dial keypad. If entry is valid, system will return to step 2. UCDS AUDIO ALARM 05Æ 00Æ 00Æ02 4. Press Transfer button to save and exit.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [501] SYSTEM TIMERS Allows the technician to adjust individual timers as necessary. TIMER TABLE Timer Name ALARM TIME Default Range Unit Description 100 0-2500 MIN This is the time the system alarm key will start ringing after the alarm key has been silenced. ALERT TONE TIME 1000 100-2500 This timer sets the duration of the attention MSEC tone preceding a call to a phone in the Voice Announce or Auto Answer mode.
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CHAPTER 2. MMC Programming Timer Name CO CONFIRM TIME OfficeServ 7400 Programming Guide Default 3 Range Unit 0-250 MIN Description According to MMC 314 CO CONFIRM type, the outgoing call will be disconnected after this timer expires or the outgoing caller will hear the confirm tone. CO-CO DISCONNECT 20 1-250 MIN This timer monitors the duration of an unsupervised conference; when it expires, both trunks are disconnected.
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CHAPTER 2. MMC Programming Timer Name FIRST DIGIT TIME OfficeServ 7400 Programming Guide Default Range Unit 10 1-250 SEC Description This timer controls how long the system will wait for dialling to begin before dropping the dial tone and returning the you to error tone. HOK FLASH MAX TM 120 20-2500 This timer monitors the duration of a hook- MSEC switch flash to ensure that the flash is valid and not a line noise or an accidental hookswitch bounce LONGEST duration.
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CHAPTER 2. MMC Programming Timer Name OFF HOOK RING INT OfficeServ 7400 Programming Guide Default Range Unit 15 1-250 SEC Description This timer controls the time between ring bursts to a user who has a camped-on call. OHVA ANSWER TIME 10 1-250 SEC This timer controls the time allowed to answer an OHVA call before automatic rejection. PAGE TIME OUT 20 1-250 SEC This timer controls the duration of a page announcement.
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CHAPTER 2. MMC Programming Timer Name TRK AUTOMOH DISC OfficeServ 7400 Programming Guide Default 60 Range Unit 1-250 SEC Description When set to ON, incoming trunk calls are connected to MOH automatically after the DISA ANSWR timer (MMC 503) expires. In this case the caller hears MOH. If the TRK AUTOMOH DISC timer expires before the call is answered, the call is disconnected. TSW CONN.
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CHAPTER 2. MMC Programming ACTION OfficeServ 7400 Programming Guide DISPLAY 1. Press Transfer button and enter 501. Display shows first timer value: AA INT DGT TIME 2. Press Volume button to select timer and press Right Soft button to move cursor. KMMC LOCK OUT TM 3. Enter new value using keypad; if valid, system returns to step 2 with new value. KMMC LOCK OUT TM 05 SECÆ 060 SECÆ 060 SECÆ250 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [502] STATION-WIDE TIMERS Allows certain station timer values to be changed on a per-station basis or for all stations. No Item 0 NO ANS FWD Description This timer controls how long the station will ring before Forward on No Answer takes place (1-250 sec) 1 DTMF DUR. This timer governs the duration of DTMF digits which are transmitted to an external VMS system port.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 502. Display shows: [201] NO ANS FWD 2. Dial station number (e.g., 205) OR Press Volume button to select station and press Right Soft button. OR Select all stations and press Right Soft button. [205] NO ANS FWD 015 SECÆ 015 SECÆ_ [ALL] NO ANS FWD 015 SECÆ_ 3. Enter new value (must be three digits) via dial keypad (e.g., 020) System will return to step 2. [205] NO ANS FWD 4.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [503] TRUNK-WIDE TIMERS Allows certain trunk timer values to be changed on a per-trunk basis or for all trunks. It is not advisable to change these values, with the exception of trunk Flash Time, without assistance from Technical Support. No Item Description Range 00 ANS.BAK TM ANSWER BACK TIME. This timer is used for certain types of E & M signalling and does not affect normal CO lines.
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CHAPTER 2. MMC Programming No OfficeServ 7400 Programming Guide Item Description Range 13 DISA ANSWR This is a delay time to answer the DISA trunk call or to answer the trunk when TRK AUTO ANSWER is set to ON (MMC400). 0-9 SEC 14 CONN DELAY This is the delay time to connect a voice path when users make outgoing calls via a loop trunk. This is to prevent users hearing noise when the loop trunk is seized. 0-2500 MSEC DEFAULT DATA ANS.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [504] PULSE MAKE/BREAK RATIO Allows the ability to change the value of pulses per second and the duration of the make/break time. This will only affect rotary dial trunks. No Item Description 0 MAKE/BREAK RATIO Make/Break ratio of dial pulse (01-99) 1 PULSE PER SECOND Number of dial pulses per second (10 or 20) DEFAULT DATA MAKE/BREAK: 33 MAKE PULSES PER SECOND: 10 PPS ACTION DISPLAY 1. Press Transfer button and enter 504.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [505] ASSIGN DATE AND TIME Allows the system date and time to be set. This will set the system-wide clock. Type Description Range YY Year 00-99 MM Month 01-12 DD Date 01-31 W Day 0-6 (0: SUN, 1: MON, 2: TUE, 3: WED, 4: THU, 5: FRI, 6: SAT) HH Hour 00-23 MM Minute 00-59 DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 505. Display shows: OLD:0111095:0901 2. Enter new time and date using above table.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [506] TONE CADENCE Provides the ability to customize the tone cadence on a system-wide basis. The system provides 11 types of tone and three types of tone provided from Central Office or a PBX system can be detected. Please call Technical Support before changing any cadences as some systems may require default settings. No Item Description 00 BUSY TONE The called station is busy.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [507] ASSIGN RING PLAN TIME Use this MMC to program Ring Plans time settings. Ring Plans provide six separate ringing destinations based on day of the week and time of day. The start time within a plan is the time the system will switch from one ringing destination to the next. The end time is the time the system will switch from that plan to the previous plan.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide Ring Plan 1 is the default Ring Plan for each day. If no Ring Plan destination is entered, the operator group is the default destination. DEFAULT DATA START: NONE END: NONE ACTION DISPLAY 1. Press Transfer button and enter 507. Display shows: RING PLAN (SUN:1) 2. Dial day number (0-6, e.g., 3 for Weds) OR Press Volume button to select day. Press Right Soft button to advance cursor to step 3. RING PLAN (WED:1) 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [508] CALL COST Set the Call Cost attributes generated by the system during a call. This information can be displayed on the phone during a call or as an SMDR record. No 0 Display Description UNIT COST PER MP When the system is installed to receive metering pulses on a C. O. outgoing call. It is used for generating total call cost by multiplying it by the number of pulses. Allows a maximum value of 9999.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [510] SLI RING CADENCE Provides the ability to customize the ring cadence for single line ports on a system-wide basis. There are five cadences available. Please call Technical Support before changing any cadences as some peripheral systems may require default settings. No Item Description 1 STN RING This is the cadence intercom calls will ring at. 2 TRK RING This is the cadence trunk calls will ring at.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [511] MSG WAITING LAMP CADENCE This MMC defines the cadence (flash rate) of single line telephone message waiting lamps on phones connected to systems with an MWSLI module. There are two choices for the MW lamp cadence: continuous and interrupted. No Item 0 INTERRUPTED Description The MW lamp will flash at a rate determined by the timer settings. The shortest ‘on’ time is 100 ms and the longest ‘on’ time is 3000 ms.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [512] HOLIDAY ASSIGNMENT This MMC defines up to 60 holiday dates throughout the year. The system will override the normal ring plan for these days and remain in the ring plan associated with the holiday. Dates are entered in a month-day format: for example, July 4th would be 0704. One ring plan applies to all holidays. DEFAULT DATA NO HOLIDAY ASSIGNED FOLLOWS RING PLAN 1 ACTION DISPLAY 1. Press Transfer button and enter 512.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [513] HOTEL TIMER This MMC is where the Hotel timers for guest-rooms are set. These are system-wide timers that affect all rooms. Refer to your Hotel documentation for more details. No 0 Item CHECK OUT TIME Description If a room is occupied after the checkout time, an additional day’s room charge will be automatically added to the room bill. (If a room is flagged as Occupied and HOLD then the additional day’s room charge will not be added.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [514] TONE SOURCE This program can assign an external tone source (e.g. a music source) instead of the normal system tone (TONE) for certain calls. The tones that can be changed are: No Type 0 BUSY TONE 1 DIAL TONE 2 DND TONE 3 TRANSFER TONE 4 MSG WAIT TONE 5 ERROR TONE 6 RINGBACK TONE DEFAULT DATA TONE ACTION DISPLAY 1. Press Transfer button and enter 514. Display shows: BUSY TONE 2. Enter the tone number 0-6 (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [515] DAYLIGHT ASSIGNMENT Defines up to 10 summertime periods. The system time will automatically increase by an hour at 2 a.m. on the assigned Start date and will automatically decrease by an hour at 3 a.m. on the assigned End date. Dates are entered as follows: NO= entry number 01–10 YY= year (last 2 digits, e.g. 06 for 2006) START = start date (MMDD, e.g. 0801 is 1st August) END = end date (MMDD, e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [600] ASSIGN OPERATOR GROUP Used to assign an operator group for each ring plan. DEFAULT DATA RING PLAN 1-6: 500 ACTION DISPLAY 1. Press Transfer button and enter 600. Display shows: OPERATOR GROUP 2. Dial the ring plan number (1~6) OR Press Right Soft button to advance the cursor. OPERATOR GROUP 3. Dial the group number. OR Press Volume button to select group and press Right Soft button.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [601] ASSIGN STATION GROUP This MMC is used to build all station groups. There are 80 programmable groups available. The options for setting up these groups are as follows: No 0 Option TYPE Description This is the type of group you are creating and can be one of the following: 0 NORMAL: Used to assign stations in a ring group. The members can be stations, common bell contacts or Ring over Page relays.
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CHAPTER 2. MMC Programming No 0 OfficeServ 7400 Programming Guide Option Description TYPE (contd) d) The callers place in queue is always maintained. Additional programming for this type of UCD group is in MMC 607. There is a maximum of 20 UCD groups available on a system due to availability of system resources. 3 AA: This is used to group a number of AA ports. An Auto Attendant (AA) module must be installed in the system to do this.
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CHAPTER 2. MMC Programming No 2 OfficeServ 7400 Programming Guide Option OVERFLOW Description This is the timer value that will cause unanswered calls to a group to begin also ringing the NEXT PORT (see below) after this timer has elapsed. If set to 000, no overflow will take place. 3 GROUP TRANSFER This is a timer that will determine how long Trunk Line calls transferred to the group will ring at the group before recalling. If set to 000, no recall will take place.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide CONDITIONS y A station can be assigned to all station groups. A station group can normally accommodate up to 99 members, but only up to 32 members if the RING MODE is UNCONDITIONAL. y To enable off-hook ring for incoming calls to busy members, set OFFHOOK RING in MMC 300, CUSTOMER ON/OFF PER STATION, to ON. Even in this case, however, the off-hook ring is enabled only when the RING MODE is UNCONDITIONAL.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 7. Dial next feature option and continue. OR Press Volume button to select option and press Right Soft button. OR Press Left Soft button to return to step 2. [505] STN GROUP RING:SEQUENTIAL 8. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [602] STATION GROUP NAME Allows the system administrator or technician to enter a name up to 11 characters to identify an individual station group. ENTERING CHARACTERS Refer to ENTERING CHARACTERS in MMC 104, STATION NAME. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 602. Display shows: [500] SGR NAME 2. Dial group number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [603] ASSIGN TRUNK GROUP Allows the assignment of trunks to a specific trunk group or to several trunk groups. This is useful in the programming of LCR when more than one trunk is to be in several dialling plans. There are two different modes of operation: (1) sequential and (2) distribute. There are 30 programmable trunk groups with up to 99 members per group. One trunk can appear in more than one trunk group.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Enter valid trunk number (e.g., 729) OR Press Volume button to make selection and press Right Soft button to return to step 2. [9] TRK GROUP MEMBER 01:729 6. Repeat steps 1-5 to remove trunk from group 9 if necessary. 7. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [604] ASSIGN STATION TO PAGE ZONE Allows the technician to assign a phone to any of the five internal paging zones. Each page zone can have up to 99 members. A phone may be assigned to more than one zone. Page zone (*) will page all external page zones as well as all phones that are members of page zone 0. DEFAULT DATA NO STATIONS ASSIGNED ACTION DISPLAY 1. Press Transfer button and enter 604. Display shows: INT.PAGE ZONE(0) 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [605] ASSIGN EXTERNAL PAGE ZONE Determines which relays will close when one of the four external page zones is accessed. The OfficeServ 7400 system must be equipped with an MIS module to allow external paging. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 605. Display shows first page zone: EXT. PAGE ZONE(5) 2. Dial page zone number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [606] ASSIGN SPEED BLOCK Provides a means of adding or deleting speed dial blocks to the system or an individual phone. With the ability to delete a block or blocks of speed dial, it will not be necessary to waste these on such items as voice mail, DPIMs or stations that do not require the ability to use speed dial. The Free List will show how many bins are left to be assigned.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Enter valid number for bins. (e.g., 0-5 for EXT or 00-50 for SYSTEM) OR Press Volume button to make selection. OR Press Hold button to delete bin(s). FREE LIST:20 EXT205:5 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [607] UCD OPTIONS Sets up UCD options when an AA module has been installed. MMC 601 must have already been used to define a UCD group with an overflow destination of an AA port or group. (A group is preferred over a port because a group allows multiple paths into the AA module and therefore has greater traffic handling capabilities.) When the group overflow timer in MMC 601 expires, the caller will be routed to the AA module.
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CHAPTER 2. MMC Programming No Option 04 FINAL DESTINATION OfficeServ 7400 Programming Guide Description This is the final destination for the caller if not answered by a UCD agent. This destination is only reached if (a) the caller dials an exit digit during a message or (b) the retry count has expired. The final destination can be a station number, a group number, a disconnect or another plan. Plans are entered by pressing button ‘A’ plus two digits 01-12.
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CHAPTER 2. MMC Programming No 09 OfficeServ 7400 Programming Guide Option AUTO LOG OUT Description This YES/NO option determines if a station will automatically log out of the UCD group when the RING NEXT timer expires. This setting will be ignored if the RING NEXT timer is set to 000. 10 ALLOUTÆFINAL This YES/NO option determines if calls forward to the UCD final destination when all stations are logged out of the UCD group. If no UCD final destination is assigned then the call will disconnect.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 607. Display shows: [530] UCD OPTION 2. Press Volume button to select UCD group or dial group number. OR Press Left Soft button to position cursor under message number and enter new message. OR Press Right Soft button and advance to next option using the Volume buttons to select an option. [542] UCD OPTION 3. Press Right Soft button and advance to next option.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [608] ASSIGN REVIEW BLOCK Provides a means of adding or deleting CID review blocks to an individual phone. With the ability to delete a block or blocks of CID review, it will not be necessary to waste these on items such as voice mail and DPIMs or phones that do not have displays. The free list will show how many bins are left to be assigned. The system has 2500 total bins. Each phone may be assigned a maximum of 50 bins.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [609] CALL LOG BLOCK Provides a means of adding or deleting Call Log blocks for an individual phone. With the ability to delete blocks it will not be necessary to waste these on items such as voice mail and DPIMs or phones that do not have displays. The free list will show how many bins are left to be assigned. The system has 2500 total bins. Each phone may be assigned a maximum of 50 bins. DEFAULT DATA PHONES: 10 BINS ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [611] ALLOW TEXT MESSAGING This program allows stations to send text messages to other stations if they are busy or during an OHVA. Up to 100 stations can be allowed text messaging. DEFAULT DATA y y NOT USED (no text messaging allowed) Large LCD keysets are automatically set to USED (text messaging allowed) ACTION DISPLAY 1. Press Transfer button and enter 611. Display shows: [201] TMSG STN 2. Enter the number of a station.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [612] ALLOW GROUP CONFERENCE This program allows a station to use the Group Conference call feature. Up to 100 stations can be allowed this feature. Each allowed station can have up to five pre-programmed conference groups. CONDITIONS This feature is only for Large LCD phones and WIP-5000M mobile phone. DEFAULT DATA Large LCD phones are automatically set to allow this feature (USED). ACTION DISPLAY 1. Press Transfer button and enter 612.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [614] STATION/TRUNK USE GROUP This program allows you to assign stations to station use groups and trunks to trunk use groups. This is useful if you want to restrict calling between stations, outgoing calls through a trunk lines, or call answering. CONDITIONS Station use groups are numbered from 001 to 300, and trunk use groups from 301 to 500. DEFAULT DATA ALL STATIONS: 001 ALL TRUNKS: 301 ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [615] MGI GROUP This program assigns designated MGI ports to specific services. This allows ‘grading’ of MGI modules for traffic conditions. The MGI ports can be segregated into groups. Any entries made here may be ineffective if conflicting entries exist in MMC 616.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [616] MGI USER This program selects which specific MGI ports will be dedicated on a per-port basis for IP station/trunk devices. If this MMC is not used, allocation of MGI ports will be controlled by MMC 615. By defining dedicated MGI port usage, the IP station/trunk selected will always use the port programmed. MGI ports can be assigned for digital stations (2XX~2XXX), private and public ITP stations (32XX), VoIP Networking trunks (83XX), H.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [700] COPY COS CONTENTS This MMC allows the technician to duplicate classes of service. DEFAULT DATA NONE PROGRAM BUTTONS ‘F’ KEY Used to advance to MMC 701 ACTION DISPLAY 1. Press Transfer button and enter 700. Display shows: COPY COS ITEMS 2. Dial selected COS to copy (e.g., 05) OR Press Volume button to select COS and press. Right Soft button to move cursor and advance to next step. COPY COS ITEMS 3. Dial target COS (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [701] ASSIGN COS CONTENTS Similar to MMC 700 but does not allow a copy command. This MMC is primarily used for creating a new class of service (COS). A maximum of 30 classes of service are allowed. NOTE: If the ‘unsupervised conference’ feature is enabled, a programmed CONF key must be available on phones to allow re-entry into a conference call. This MMC is divided into five categories.
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CHAPTER 2. MMC Programming No 1 OfficeServ 7400 Programming Guide Category USABLE FEATURE Description No COS Default Description 53 REM.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 701. Display shows: COS CONTENTS(01) 2. Dial COS (e.g., 06) OR Press Volume button to select COS number and press Right Soft button to move cursor. COS CONTENTS(06) 3. Dial COS contents categories. (e.g., 1 for Usable Features) OR Press Volume button to select COS categories and press Right Soft button to move cursor. COS CONTENTS(06) 4. Dial COS usable feature option (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [702] TOLL DENY TABLE Provides a way to make toll restriction (call barring) very easy and flexible. There are 500 entries allowed in the deny table and each entry index can be assigned to a class of service. Each index can have up to 12 digits. With the use of wild cards (MMC 704, Assign Wild Character), more flexibility can be built into toll restriction.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [703] TOLL ALLOWANCE TABLE Provides a way to make toll restriction very easy and flexible. There are 500 allowable entries in the allow table and each entry index can be assigned to a class of service. Each index can have up to 12 digits. With the use of wild cards (MMC 704, Assign Wild Character), more flexibility can be built into toll restriction. Six toll levels, B to G, are programmable.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [704] ASSIGN WILD CHARACTER Provides flexibility to toll restriction (call barring) when a specific numbering plan is desired. There are only three entry tables but more than one digit can be assigned per table if needed. DEFAULT DATA X ENTRIES SET TO 1 Y AND Z ENTRIES SET TO 0 ACTION DISPLAY 1. Press Transfer button and enter 704. Display shows: 2. Press Volume button to select X, Y, or Z (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [705] ASSIGN SYSTEM SPEED DIAL Enables the assignment of system speed dialling numbers. There are up to 500 entries available for programming (or 950 entries if set in MMC 861 SYSTEM OPTIONS). Each speed dial number consists of a trunk or trunk group access code followed by a separator and up to 24 digits to be dialled. These dialled digits may consist of 0-9, and #.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. If you want to save the speed dial number and name to the CID translation table (MMC 728), press the ANS/RLS button and dial 1 for YES. (The speed dial name must exist) SYS SPEED DIAL ADD CLI XLT ?NO 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [706] SYSTEM SPEED DIAL BY NAME Allows a name up to 11 characters to be entered for each system speed dial location. This name enables the speed dial number to be located when using the directory dial feature. ENTERING CHARACTERS Refer to ENTERING CHARACTERS in MMC 104, STATION NAME. DEFAULT DATA NO NAMES PROGRAM BUTTONS ANS/RLS Used to save the speed dial number and name to the CID translation table (MMC 728). ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Press Right Soft button to return to step 2 above. OR Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [707] AUTHORIZATION CODE Enables the authorization feature on a per-class of service selection. There are 500 available entries. Authorization codes must be 4-10 digits long. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 707. Display shows: AUTHOR.CODE(001) 2. Dial code index number.(e.g., 005) OR Press Volume button to selected index number and press Right Soft button to move cursor. AUTHOR.CODE(005) 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [708] ACCOUNT CODE Enables the account code entry feature. There are 999 available entries. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 708. Display shows: ACCOUNT CODE 2. Dial code index number (e.g., 005) OR Press Volume button to selected index number and press Right Soft button to move cursor. ACCOUNT CODE 3. Enter account code (maximum 12 digits) via dial keypad (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [709] TOLL PASS CODE/SPECIAL CODE TABLE This MMC provides a means to program trunk code tables. No 0 Special Code PBX CODE Description This table contains up to five entries and is used to identify the trunk access codes needed for toll restriction when the system is used with either a PBX or a CENTREX-supplied dial tone.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Enter via dial keypad the desired access / feature code (e.g., 911) Press Right Soft button to enter and return to step 3 and enter more entries. TOLL OVERRIDE 3:911 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [710] LCR DIGIT TABLE The LCR DIGIT TABLE contains all numerical digits for the completion of outgoing call placement. This table works in conjunction with LCR ROUTE TABLE, LCR TIME TABLE and LCR MODIFY DIGITS TABLE. There is a maximum 2000 entries with a digit string length of 10 numerical digits. This system automatically maintains entered digit strings in numerical order. The characters * and # are also accepted for use with feature codes.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [711] LCR TIME TABLE This table, through the LCR ROUTES, allows calls placed at any given time of day to use the least cost trunk route that is available. When LCR ROUTE ADVANCE is allowed, it is possible for calls to be placed on more expensive trunks on any given time of day. There are four possible time entries per day; the start time of the next time period is the end time of the previous time period. DEFAULT DATA NONE ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [712] LCR ROUTE TABLE The LCR ROUTE TABLE is responsible for selecting a specific trunk group in the completion of an outward bound call. This table works in conjunction with LCR DIGIT TABLE, LCR TIME TABLE, LCR COS TABLE and LCR MODIFIED DIGITS TABLE. After you dial a valid digit string, the system uses the LCR ROUTE TABLE to select a specific predetermined trunk group. There is a maximum of 32 routes available.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 6. Dial MODIFY DIGITS index number (e.g., 050) OR Press Volume button to selected index number and press Right Soft button to move cursor. OR Press Right Soft button to skip step and move cursor to step 2. LCR ROUTE (05:2) C:4 G:801 M:050 LCR ROUTE (05:2) C:4 G:801 M:--- 7. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [713] LCR MODIFY DIGIT TABLE This program is sometimes referred to as Outgoing Dial Rules. It enables the system to add or delete a digit string or singular digit if needed to complete a call. With these digits inserted, a long distance call will be placed over a local line using the common carrier network. The characters * and # can also be entered. There are 200 modify digit entries available. Option Description Max. No.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Enter digits to be appended (e.g., 45678) OR Press Right Soft button to skip step or to store information and return to step 2. LCR MODIFY (005) A:_ 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [714] DID NUMBER AND NAME TRANSLATION Assigns an incoming DID call to a specific ring plan destination. It also provides a call waiting option, if needed, so that a second incoming DID call can be received. The table is also used to define which MOH source a caller to that DID number will hear when placed on hold. A name up to 11 characters can be added to the number. There is a maximum of 999 entries.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide CONDITIONS If an E&M line is designated as FOLLOW DID TRANS in MMC 416 (ASSIGN E&M / DID RINGDOWN), calls are terminated according to the station direct dial translation table in MMC 714, DID NUMBER AND NAME TRANSLATION.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 7. Enter call wait option via dial keypad. (1 for YES, 0 for NO) OR Press Volume button to make selection and press Right Soft button to advance to next step. DID DIGIT (005) 8. Enter maximum call count via dial keypad (00-99) OR Press Volume button to make selection and press Right Soft button to advance to next step. DID DIGIT (005) 9.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [715] PROGRAMMED STATION MESSAGE Allows custom messages to be programmed or default messages to be changed. ENTERING CHARACTERS Refer to ENTERING CHARACTERS in MMC 104, STATION NAME. There are 15 messages in the system: MESSAGES 01-10 are 16-character pre-programmed default messages. Any of them can be changed. MESSAGES 11-15 are 16-character blank messages that can be created. DEFAULT DATA TEN PROGRAMMED MESSAGES: 01. 02. 03. 04. 05.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [716] UK LCR OPTION This MMC provides UK LCR options. No 0 Option NETWORK CODE 1 PIN CODE 2 CCC OPTION 3 STATION PIN NO. Description This table provides the network access code when the call is routed to the secondary network. It contains up to 16 entries. Each code has max. 4 digits and the following “use” options (by default, all codes are empty and all “use” options are NONE): 0 NONE No code.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Enter network access code via dial keypad NETWORK CODE 02:1234 USE:NONE 5. Enter use option number (0-3) OR Press Volume button to make selection and press Right Soft button to save and return to step 3. NETWORK CODE 02:1234 USE:CCC 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [717] UCD AGENT ID This MMC defines UCD agent ID numbers or PIN numbers. These numbers are used to log UCD agents into the UCD groups. There are 300 available entries and each entry is tied to a specific UCD group. Agent ID codes can be up to four digits long. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 717. Display shows: AGENT PIN (001) 2. Dial code entry number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [718] MY AREA CODE This MMC defines the home area code and country code. This information is used for caller ID and ISDN calls in defining the area code on incoming calls. This MMC removes the local area code to allow callback without digit modifications in LCR. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 718. Display shows: MY AREA CODE 2. Enter 0 for COUNTRY or 1 for AREA.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [719] IDLE DISPLAY This program allows you to enter guidance data to be displayed on large LCD phones. ENTERING CHARACTERS Refer to ENTERING CHARACTERS in MMC 104, STATION NAME. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 719. Display shows: IDLE DISPLAY (01) 2. Enter the number of the line on a large LCD phone (01~12) on which guidance data is to be displayed.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [720] COPY KEY PROGRAMMING Provides a tool for duplicating key assignments from one phone to another. This can be done on a per-station basis or on all stations, but not on a group of stations. A limitation is that the original and target phones must be of the same type (the same number of buttons). DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 720. Display shows: [201] COPY KEY 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [721] SAVE STATION KEY PROGRAMMING Provides a service tool which minimizes the accidental loss of programmable buttons on phones. First the data is saved and then the station can be replaced with another station type or the keys can be reprogrammed to other features. Once testing or replacement is completed, the data can be restored to the individual station, providing the same type is in place.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [722] STATION KEY PROGRAMMING Allows the customizing of programmable buttons on specific phones and add-on modules (AOMs). For phones, buttons 1 and 2 are set as CALL buttons by default. For AOMs, all buttons are set as DS keys by default. Features are selected by pressing the dial keypad buttons the required number of times. For example, for OHVA, the number 6 is pressed three times.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA For phones, buttons 1 and 2 are set as CALL buttons by default. (Other settings depend on the keyset type.) For AOMs, all buttons are set as DSS buttons by default. ACTION DISPLAY 1. Press Transfer button and enter 722. Display shows: [201] KEY (MAST) 2. Enter selected station number (e.g., 205) OR Press Volume button to select station and press Right Soft button to move cursor. [205] KEY (MAST) 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [723] SYSTEM KEY PROGRAMMING This MMC is similar to MMC 722, Station Key Programming, except that changes are made system-wide rather than on a per-station basis. Features are entered via the dial keypad by pressing numbers as shown in the table.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA SEE DEFAULT DATA IN MMC 722 ACTION DISPLAY 1. Press Transfer button and enter 723. Display shows: TYPE:24 BTN SETS 2. Enter type of set via dial keypad (e.g.,1) OR Press Volume button to make selection and press Right Soft button. TYPE:12 BTN SETS 3. Enter key number (e.g., 03) OR Press Volume button to make selection and press Right Soft button. TYPE:12 BTN SETS 4.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [724] DIAL NUMBERING PLAN This MMC allows the technician to change directory numbers for stations, trunks, station groups, trunk groups and feature access codes. The system can be pre-programmed with default 3- or 4-digit numbering for stations, station groups and trunk numbers depending on the position of the DIP switches on the MP40 card.
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CHAPTER 2. MMC Programming No 10 OfficeServ 7400 Programming Guide Type of Dial No VIRT EXT DIAL NO Description This is where virtual station directory numbers are changed or assigned. Default: SLT: 3501-3596, DGP: 3401-3496 11 MGI DIAL NO. This is where MGI port directory numbers are changed or assigned. Default: 3801-38xx 12 IP STN DIAL NO. This is where IP-based station directory numbers are changed or assigned.
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CHAPTER 2. MMC Programming ACTION OfficeServ 7400 Programming Guide DISPLAY 1. Press Transfer button and enter 724. Display shows: STN DIAL NUM:C1 2. Dial option number to make selection (e.g., 06) OR Press Volume button to make selection and press Right Soft button to advance cursor. FEAT DIAL NUMBER 3. Dial first letter of feature name (e.g., 7) OR FEAT NUMBER PLAN Press Volume button to make selection then press Right Soft button to advance cursor. 4. Enter digits (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [725] SMDR OPTIONS Allows the system administrator to select the information printed on the SMDR report. The following options may be selected: No 00 Option PAGE HEADER Default YES Description This option determines whether a page header will print at the top of each page. This would normally be turned off if SMDR is being sent to a Call Accounting machine.
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CHAPTER 2. MMC Programming No 15 OfficeServ 7400 Programming Guide Option INCOMING Default NO ANSWER 16 INTERCOM CALL Description If this option is set to YES, the duration of calls ringing before being answered will print on SMDR. NO This option determines whether intercom calls will print on SMDR. 17 KEY MMC IN/OUT NO If set to YES the SMDR record will show programming being opened and closed in MMC 200 and MMC 800.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 725. Display shows: PAGE HEADER 2. Dial the option number (e.g., 01) OR Use the Volume buttons to scroll through the options and press Right Soft button to select an option. LINE PER PAGE 3. Enter the option data. OR Use the Volume buttons to press Right Soft button to save the data and return to step 2. LINE PER PAGE PRINT: YES 60 LINE/PAGE 50 LINE/PAGE 4.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [726] VM/AA OPTIONS This MMC is used to define all the in-band DTMF codes sent to voice mail ports. These inband codes can be 0-9, A, B or C. CALL AND TYPE INFORMATION This is a DTMF signalling string sent to a voice mail port when the voice mail port answers a call. This DTMF information tells the voice mail port what type of call it is receiving and where the call is coming from (e.g., call forwarded from extension 225).
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide Option Description TRUNK FOR DN2 If set to yes, when the voice mail auto attendant system answers Default No a call the system will send data in the DN2 field indicating the originating trunk of the call ringing the VMAA port.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide Option Description PROGRESS These are the DTMF codes that is sent to the VMAA port in place TONE ID of regular progress tones. For example, when a VMAA port goes Default off hook to originate or transfer a call, instead of hearing normal dial tone, it will hear DTMF ‘BA’. Progress tones can greatly increase the efficiency of a VMAA system because it is easier and quicker to detect DTMF than a busy, ring back or DND tone.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide EXAMPLES OF VM/AA OPERATION (IN-BAND DTMF DIGIT STRING) In the following example, all call and type data is turned on unless otherwise stated. X is the separator digit, all-default values are used in these examples and [ ] is not used.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 726. Display shows: EXT FOR DN1 2. Enter the OPTION number from the above list (e.g., 3) OR Press Volume button to make selection and press Right Soft button to move cursor. TRK FOR DN2 3. Enter 1 for YES or 0 for NO. OR Press Volume button for selection and press Right Soft button to return to step 2. TRK FOR DN2 YES NO YES 4. Press Transfer button to save and exit.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [727] SYSTEM VERSION DISPLAY This MMC is used for system version display only (READ ONLY). The displays depend on which modules are installed in the system DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 727. Display shows: MP40 VERSION ‘05.03.16 V2.44 2. Press Volume button to show other modules, e.g.: LP40 C1-LP VERSION ‘05.01.20 V2.43 GWIM C1-S01 05.12.17 V1.12 GSIM C1-S02 05.12.17 V1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 3. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [728] CID TRANSLATION TABLE Allows the system administrator or technician to associate a CID number received from the central office with a name programmed in this translation table. If there is no match between a received number and a name in this table, ‘no CID name’ will be displayed. The translation table consists of 2000 entries. Each entry comprises a telephone number up to 14 digits and a name up to 16 digits.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [740] STATION PAIR Assigns a secondary station to a phone. This secondary station can be a keyset or single line phone. The secondary station assumes the Call Forwarding, Class of Service, LCR Class, and DND attributes of the primary station. The secondary station will ring when the primary station rings, and vice versa. Features can be set or cancelled at either station.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [746] COSTING DIAL PLAN The COSTING DIAL PLAN is used to analyze the leading dialled digits of a dialled number and determine what DIAL PLAN it is to follow. Data entry for this program is in three fields: ENTRY, DIGITS and COST RATE table reference. DIGITS Up to 500 entries may be made. Each entry can be up to 10 digits. These are the entries that will be searched to find a match with the digits dialled by the station making the call.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 746. Display shows: COST DP 2. Dial CALL COST entry (e.g., 005) OR Press Volume button to select entry and press Right Soft button to move cursor. COST DP 3. Enter digit string via the dial keypad and press Right Soft button. COST DP 4. Enter DIAL PLAN 1-8 (e.g. 8) OR Press Volume button to select dial plan and press Right Soft button to save and return to step 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [747] RATE CALCULATION TABLE The RATE CALCULATION TABLE is used to define the billing charges for each COST RATE. These rate tables correlate with the Trunk Cost Rate and the Costing Dial Plan. There are eight call costing rates. Each rate has the following data fields. No 0 1 Type 1ST DUR Description This is the amount of time at the beginning of each call to which a (FIRST INTERVAL fixed cost is applied. The range is 0-999 seconds; e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Enter data via dial keypad.(e.g., 125=1.25) OR Press Volume button to select data and press Right Soft button to save and return to step 3. COST RATE (3) 1ST COST:125 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [750] VM CARD RESTART This MMC is used for the Samsung Built-In Voice Mail module. There are four options available in this MMC: No 0 Option MBX DOWNLOAD Description When the Built-In Voice Mail module starts, part of the power-up procedure will download data from the system to determine time, date, what mailboxes to create, and system numbering plan.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA ALL OPTIONS ARE NO ACTION DISPLAY 1. Press Transfer button and enter 750. Display shows: MBX DOWNLOAD 2. Press Volume button to make selection and press Right Soft button. VM RESTART 3. Press Volume button to make selection and press Right Soft button. VM RESTART NO RESET NOW ? NO RESET NOW ? YES 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [751] ASSIGN MAILBOX This MMC is only used for the Samsung Built-In Voice Mail module. It assigns mailboxes to each station or group as required. During Voice Mail module power up, mailboxes will be created for each directory number with a ‘YES’ entry. Once the Voice Mail database has been created, new mailboxes can be added: y y through Voice Mail administration, or by adding a new mailbox in this MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [752] AUTO RECORD This MMC is only used for the Samsung Built-In Voice Mail module. Specific stations in the phone system can be assigned to automatically record conversations. When this option is set, all incoming, all outgoing, or all calls (incoming and outgoing) can be recorded. In this MMC you can assign: y Station number: Which station can use this feature. y Mailbox number: What mailbox the conversations are recorded in.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Dial VM number via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor. AUTO RECORD 5. Dial call type via dial keypad (0: I, 1: O or 2: B) OR Press Volume button to make selection and press Right Soft button to move cursor. AUTO RECORD PORT:209 CALL:I PORT:209 CALL:B 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [753] WARNING DESTINATION This MMC is only used for the Samsung Built-In Voice Mail module. It provides an emergency destination for calls destined for the module if the module is removed or is offline. In addition, any calls that are forwarded to the module will not forward; they will remain ringing at the ‘fwd from’ station until answered. This destination can be a station number or a group number. DEFAULT DATA 5000 ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [754] VM HALT This MMC is only used for the Samsung Built-In Voice Mail module. It is used to halt the module (take it offline). It ensures that there is no traffic on the module when it is removed from the system. DEFAULT DATA PROC (process) ACTION DISPLAY 1. Press Transfer button and enter 754. Display shows: VM HALT 2. Enter 1 to HALT or 0 to PROC OR Press Volume button to select. VM HALT 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [755] VM ALARM This MMC is only used for the Samsung Built-In Voice Mail module. It will generate an alarm message in the mailbox defined in MMC 751 whenever the Voice Mail disk drive reaches a threshold. The threshold is measured as a percentage of capacity. This means that if the MMC is set for 80, the alarm will be generated when the disk exceeds 80 % of the available drive space. DEFAULT DATA THRESHOLD: 80% ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [756] ASSIGN VMMOH This MMC is only used for the Samsung Built-In Voice Mail module. It is used to assign each port a Music-On-Hold source for the system from a sound file located on the Voice Mail module hard disk drive. The 100 available sound files are defined as numbers 5000 to 5099. To use the default music, select the number; otherwise, make sure you record the sound file first. Then, assign the sound file to a Voice Mail port.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [757] VM IN/OUT This MMC is only used for the Samsung Built-In Voice Mail module. It is used to assign each Voice Mail port as used for incoming, outgoing or both-way calls. This MMC must support outgoing calls if off-premises notification (beeper, outbound follow me or outbound notification) is used. DEFAULT DATA IN/OUT ACTION DISPLAY 1. Press Transfer button and enter 757. Display shows: VM IN/OUT 2. Dial VM number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [758] VM DAY/NIGHT This MMC is only used for the Samsung Built-In Voice Mail module. The module can operate in either a DAY or NIGHT operating mode. The mode determines what main menu greetings and options are played to callers and can change automatically (if enabled in the module) according to the settings in this MMC. This MMC contains either a DAY or NIGHT instruction for each Ring Plan. DEFAULT DATA ALL RING PLANS: DAY ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [759] CLI RINGING This MMC assigns a specific CID number received from the central office to a specific ring plan destination. Also allows you to reject a specific CID number and assign priorities. There are 9 priority levels: priority 1 is the highest and priority 9 is the lowest. It also allows you to select the ring tone heard at a phone when called by a specific CID number.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 759. Display shows: CLI RINGING(001) 2. Dial entry number (e.g. 005) OR Press Volume button to make a selection and press Right Soft button to move cursor. CLI RINGING(005) 3. Enter CID number and press Right Soft button CLI RINGING(005) to advance to next entry. OR Enter CID number and press Left Soft button to return to step 2. 4. Enter reject option via dial keypad.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [760] ITEM COST TABLE This MMC provides a means to assign a code to a billable item along with a 10-character name for the item. There are a maximum of 100 entries (00 to 99) in the table with item 00 reserved as the code for room deposits, 01 reserved as the code for phone deposits and items 89 to 99 reserved for other PMS stream items.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA NO ENTRIES ACTION DISPLAY 1. Press Transfer button and enter 760. Display shows: ITEM CODE (00) 2. Enter valid code number (e.g., 02) via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor. ITEM CODE (02) 3. Enter item name (e.g., ROOM COST) via keypad ITEM CODE (02) 4. Press Right Soft button to move cursor to tax entries. ITEM CODE (02) 5.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [761] TAX RATE SETUP This MMC allows the technician to set up the eight tax rates used in MMC 760. Each tax rate may be defined as a fixed value or as a percentage of the item cost. In addition, a 10character name may be used to define the reason for the tax. The options are detailed below. Option TAX RATE Description The number assigned to this tax rate.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Enter the tax rate or value via dial keypad. OR Press Volume button to make selection. If valid entry, system advances cursor. TAX RATE 5. Enter name and press Right Soft button to return to step 2. TAX RATE (2) TYPE:C VAL:01.25 (2) NAME:MIA BED 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [762] ROOM COST RATE This MMC allows the technician to set up the cost rates for the week. Each room cost rate can be assigned with a percentage of the actual room cost from Sunday to Saturday. EXAMPLE: If you set SUN: 150 %, 1. MON: 100 %, 2.TUE: 090 % ... Then, if you set £100 as the room cost when checking in a guest, the real room cost will be £150 on Sunday, £100 on Monday and £90 on Tuesday.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [763] SECOND LCR This option allows a user to get dial tone returned after the LCR code is dialled, and allows multiple LCR codes to be used.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Enter OUT DIGIT value (maximum 16 digits) and press Right Soft button to move cursor (001)OUT DIGIT 6. Enter USE LCR NUM option number (2) OR Press Volume button to select USE LCR NUM and press Right Soft button to move cursor (001)USE LCR NUM 7. Enter USE LCR NUM value (maximum 16 digits) and press Right Soft button to move cursor. (001)USE LCR NUM 8.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [800] ENABLE TECHNICIAN PROGRAM Used to open and close technician-level programming. If programming is not opened and an attempt is made to access a system MMC, an error message will be displayed. CONDITIONS A 4-digit passcode is required to access this MMC. Each character can be digits 0-9. When opened, this MMC enables access to all MMCs. DEFAULT DATA DISABLE ACTION DISPLAY 1. Press Transfer button and enter 800.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [801] CHANGE TECHNICIAN PASSCODE Used to change the passcode which allows access to MMC 800, Enable Technician Program, from its current value. CONDITIONS The passcode is four characters long. Each character can be digits 0-9. The current or old passcode is required for this MMC. DEFAULT DATA DEFAULT PASSCODE: 4321 ACTION DISPLAY 1. Press Transfer button and enter 801. TECH. PASSCODE NEW CODE:_ 2. Enter new passcode. TECH.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [802] CUSTOMER ACCESS MMC NUMBER Allows the System Administrator (customer) to have access to certain MMCs. For example, it is required that the customer has access to MMC 102, Call Forward, for call forwarding but it is not required that the customer has access to MMC 710, LCR Digit Table, for LCR dial plans. This MMC is for both tenants. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 802. Display shows: CUST.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [803] ASSIGN TENANT GROUP Allows the assignment of tenant groups on a per-chassis, slot and port basis. The simple rule is Chassis-Slot-Port = Tenant. The simplicity of this program allows for flexible assignments. The only information needed is the correct correlation of entries. DEFAULT DATA ALL ASSIGNMENTS: TENANT 1 ACTION DISPLAY 1. Press Transfer button and enter 803. Display shows: TENANT GROUP 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [805] TX LEVEL AND GAIN Allows the system administrator to set the base level of TX volume on phones. There are eight levels that can be controlled by the Volume buttons on phones, and 10 controllable levels in the system. This MMC allows the system administrator to classify any desired eight levels within 11. No 0 Option TX LEVEL CONTROL Description Adjusts the transmitting sensitivity (max.
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CHAPTER 2. MMC Programming ACTION OfficeServ 7400 Programming Guide DISPLAY 1. Press Transfer button and enter 805. Display shows: TX LEVEL CONTROL 2. Press Volume button to make selection (0-3) and press Right Soft button to move cursor. TX LEVEL CONTROL 3. (When the TX LEVEL CONTROL is selected) (a). Select the desired volume level via dial keypad. OR Press Volume button to go to the next volume level and press Right Soft button. (b). Enter desired volume data via dial keypad. OR 4.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [806] CARD PRE-INSTALL Allows the pre-programming of a module slot for a specific module type. A module inserted into a system will not be recognized by the system until it is enabled using this MMC. Modules installed using this MMC will not be assigned in the system numbering plan—you should use MMC 724 to assign the desired directory numbers to extensions, trunks, ports or miscellaneous functions.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 6. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [807] PHONE VOLUME CONTROL Allows the system administrator to set phone volume levels. Phone Volume Level No FX Type No Type 0 KEY TONE VOL 0 LINE VOLUME 1 SIDETONE VOL 1 SPEAKER VOLUME 2 HANDSET TX 2 NOR.LP ATTEN 3 MIC TX LEVEL 3 MIC LP ATTEN 4 NOISE GUARD 4 ACOU DECOUPL 5 NOISE THRES 5 ELEC DECOUPL 6 ALC THRES 6 T/R RATIO 7 TX/RX THRES.
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CHAPTER 2. MMC Programming ACTION OfficeServ 7400 Programming Guide DISPLAY 1. Press Transfer button and enter 807. Display shows: VOL.CONTROL:US24 2. Enter phone type via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor. VOL.CONTROL:EU24 3. Enter volume item via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor. VOL.CONTROL:EU24 4. Enter volume data via dial keypad.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [810] HALT PROCESSING Used only in the event that all data processing needs to be stopped either in a single chassis slot or in the entire system. DEFAULT DATA PROC ACTION DISPLAY 1. Press Transfer button and enter 810. Display shows: HALT/PROCESSING 2. Enter chassis selection via dial keypad. OR Press Volume button to make selection and press Right Soft button to advance cursor. OR Select all chassis and slots (and go to step 4).
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [811] RESET SYSTEM Provides a means of restarting the system. The system can simply be reset or it can be reset and all memory cleared to default values. Extreme care should be taken when using this MMC. If the system is restarted, all voice/data connections are dropped. If memory is cleared, all customer data is deleted and the system returns to default status. No Type Description 0 RESET SYSTEM System reset only with Smart Media read.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [812] SET COUNTRY CODE Selects the country for correct system programming and operation. This MMC must be run by the installing technician before any other programming is done. Do not change the default values in this MMC without the assistance of Technical Support. If you change the country selection, the system will restart and all customer data returns to the default status of the selected country. DEFAULT DATA NONE ACTION DISPLAY 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [813] HOTEL OPERATION Allows the installing technician to enable the HOTEL feature. DEFAULT DATA DISABLE ACTION DISPLAY 1. Press Transfer button and enter 813. Display shows: HOTEL OPERATION 2. Dial 1 for ENABLE or 0 for DISABLE. OR Press Volume button to make selection and press Right Soft button. HOTEL OPERATION 3. Dial 1 for YES or 0 for NO. OR Press Volume button to make selection and press Right Soft button. HOTEL OPERATION 4.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [815] CUSTOMER DATABASE COPY This enables the on-board customer database (SRAM) to be copied to the Smart Media card database (SMDB) and also allows the SMDB to be copied to the SRAM. A daily save can be programmed to automatically save the SRAM to the SMDB. This ensures that an up-to-date database is always available in case of a catastrophic failure. A daily save time of 00:00 means that no daily save is performed.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 3. Press Volume button to make selection and press Right Soft button to move cursor. CUST DBASE:SMDB 4. Press Volume button to select YES or NO and press Right Soft button. CUST DBASE:SMDB 5. Press Volume button to select YES or NO and press Right Soft button. CUST DBASE:SMDB If you select YES, the display shows. CLEAR SMDB :NO CLEAR SMDB :YES ARE YOU SURE?NO CUST DBASE:SMDB Cleared.... 6.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [816] CONFERENCE GAIN Adjusts the gain level for conference calls. Do not change the default levels in this MMC without the assistance of Technical Support. DEFAULT DATA YES ACTION DISPLAY 1. Press Transfer button and enter 816. Display shows: CONFERENCE GAIN 2. Press Volume button to select YES or NO and press Right Soft button to move cursor. CONFERENCE GAIN USE DEFAULT : YES USE DEFAULT : YES 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [818] PROGRAM DOWNLOAD Change the system version by downloading the new version stored on the Smart Media card to the MP40 and TEPRI modules. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 818. Display shows: PGM DOWNLOAD 2. Press Volume button to select program type and press Right Soft button to move cursor. PGM DOWNLOAD 3. Press chassis number (1~3) to download program LP40 PGM:C1 MCP:MPE08301.PGM LP4:LP450824.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [819] SMART MEDIA FILE CONTROL Displays the size (in bytes) of various system program files on the Smart Media card. Also allows deletion of a file by selecting the file and pressing the Hold button on the phone. Files included in Smart Media are described below: File Name STARTUP.INI Description If you designate an MP40 program in MMC 818, related data are saved in this file.
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CHAPTER 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [820] ASSIGN SYSTEM LINK ID This MMC is used to assign the system link ID for PRI and VoIP networking. Up to 100 link IDs can be entered including SELF ID. In addition, each Link ID is associated with the IP address and IP address type of the MP40 module for that system. Option Description LINK ID System ID for networking feature. SIGNAL G/W System IP address for VoIP networking IP TYPE System IP address type for VoIP networking.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [821] ASSIGN NETWORK TRUNK Assigns the Q-signalling PRI trunk for networking. It is assigned data on a per-TEPRI module basis. DEFAULT DATA NORMAL ACTION DISPLAY 1. Press Transfer button and enter 821. Display shows: [701] Q-SIG TRK 2. Enter first trunk number of PRI module. OR Press Volume button to make selection and press Right Soft button to move cursor. [701] Q-SIG TRK 3. Enter 0 for NORMAL, or 1 for Q-SIGNALLING.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [822] VIRTUAL EXTENSION TYPE Assigns the virtual extension port type. No.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [823] ASSIGN NETWORK COS Assigns the class of service for networking.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 823. Display shows: NETWORK COS (01) 2. Dial the class of service number(01-30). OR Press Volume button to select and press Right Soft button to move cursor. NETWORK COS (02) 3. Dial the feature number. OR Press Volume button to select and press Right Soft button to move cursor. NETWORK COS (02) 4. Enter 0 for NO, or 1 for YES.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [824] NETWORK DIAL TRANSLATION Assigns the digit translation table used for networking. Generally, under networking conditions, you must dial the node ID and extension number to call the another node extension. In this MMC, the system provides a simple digit translation so that the user need only dial the extension number to call the station on the other node. The access digit needs to be programmed in MMC 724 (‘NTWK LCR DIAL NO.’ option) first.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 7. Enter YES/NO to assign Mailbox to remote extension automatically. OR Press Volume button to select and press Right Soft button to move cursor. 01:601Æ60201 DISP:Y MBX:N 8. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [825] ASSIGN NETWORKING OPTIONS Assigns the options used for networking. No 0 Option ADD NUMBER TO NAME Description Assign to includes the extension number in the name field of Q-SIG standard message. 1 USE REMOTE VM Assign to use SVMi on remote system. 2 REMOTE VM NUMBER Assign to access number of remote SVMi when the Remote VM is used. 3 REMOTE CID NUMB Assign to use delete node number when CID number send to SVMi.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 825. Display shows: ADD NUMB TO NAME 2. Dial the option number. OR Press Volume button to select and press Right Soft button to move cursor. USE REMOTE VM 3. Dial 1 for YES or 0 for NO. OR Press Volume button to select YES/NO and press Right Soft button to mover cursor. USE REMOTE VM YES NO YES 4. Press Transfer button to save and exit.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [826] ASSIGN SYSTEM REFERENCE CLOCK The system clock may be synchronized with an external clock source from the TEPRI or BRI module, or it can use the internal clock source. This MMC can assign the system clock source priority when the external clock source is used.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [827] CRM DSP MODE SELECT The CRM module has two DSPs and each DSP is operated in one of the modes DTMFR, R2MFC, or CID. This MMC assigns the DSP mode. CONDITION A CRM module must be mounted on the LP40 module. If there is no CRM module, ‘NO CRM’ is displayed. DEFAULT DATA DSP1: DTMFR, DSP2:DTMFR ACTION DISPLAY 1. Press Transfer button and enter 827. Display shows: C:1-LOC:1-DSP:1 2. Dial the chassis number (1-3).
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [829] LAN PRINTER PARAMETERS This program sets the various parameters required for printing to a LAN-connected device. The data listed below can be printed. 01. 02. 03. 04. 05. 06. 07. 08.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA SEE DESCRIPTION ACTION DISPLAY 1. Press Transfer button and enter 829. Display shows: [01] DATA TYPE 2. Enter type of data to be printed. OR Press Volume button to select the type and press the Right Soft button to move the cursor. [02] DATA TYPE 3. Enter the item number OR Press Volume button to select the item and press the Right Soft button to move the cursor. [02] PRINTER IP 4. Select the data.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [830] ETHERNET PARAMETERS This MMC provides a means to configure the Internet Protocol (IP) addressing of the MP40 module. No Parameter Description 00 SYSTEM IP ADDR Specifies the IP address for the MP40 module. 01 SYSTEM GATEWAY Specifies the designated gateway IP address used for contacting IP devices beyond the local network subnet. 02 SYSTEM NET MASK Specifies the IP subnet mask.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ETHERNET PARAMETERS - The first three parameters: SYSTEM IP ADDR, SYSTEM GATEWAY, and SYSTEM NET MASK are stored separately from the main system database and thus will not be defaulted when MMC811 ‘CLEAR MEMORY’ is performed. Furthermore, any changes to these parameters will not be applied until the MP40 is reset. - When changing any IP address/value, three digits must be entered for each (octet) field. For example 192.168.1.
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CHAPTER 2. MMC Programming ACTION OfficeServ 7400 Programming Guide DISPLAY 1. Press Transfer button and enter 830. Display shows the system IP address. SYSTEM IP ADDR 2. Press Volume button to make selection and Press Right Soft button to move cursor. SYSTEM IP ADDR 3. Using the keypad, enter 3-digit IP numbers (e.g. 192 168 001 010 for 192.168.1.10). Cursor will return to step 1 upon completion of IP address entry. SYSTEM IP ADDR 4.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [831] MGI PARAMETERS This MMC provides a means to configure the Internet Protocol (IP) addressing of the MGI module(s) in the system. No Parameter Description 0 IP ADDRESS Specifies the IP address for the MGI module. 1 GATEWAY Specifies the designated IP gateway address used for contacting IP devices beyond the local subnet. 2 SUB MASK Specifies the IP subnet mask.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide CONDITIONS This MMC cannot be accessed unless there is an MGI module installed in the system. DEFAULT DATA IP ADDRESS: 1.1.1.1 GATEWAY: 1.1.1.1 SUB MASK: 255.255.255.0 IP TYPE: PRIVATE IP ONLY PUBLIC IP: 1.1.1.1 PUB PORT: 00000 VERSION: V4 CARD RESET: NO IP VERSION: IPv4 ACTION DISPLAY 1. Press Transfer button and enter 831. Display shows the first MGI module. [3801] IP ADDRESS 2. Enter MGI number.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [832] VoIP ACCESS CODE Provides a means to apply the Internet Protocol (IP) address to the VoIP gateway. This MMC also assigns the number of channels that can be used for IP faxes. TABLE (00~62): Outbound or Inbound table used for specific access codes. Usually when the MP40 module is used as a VoIP gateway, the Outbound table is used. The Inbound table is used to determine the number of digits to receive before processing the call.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA ACCESS DGT: 00~09 (digits 0~9), 10~62 NONE DGT LENGTH: 1 DEL.LENGTH: 1 INSERT DGT: NONE IP TABLE 1: 00 IP START: NONE GK USE: NO ACTION DISPLAY 1. Press Transfer button and enter 832. Display shows the outbound and first access code. (O:00)ACCESS DGT 2. Enter 0 for O (outbound) or 1 for I (inbound) code table. OR Press Volume button to make selection and press Right Soft button to move cursor. (O:00)ACCESS DGT 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [833] VoIP IP TABLE This MMC provides the IP addresses in tables pointed to by the VoIP code entry (MMC 832). There are 63 tables with up to 16 entries each. The destination IP address is required to route dialled digits based on the access code and digits dialled. The IP entry field is divided into 4 sections allowing modification of separate IP address fields.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide RELATED ITEMS MMC 830 MMC 832 MMC 834 MMC 837 MMC 838 ETHERNET PARAMETERS VOIP ACCESS CODE H.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [834] H.323 OPTIONS This MMC provides various VoIP support options. The options set in this MMC apply system wide. No Parameter 00 GATEWAY CALL ID 01 H.323 FAST SETUP Description Default Numeric identifier for system (up to 12 digits). 1234 Enables or disables the H.323 Fast Start call setup ENABLE method. 02 CALLER ID TYPE This option controls the calling party identification ANI type.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA SEE DESCRIPTION ACTION DISPLAY 1. Press Transfer button and enter 834. Display shows the first option. GATEWAY CALL ID 2. Enter H.323 option number (00-20) via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor. H.323 FAST SETUP 3. Enter H.323 option data via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor. H.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [835] MGI DSP OPTIONS This MMC provides various MGI DSP options for both MGI and MGI64 modules. No 00 Parameter CODEC-FRAME Description Default Selects which audio CODEC compression will be used G.729A – and the transmission interval time of VoIP packets gen- 40 Ms erated by the MGI module. MGI module supports G.729A(8 K), G.729(8 K), G.711(64 K), and G.723.1(5.3~6.4K). 01 ECHO CANCEL Enables or disables echo cancellation.
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CHAPTER 2. MMC Programming No 09 OfficeServ 7400 Programming Guide Parameter MIN JITTER Description Decides the minimum time to consider delay for jitter Default 30 ms adjustment. The range is 010~300 ms 10 MAX JITTER Decides the maximum time to consider delay for jitter 150 ms adjustment. The range is 010-300 ms. 11 FAX ECM This option selects retry of Fax-over-IP if errors are ENABLE detected.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 835. Display shows the first option. MGI:CODEC-FRAME 2. Press Volume button to select MGI and press Right Soft button to move cursor. MGI:CODEC-FRAME 3. Enter MGI DSP parameter via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor. MGI:CODEC-FRAME 4. Enter MGI DSP parameter.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [836] H.323 GK OPTIONS Provides a means to set the H.323 gatekeeper parameters for an optional, external industrystandard H.323 network gatekeeper, using Registration, Admissions and Status signalling (RAS). The settings apply system wide. When changing any IP address/value, three digits must be entered for each (octet) field. For example, 192.168.1.
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CHAPTER 2. MMC Programming No 15 OfficeServ 7400 Programming Guide Parameter Description E.164 LISTS Default This is the E.164 identifier used by the H.323 trunk NONE when registering with the gatekeeper. There is a maximum 32 E.164 identifier lists with a digit string length of 16 digits. 16 GK REGISTERED Display the status of registration to the Gatekeeper. NO DEFAULT DATA SEE DESCRIPTION ACTION DISPLAY 1. Press Transfer button and enter 836. Display shows the first available option.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [837] SIP OPTIONS This MMC permits the adjustments of optional Session Initiation Protocol (SIP) trunk parameters. The MP40 supports SIP and H.323 on a per-call-per-port basis. The settings are system wide. When changing any IP address/value, three digits must be entered for each (octet) field. For example, 192.168.1.10 should be entered as 192 168 001 010.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide No Parameter Description 14 PROVISIONAL After receiving the Provision Response, the User Agent TIME waits for this length of time until Timeout ends. The range Default 180000 m is 0~999900 ms. 15 INV.NO RESP Before sending Cancel for the Invite Request, the User TIME Agent waits for this length of time. The range is 5000 ms 0~99900 ms. 16 GEN.
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CHAPTER 2. MMC Programming 39 OfficeServ 7400 Programming Guide GW SERVICE When using SIP Server, if this option is ENABLE, then DISABLE register by user and if DISABLE then register by system number 40 GW DOMAIN Domain name for authorization when using SIP Server NAME 41 GW USER ID User ID for authorization when using SIP Server DEFAULT DATA SEE DESCRIPTION ACTION DISPLAY 1. Press Transfer button and enter 834. Display shows the first option. GATEWAY CALL ID 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [838] PRIVATE IP ADDRESSES This MMC is used to select which SYSTEM IP Address (PRIVATE or PUBLIC) is used to connect other devices via an H.323 or SIP trunk. The device which use the PRIVATE IP Address assigned in this MMC, the PRIVATE SYSTEM IP Address will be used to connect the device. When changing any IP address/value, three digits must be entered for each (octet) field. For example, 192.168.1.10 should be entered as 192 168 001 010.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [840] IP PHONE INFORMATION This MMC provides a means to register IP phones with the OfficeServ 7400 system. During registration, the IP and MAC addresses are also registered. The User ID and Password must match the table entry in this MMC for the IP phone to be registered. The system default phone numbers are 3201~3299 and default User IDs match the default station numbers. The system default password is 1234.
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CHAPTER 2. MMC Programming No 10 Option OfficeServ 7400 Programming Guide Description FRAME This value determines the transmission interval time of COUNT VoIP packets generated by the IP phone. This data Default 20 ms uses MMC 841 ITP DSP PARA DOWN = PHONE DATA only. The range is 10~40 ms. 11 JITTER BUF Decides the minimum time to consider delay for jitter 20 m adjustment. This data uses MMC 841 ITP DSP PARA DOWN = PHONE DATA only. The range is 10~90 ms.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 840. Display shows: [3201]USER ID 2. Enter IP phone number via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor. [3210]USER ID 3. Enter IP phone option number via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor. [3210]DSP TYPE 4. Enter option data via dial keypad.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [841] SYSTEM IP OPTIONS This MMC provides various proprietary Samsung VoIP and IP integration options. The options set in this MMC apply system wide. No 00 Option PHONE VERSION Description Sets running IP-based phone and new phone soft- Default 0000 ware version with the system. 0 LARGE DGP: Large LCD phone 1 LARGE ITP: Large LCD IP-based phone 2 2LINE ITP2: 2-line LCD IP-based phone 3 WIPM APPL: Wireless IP-based mobile phone software.
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CHAPTER 2. MMC Programming No 04 OfficeServ 7400 Programming Guide Option CTI LINK OPTION Description Default Sets CTI link via LAN option with the system. 0 SMDR REPORT: Sets YES or NO for SMDR data NO to CTI link via LAN. 1 UCD REPORT: Sets YES or NO for UCD data to NO CTI link via LAN. 2 ALIVE: This is a CTI link via LAN alive check 300 SEC timer. If this is set to 0, the system will not check link alive. 05 ITP DSP PARA Sets IP phone DSP parameter system wide.
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CHAPTER 2. MMC Programming No 08 OfficeServ 7400 Programming Guide Option ITP TX GAIN/MIC Description Sets IP-based phone MIC gain value of each level. Default Depends on country 09 10 ITP RX GAIN/SPKR Sets IP-based phone SPKR gain value of each Depends on level. country ITP VERS Sets IP-based phone software upgrade option with UPGRADE the system. 0 TYPE: a) MMC COMMAND: IP-based phone soft- MMC COMMAND ware upgraded manually in MMC 840.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 841. Display shows the first available option. PHONE VERSION 2. Enter option category number 0-13 via dial keypad (e.g. 2) OR Press Volume button to make select and press Right Soft button to move cursor. ITP REGISTRATION 3. Enter option number via dial keypad. OR Press Volume button to make select and press Right Soft button to move cursor. ITP REGISTRATION 4. Enter option data.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [842] SIP STATION INFORMATION This MMC provides a means of registering the SIP with the OfficeServ 7400 system. No.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA Parameter Default USER ID Initial IP Phone Number (e.g. 3601) HOST NAME NONE USER PSWD 1234 IP ADDR 0.0.0.0 PHONE TYPE CISCO/SAMSUNG CISCO USER FLAG ENABLE AUTH TYPE LOCAL ALGO USED MD5 CURRENT STATUS Not registered MAC ADDR FFFFFFFFFFFF SIG PORT - VOICE PORT - IP TYPE PRIVATE DSP TYPE G.
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CHAPTER 2. MMC Programming 4. Enter option data. OR Press Right Soft button to save and return to step 3. OfficeServ 7400 Programming Guide [3202]IP TYPE PUBLIC 5. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [844] IP STATION TYPE Assign the IP station type (DESKTOP PHONE or MOBILE PHONE). For example, ITP-5012L or ITP-5014D must be set to DESKTOP PHONE and WIP-5000M must be set to MOBILE PHONE. DEFAULT DATA 001~032 for DESKTOP PHONE, 033~064 for MOBILE PHONE. ACTION 1. Press Transfer button and enter 844. DISPLAY INDEX:001 [3201] MOBILE PHONE 2. Dial index number (e.g.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [845] WLAN PARAMETERS This MMC modifies the WLAN parameters. The SYSTEM KEY is used internally to distinguish between systems when registering a terminal. The default value is ‘00000’, but this must be changed to another value to enable the use of WLAN terminals. In addition, the SYSTEM KEY serves as an identification ID when a WLAN terminal connects to the WBS24.
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CHAPTER 2. MMC Programming No Parameter OfficeServ 7400 Programming Guide Description Default 07 VERSION WLAN module version. Version 08 TFTP SERVR WBS UPGRADE Server IP. 0.0.0.0 09 TFTP FILE WBS UPGRADE file name. WBS00000.TFP 10 WBS TX PWR TX POWER of all WBSs. DEFAULT 19 CLR WBSREG Initializes registration data of all WBS. NO WBS PARAMETER There are two types of WBS, the COMBO AP and BASIC AP. A system cannot use both types of WBS at the same time.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide SIP PARAMETER No Parameter Description 0 RE-TRANS T1 When using an unreliable transmission protocol such Default (ms) 500 as UDP, retransmission is required when no reply is received. RE-TRANS.T1 TIME is the initial retransmission interval defined in RFC2543. 1 RE-TRANS T2 Maximum retransmission interval defined in RFC 4000 2543 2 RE-TRANS T4 RFC 2543 defines this parameter for various pur- 5000 poses.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 845. WLAN: SYSTEM ID WBS24 2. When the cursor is on WLAN, press Volume button and select WLAN, WBS, or SIP. WLAN: SYSTEM ID 3. Press Right Soft button to move to the SYSTEM ID. When the cursor is below SYSTEM ID, press Volume button to select the setting menu for WLAN. WLAN: SYSTEM ID WBS24 WBS24 4. Set the items below at the WLAN menu.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 5. Set the items below at the WBS24 menu. The selected WBS is as set in MMC 849 (SELECT AP TYPE option) i.e. CWBS=COMBO WBS, BWBS=BASIC WBS. Register the WBS24 IP ADDRESS. CWBS1: IP ADDR 0. 0. 0. 0 Register the WBS24 NET MASK. CWBS1: NET MASK 255.255.255. 0 Register the WBS24 GATEWAY. CWBS1: GATEWAY 0. 0. 0. 0 Displays the WBS24 MAC ADDRESS. CWBS1 : MAC ADDR FFFF FFFF FFFF Displays the WBS24 VERSION.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide Register the RE-TRANS T4. The time the User Agent Server waits after receiving the ACK message. Based on the RFC2543 specification. The range is 0-9900 ms. (Default: 5000 ms) SIP : RE-TRANS T4 Register the GEN RING TM. The server retransmits the response for this length of time until the requested retransmission is received. For example, the wait time after sending 200 OK for INFO. The range is 0-99900 ms.
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CHAPTER 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [846] WIP INFORMATION This MMC sets up the WIP-5000M wireless terminal information.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide Displays the location of the registered terminal. [3301] LOCATED DETACH Displays the PHONE TYPE of the registered terminal. [3301] PHONE TYPE Displays the WLI NUMBER of the registered terminal (currently not used) [3301] WLI NUMBER Displays the WBS NUMBER of the registered terminal. [3301] WBS NUMBER Displays the IP OFFSET of the registered terminal. [3301] IP OFFSET Displays the IP ADDRESS of the registered terminal.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [847] WLAN RESET AND STATUS CHECK This MMC is used for rebooting all or individual WBS24 and for initializing the WLI module. The operational status of the WLI and WBS24 can also be displayed. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button, and enter 847. RESET :WLI :1 RESET NOW ? NO 2. Select the item number (0: RESET, 1: STATUS) OR Press Volume button to select item number and press Right Soft button to move cursor.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [848] WLAN IP/MAC LIST This MMC is used when viewing the IP list assigned to WLAN, or when creating a new IP list. This IP address is automatically assigned to WIP-5000M during a new registration procedure. If the IP address is already assigned, the assigned terminal number will be shown in the USED field. Also, the MMC is used to set MAC addresses in the terminal in order to use the wireless LAN (not yet implemented).
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [849] WLAN CONFIGURATION This MMC is used to set the WLAN configuration. Parameter Description REGISTER VoWLAN Enable or disable registration of new WIP-5000M mobile phone. WIP REGIST CLEAR Used to clear the registration of WIP. FORCED mode clearing is used when the device is not connected normally (e.g. device broken), otherwise the NORMAL mode clearing can be used.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 6. Enter WEP KEY values when the WBS WEP SERVICE is enabled (13 characters only) WEP KEY 7. Select ENABLE to use the static WBS IP. STATIC WBS IP DISABLE 8. Select ENABLE to use the static WIP IP. STATIC WIP IP DISABLE 9. Select AP TYPE of the system. SELECT AP TYPE COMBO AP If you change the AP type, the system must be restarted. Select YES to restart system. SELECT AP TYPE RESET SYSTEM?NO 10. Press Transfer button to save and exit.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [850] SYSTEM RESOURCE DISPLAY This MMC is used for system resource display (used and free resources). This is a READONLY MMC. 0. 1. 2. 3. DTMFR DSP’S CID DSP’S R2MFC DSP’S CONF GROUP’S DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 850. Display shows: DTMFR DSP’S 2. Enter the option number (0-3). OR Press Volume button to select. CID DSP’S USE:000 FREE:012 USE:000 FREE:014 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [851] ALARM REPORTING This MMC is used to view, store, print or clear system alarms. Two levels of faults are displayed via an alarm code: major alarms and minor alarms. Major alarms codes are usually service affecting and require a certified technician to determine the fault. A minor alarm indicates a fault that may or may not be service affecting and usually does not seriously degrade the system’s operating capabilities.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 851. Display shows: SYS ALARM REPORT 2. Enter desired option. OR Press Volume button to make selection and press Right Soft button to move cursor. SYS ALARM REPORT 3. System displays the alarm count number, date and time stamp. Alarm type and cause code will display. [00] 02/18 14:30 4. Press Volume button to scroll through other alarms. OR Press Right Soft button to return to step 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [852] SYSTEM ALARM ASSIGNMENTS This MMC allows the assignment of system alarms to ring and display on stations that have an Alarm key assigned. The Alarm key is assigned in MMC 722 (Station Key Programming). Alarm key programming is tenant wide (tenants 1 and 2). Alarms not programmed to report to the system Alarm key will still be retained in the maintenance alarm buffer for Alarm Reporting (MMC 851).
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CHAPTER 2. MMC Programming No OfficeServ 7400 Programming Guide Code Alarm Name Definition MJB-- LP/TASK Error LP or TASK Fault 08 MJB01 HDLC Com Error Communications to LP lost or faulty. 09 MJB02 Memory Alarm 1 A RAM diagnostic check error has occurred in the MP. 10 MJB03 Memory Alarm 2 A RAM diagnostic check error has occurred in chassis 1 LP. 11 MJB04 Memory Alarm 3 A RAM diagnostic check error has occurred in chassis 2 LP.
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CHAPTER 2. MMC Programming No OfficeServ 7400 Programming Guide Code Alarm Name Definition MJD-- DTRK Error ISDN or E1 card Fault 33 MJD01 Sync Failure Clocking on TEPRI module has become asynchronous. 34 MJD02 Sync Recovery Clocking on TEPRI module has become synchronous. 35 MJD03 Red Alarm Locally detected loss of PCM carrier on TEPRI module for more than 250 ms. Alarm Data = Chassis, Slot (Cx-Syy) 36 MJD04 Red Alarm Rec PCM carrier detected locally on TEPRI module.
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CHAPTER 2. MMC Programming No 50 OfficeServ 7400 Programming Guide Code Alarm Name Definition MJD-- DTRK Error ISDN or E1 card Fault MJD18 E1 Restart The E1 card has restarted Alarm Data = Chassis, Slot (Cx-Syy) 51 MJD19 PRI Restart The PRI module has restarted Alarm Data = Chassis, Slot (Cx-Syy) 52 MJD20 BRI Restart The BRI module has restarted Alarm Data = Chassis, Slot (Cx-Syy) 53 MJD21 PCM Loss Loss of PCM coding on a digital facility.
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CHAPTER 2. MMC Programming No 64 OfficeServ 7400 Programming Guide Code Alarm Name Definition MNF-- Minor Error Minor Fault with Alarm Buffer saving MNF01 Card Out A module mounted in a universal slot has been removed from service or is not recognized by the system Alarm Data = Chassis, Slot (Cx-Syy) 65 MNF02 Card In A module mounted in a universal slot has been returned to service. Alarm Data = Chassis, Slot (Cx-Syy) 66 MNF03 IPC Error Inter-processor communication error has occurred.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide No Code Alarm Name 80 MNF17 PSU Alarm Rec Definition Over-configuration of chassis has been corrected. Alarm Data = Chassis, Slot (Cx-Syy) 81 MNF18 SLI Fault An SLI module has been detected as out of service via an internal CODEC test. Alarm Data = Chassis, Slot, Port (Cx-Syy-Pzz) 82 MNF19 SLI Recovery An SLI module detected as out of service has been detected as recovered and is in service via internal CODEC test.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide DEFAULT DATA ALL OFF ACTION DISPLAY 1. Press Transfer button and enter 852. Display shows: 01:MJA01 ACT:OFF 2. Enter desired Alarm Display number.(e.g., 64) OR Press Volume buttons to select desired option and press Right Soft button to advance the cursor. 64:MNF01 ACT:OFF 3. To select if the alarm is active, press 1 for YES and 0 for NO. An entry will return the cursor to step 2.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [853] MAINTENANCE BUSY This MMC is used to place stations, trunks and common resources equipment in a maintenance busy condition. This can be used to isolate suspected intermittent problems. Stations placed in maintenance busy will behave like a station in DND when called. The calling stations display will show ‘MADE BUSY’. Stations receiving DID or E&M type calls will receive a DND/ No more calls tone.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 853. Display shows busy functions: MAINTENANCE BUSY 2. Enter busy function type (0-8) via dial keypad. OR Press Volume button to make selection and press Right Soft button to move cursor. MAINTENANCE BUSY 3. Enter station number. OR Press Volume button to make selection and press Right Soft button to move cursor. MAINTENANCE BUSY 4. Press 1 to make busy or 0 to make idle.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [854] DIAGNOSTIC TIME Provides a means to set the Diagnostic Time. The system diagnostics tests include memory audits, internal loopback tests on digital trunks, and DSP, AA DSP tests. Additional tests include CODEC tests on analogue trunks and station modules, and tone tests. If the diagnostics cannot complete the tests because of system traffic, the system will abort the tests and retry during the next programmed diagnostic time.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [855] DISPLAY SYSTEM OPTIONS This MMC provides a means to view miscellaneous hardware and daughterboards in the system without having to dismantle or power down the system to confirm if the hardware is mounted. This is a READ-ONLY MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [856] TECH PROGRAMMING LOGS This MMC lists the date, time and entry location of the last eight times that technicianlevel programming was accessed. This allows a technician to determine if there was unauthorized access to system programming and where this access occurred.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [857] VIRTUAL CABINET This MMC is used to program the type of module in the virtual cabinets. The following table shows the available choices. Cabinet Slot Max Ports Default Selection Choice SLT DGP Wired ITP WLAN ITP SIP STN Wired ITP IP UMS BRI STN 1 SLT 2 3 4 DGP 5 4 6 7 32 Wired ITP 8 9 10 WLAN ITP 11 12 1 32 4 6 IP UMS SPnet TRK 8 10 H.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide ACTION DISPLAY 1. Press Transfer button and enter 857. Display shows: C4-S01:SLT 2. Enter cabinet number and slot number (1-12) OR Press Volume button to scroll and press Right soft button C4-S01:SLT 3. Press Volume button to scroll and select module type by pressing Right soft button. C4-S01:SLT SLT SLT DGP 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [858] ASSIGN SYSTEM EMERGENCY ALARM Assigns the alarms to be sent to the Remote M&A PC (remote maintenance and administration) via the LAN interface. Alarm Code Definition See Alarm Code Definition in MMC 852 DEFAULT DATA All OFF ACTION DISPLAY 1. Press Transfer button and enter 858. Display shows: 01:MJA01 ACT:OFF 2. Enter the alarm entry number. OR Press Volume button to make selection and press Right Soft button to move cursor.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [859] HARDWARE VERSION DISPLAY This MMC is used for system hardware EPLD/PCB version display. This is a READONLY MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [860] UCD STATUS SERVICE This MMC sets the information on the UCD queue status or UCD Agent status to send to the SIO port in real time. CONDITIONS To use this information, a special PC application is needed. This is not supplied by Samsung. DEFAULT DATA UCD VIEW SERVICE: DISABLE SENT AGENT STATE: NO ACTION DISPLAY 1. Press Transfer button and enter 860. Display shows: UCD VIEW SERVICE 2. Enter the number. (0. UCD View Service, 1.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [861] SYSTEM OPTIONS Sets a number of system options. DEFAULT DATA AUTO UPDATE TIME : DISABLE SYSTEM SPEED BIN : MAX 500 IDLE WHEN ENBLOC: DISABLE 2 LINE ENBLOCK: DISABLE 2 ZONE EXT PAGE: DISABLE USE LB FOR PAGE: NONE LP TRK TONE DISC: DISABLE ISDN SS FEATURE: DISABLE No. Option Description 00 AUTO UPDATE TIME Updates the system time from the ISDN network (Enable / Dis- 01 SYSTEM SPEED BIN able).
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide 4. Press Transfer button to save and exit. OR Press Speaker button to save and advance to next MMC.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [865] FAN POWER CONTROL This MMC controls the power of the fans in the chassis. . CONDITIONS NONE DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 865. Display shows: FAN PWR CONTROL 2. Select the chassis number (1~3) OR Press Volume button to select and press Right Soft button to move cursor. FAN PWR CONTROL 3.
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CHAPTER 2. MMC Programming OfficeServ 7400 Programming Guide [889] DISPLAY SERVER STATUS This MMC displays the history of connection and disconnection to the Data Server and Feature Server with the MP40 card. Also allows you to clear the recorded history log. DEFAULT DATA NONE ACTION DISPLAY 1. Press Transfer button and enter 889. Display shows: TOTAL LOG CNT : 00 2. Press Volume button to scroll displays (01) 11/11 11:10 CLR RECORDED? NO CONN-FEAT SERVER 3.
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